INFINITI of Nashua

Qx60 certified new purchase Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged fo Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged for repair, aside from those repairs there were other small issues, blown bulbs in headlights (both sides), stain above visor, and a broken driver side visor. All was fixed except paint chip. Had to play phone tag with several departments to find out why paint chip was not fixed. Had to arrange yet another time to have car serviced again. Was not too pleased with how this was dealt with until Victor from service department got involved. He got the job done, looks great. Got back to us as expected and was personable throughout. Thank you Victor! Very much appreciated. It was just unfortunate we had to go through any of this with a “certified used” purchase. Also, just received our owners manual three weeks later, as one did not come with vehicle as expected. More

Amazing service experience From the moment we pulled into the facility we were treated with respect and kindness. You got the impression from the start that Victor and the enti From the moment we pulled into the facility we were treated with respect and kindness. You got the impression from the start that Victor and the entire staff at Infiniti were there to give you the best experience possible. Victor communicated with us throughout the entire process. Victor acted as our advocate to help us ensure we received as much warranty coverage as possible. I trust Victor explicitly and would send everyone I know to Infinity because of Victor. More

Great Saturday Called last minute on Thursday afternoon and was able to get a Saturday appointment with a loaner to get new tires and and oil change. Called last minute on Thursday afternoon and was able to get a Saturday appointment with a loaner to get new tires and and oil change. More

Good service. But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but act But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but actually, I don’t need to replace the wiper blade. Thank you for the good service! More

Quick and good info. They did a great job discussing my cars overall needs and plan. No pressure. They were kind and makes my experience a great one. Highly recommmend. They did a great job discussing my cars overall needs and plan. No pressure. They were kind and makes my experience a great one. Highly recommmend. More

Great people to work with Easy going, kind and considerate sales people- took as much time as I needed to make my decision, with NO PRESSURE! I would definitely recommend! Easy going, kind and considerate sales people- took as much time as I needed to make my decision, with NO PRESSURE! I would definitely recommend! More

Every thing I needed I went there to have a front license plate holder installed, they installed it and went through multi point inspection for me and all with a smile. I went there to have a front license plate holder installed, they installed it and went through multi point inspection for me and all with a smile. More

2015 Infiniti Q50 I did an online inquiry about a 2015 INFINITI Q50. Cara contacted me. Before I made the drive from New York I had a lot of questions. Cara was able to I did an online inquiry about a 2015 INFINITI Q50. Cara contacted me. Before I made the drive from New York I had a lot of questions. Cara was able to address all my questions and concerns. When I arrived at the dealership Cara met me at the door and introduced me to Henry. The car was right there ready for a test drive. After the drive I sat down with Henry and we were able to come to an agreement on the terms. I felt the car was reasonably priced and working with Henry there was no pressure to buy. I would make the drive there again for my next Infiniti. More

Always great help Victor and Dennis always come through and make sure I have the best expierience and service possible. While also making sure that I never over pay. Victor and Dennis always come through and make sure I have the best expierience and service possible. While also making sure that I never over pay. More

Buying third Infiniti. I have come to the service center many times in the past and always found it to be very concerned with my needs. Great service. I have come to the service center many times in the past and always found it to be very concerned with my needs. Great service. More