INFINITI of Nashua

Quality service without the pressure Great experience! All service was thoroughly explained, service was fast considering I needed winter service and all 4 tires, and waiting area was com Great experience! All service was thoroughly explained, service was fast considering I needed winter service and all 4 tires, and waiting area was comfortable with adequate work space and outlets for laptops. Highly recommend. More

Dennis did a great job accommodating my requests. I was very happy with the service of my vehicle. I was able to get my car serviced in a short amount of time that I had available. I was very happy with the service of my vehicle. I was able to get my car serviced in a short amount of time that I had available. More

Very confusing Leased new vehicle and it was one of the worst experiences. No one knew what was going on . Scheduled appointment to pick up and then 1 hour before ap Leased new vehicle and it was one of the worst experiences. No one knew what was going on . Scheduled appointment to pick up and then 1 hour before appointment called to say they didn't have car. It was down hill from there. More

Infiniti review The Infiniti dealership is quite beautiful and new. I felt like the sales team was up front and honest. Everyone was pleasant and helpful Thank you The Infiniti dealership is quite beautiful and new. I felt like the sales team was up front and honest. Everyone was pleasant and helpful Thank you More

Great staff, friendly and efficient !! Sean Nicholson was great to deal with - was a very smooth process and we left the same day with our 2018 QX 80! Happy Holidays! The Kane Family Sean Nicholson was great to deal with - was a very smooth process and we left the same day with our 2018 QX 80! Happy Holidays! The Kane Family More

excellent The service rep was very helpful and gave me an available loaner car. The service was completed in the time discussed. I was called when completed. The service rep was very helpful and gave me an available loaner car. The service was completed in the time discussed. I was called when completed. More

Won’t ever buy another car there A little background. I was a longtime customer of this dealership. I leased four consecutive vehicles from them over a twelve year span. At the end A little background. I was a longtime customer of this dealership. I leased four consecutive vehicles from them over a twelve year span. At the end of my fourth lease, I decided to buy the car I was currently leasing from them. When I initiated the lease buyout, I wanted to use my own bank’s financing. The finance employee at Infinity of Nashua, Mike Turin, told me I could not buy the vehicle unless I used his dealership financing (Infinity Finance). He lied boldly and repeadly to my face about this, and insisted that they would accept no other form of payment, not even cash. Btw, they were charging twice the interest rate of all other loan options I had available. I called the NH Attorney General’s Office, Dept, of Consumer Affairs, and the NHADA (New Hampshire Automobile Dealers Association), about this, and found that the Infinity dealership’s finance employee was being dishonest. When I escalated the matter, the dealership’s VP intervened. She brought in another member of their finance deptartment to complete the sale as it should have been conducted in the first place, using my own choice of financing. Final note, the sales staff has always been good. The service department has always been good. The VP who intervened was good, and saved the dealership from further escalation of the matter. However, because of the above, this dealership has lost my trust, and subsequently my future business. More

Service reveiw ... Dennis and victor were very helpful and accommodating. My car looked and felt brand new...they took extra time make sure I was completely satisfi ... Dennis and victor were very helpful and accommodating. My car looked and felt brand new...they took extra time make sure I was completely satisfied with the outcome More

Good Experience Routine LOF and Tire Rotation and State Inspection - performed fully, quickly, expertly. Victor Pena - a Very courteous and helpful tech. Wait time wa Routine LOF and Tire Rotation and State Inspection - performed fully, quickly, expertly. Victor Pena - a Very courteous and helpful tech. Wait time was very pleasant and relatively short. More

Premature sea failure The vehicle was diagnosed and the repair was done in a timely fashion. It appears that the repair was done with care as the vehicle was returned nice The vehicle was diagnosed and the repair was done in a timely fashion. It appears that the repair was done with care as the vehicle was returned nice and clean. The loaner vehicle was greatly appreciated. More