789 Reviews of INFINITI of Nashua - Service Center
Needed interim service Very honest, professional, and forthright. no pressure situation to perform level I was not ready to perform at this time. would defintily r Very honest, professional, and forthright. no pressure situation to perform level I was not ready to perform at this time. would defintily recommend to other friends and return for further issues More
oil change and alignment dennis did a great job, went over all the options . Called with updates and to let me know when the car was ready. It was overall a great experience . dennis did a great job, went over all the options . Called with updates and to let me know when the car was ready. It was overall a great experience . More
Going Above and Beyond !!!! In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is somet In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is something that would be covered by the warranty. Since it was covered I dropped my car off, got a loaner and went on my way, a few days later I was told that the damage was too deep and that the warranty company would not cover it. Since I purchased the extended Wheel and Tire package, I thought this was an open and shut case well......not always !! The warranty company gave Victor a hard time, and after some back and forth Victor finally convinced the warranty company to cover and repair the damage. They sent one of their folks out to assess and repair the damage. Anyone who knows me can tell you that I am fanatical when it comes to my vehicles. So, I can't tell you how grateful I am to Victor, who in my eyes, went above and beyond to get this covered and repaired. Thank you Victor, awesome job !!!! More
Great service Customer service was great, was a quick experience. The team was able to complete everything asked for as well as doing additional things for me. Customer service was great, was a quick experience. The team was able to complete everything asked for as well as doing additional things for me. More
Dennis was so helpful. I stopped in for wiper blades. I needed an oil change too. He had them do it very quickly. He was great. needed an oil change too. He had them do it very quickly. He was great. More
Bad customer servce Had a bad customer service experience and they were very rude to my fiancé. She had talked to a guy in service and he was not nice at all. The manager Had a bad customer service experience and they were very rude to my fiancé. She had talked to a guy in service and he was not nice at all. The manager said she would call us after we explained what happened and we never received a phone call. More
Dennis was great Dennis went out of his way to save me money. Greatly appreciate that. Explained what I was needing to get done and he in great detail explained m Dennis went out of his way to save me money. Greatly appreciate that. Explained what I was needing to get done and he in great detail explained my options and costs. Thank you Dennis. More
Excellent staff, excellent crew dependable and excellent service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. More
Great service, customer focused... couldn’t be any better experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time More
Have been a customer for many years -.I would not go anywhere else to buy a car or have it serviced. From sakes through service they’ve been consistently excellent. anywhere else to buy a car or have it serviced. From sakes through service they’ve been consistently excellent. More