INFINITI of Nashua

No complaints. Good service. I was able to get the appt on the day that worked best got me The repair was completed on time. I had a loaner car. No charge for the warranty work. I was able to get the appt on the day that worked best got me The repair was completed on time. I had a loaner car. No charge for the warranty work. Everyone was friendly and professional. More

Pretty good Couple false starts to look at the vehicle. One of the requests I made, wasn’t adequately completed (rear view mirror is still loose). Didn’t love Couple false starts to look at the vehicle. One of the requests I made, wasn’t adequately completed (rear view mirror is still loose). Didn’t love that that the price quoted required financing, but still happy with the purchase overall. More

Great service, great price! I got a 2019 for essentially the same price as a 2018 from another dealer. Return of prior lease and pick up of new vehicle were quick and easy. I got a 2019 for essentially the same price as a 2018 from another dealer. Return of prior lease and pick up of new vehicle were quick and easy. More

New car needed service Rattle and back up camera issue. Didn't feel listened to. Hope it's fixed now. Was told the camera often doesn't reset. And rattle may be fixable or n Rattle and back up camera issue. Didn't feel listened to. Hope it's fixed now. Was told the camera often doesn't reset. And rattle may be fixable or not exist. Only 2700 miles on car. More

Service par excellence There's a new Q70 sitting in my driveway that wouldn't be there if your service on my previous G37x was anything less than perfection. Infiniti will h There's a new Q70 sitting in my driveway that wouldn't be there if your service on my previous G37x was anything less than perfection. Infiniti will have to come up with an even higher level sedan so in the future I can reward you for the attention I'm getting on my new 'Q'. More

Damaged my car and refused to fix it! I had taken my 2015 QX60 for service to this place. When I got the car back I noticed that the driver side mirror had scratches and the molding was br I had taken my 2015 QX60 for service to this place. When I got the car back I noticed that the driver side mirror had scratches and the molding was broken. Talked to Victor Pena (my service adviser) and he showed me a picture of the car (that was taken when the car came in for service) and argued that it was an existing damage. But the picture they showed me was NOT CLEAR and I DID NOT see any damages in the mirror. We went back and forth on this and finally I asked for the manager. I was told that the manager was in a meeting. I got the phone number of the manager (Victor Burgos) and scheduled an appointment. He said we can review the pictures and VIDEO FOOTAGE of the car when it came in and see if the damage was pre-existing. I immediately said OK because I knew that if there were other pictures and videos (that showed the driver side mirror clearly) those would support my claim that the damages were NOT PRE-EXISTING. When I went to see Victor Burgos he also showed me the exact same picture that the service adviser had showed me before and suggested the damage was pre-existing. I told him "I had seen this picture before and I don't see any damages in this picture" and asked for the video footage. Victor Bugos said "he does not need to look at the video footage". Also he refused to fix the damages. Now I am really sure they DID NOT have any other pictures and/or any video footage, they were just lying thinking that I wont come back to review those. So the bottom-line is they damaged my 45K car and refused to fix the damage. I have been a loyal customer of this dealership (I had purchased my 2015 QX60 from here 3 years ago and have been doing all my services here until now) but this whole experience left a very bad taste in my mouth. Will not be taking my QX60 to this dealership again. More

Service experience was great! Dennis was extremely friendly and professional. He consistently kept me up to date on the status of my vehicle, which is huge! I had a great experienc Dennis was extremely friendly and professional. He consistently kept me up to date on the status of my vehicle, which is huge! I had a great experience! More

New car buyer Sean is very responsive and patient. He helped me to find a car that fit my needs. Dave and Mike are easy to work with. The transaction went smoothly. Sean is very responsive and patient. He helped me to find a car that fit my needs. Dave and Mike are easy to work with. The transaction went smoothly. After purchasing the car, I realized that I left my favorite CD in my tradein. Sean helped me to retrieve it in time. More

Exceptional car buying experience The car was exactly as described. All the information was disclosed up front and all of our questions were answered in a timely manner. The sales pers The car was exactly as described. All the information was disclosed up front and all of our questions were answered in a timely manner. The sales person Nick and Henri in finance made this the easiest car buying experience of our lives. More

It was amazing! I just Bought a INFINITI for a Dealership in NY and had 5 days later had to bring it in to be serviced. Dennis Matteau was my certified service consul I just Bought a INFINITI for a Dealership in NY and had 5 days later had to bring it in to be serviced. Dennis Matteau was my certified service consultant. During a traumatic time. He made me feel like family to INFINITI and went totally above and beyond to help me. He worked with me and The other Dealership to make sure the matter was handled correctly. It is an experience that I’ll never forget. For my good! More