INFINITI of Nashua

Professional From walking in the door on night to driving away in a car a week later, I can't say enough about the experience. The professionalism as well as the From walking in the door on night to driving away in a car a week later, I can't say enough about the experience. The professionalism as well as the courtesy of the staff was amazing. Great Energy! More

Tire replacement I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than 2 hours waiting only to find out you couldn’t find a tire anywhere. After saying you would get me a loaner then no loaners were available. Subsequently we had to come back for a new tire. While there they tried to tell us we needed a new battery. My husband kind of felt you were just trying to sell us more. The battery is perfectly fine. Possibly it was left on while you were replacing the tire and the battery ran down. On top of that after you put my spare back the tools were not packed up and tucked away. I know the AAA guy who came to my rescue left them out but as a place that focuses on service I thought everything would have been buttoned up and not rattling around. I wish I went with my first instinct and went to my local tire center. This is the first time I ve had an issue with the service at Infiniti. More

Awesomeness 2nd time buying from Nick McIntyre ... This is a classy no nonsense dealer who gives great deals... it’s a pleasure to do business with professionals 2nd time buying from Nick McIntyre ... This is a classy no nonsense dealer who gives great deals... it’s a pleasure to do business with professionals like this... More

Great Called day before, got me in the next morning, was back on the road about an hour later. Fast, personable and the price at the end of the day was com Called day before, got me in the next morning, was back on the road about an hour later. Fast, personable and the price at the end of the day was comprable to other places. More

Service Excellent customer service by Dennis. I brought up an issue with my cars tire rims and he resolved it right away by escalating to his manager. Excellent customer service by Dennis. I brought up an issue with my cars tire rims and he resolved it right away by escalating to his manager. More

Excellent My service visit was timely and the staff was professional. Dennis explained everything I needed and gave me time to consider my options. I would re My service visit was timely and the staff was professional. Dennis explained everything I needed and gave me time to consider my options. I would return. More

Ty Phet made the process easy and love my QX60!!!! I have been looking to get back into a SUV after driving sedans for the past few years. I did my on line research and always loved Infinity cars and n I have been looking to get back into a SUV after driving sedans for the past few years. I did my on line research and always loved Infinity cars and not disappointed with my purchase. Upon entering the dealership I was professionally greeted by TY PHET - an enthusiastic young man that was GREAT to deal with. Not pushy and did answer questions and took the time with me. I purchased a QX60 with 12,000 miles and love it. Steve Sckolff in the Finance made the process easy as well. More

Finance Manager Steve Sokoloff should NOT be customer facing We had an "excellent" car buying experience with the entire Sales staff. A++ experience with Sales manager Steve Dempster and sales Associate Keith Br We had an "excellent" car buying experience with the entire Sales staff. A++ experience with Sales manager Steve Dempster and sales Associate Keith Brandano. THEN WE MET STEVE SOKOLOFF!!! This guy is the most rude, condescending, arrogant person I can recall ever meeting in the car sales industry. We asked for clarity on the car warranty (used car) as we were signing the paperwork and he immediately got rude, almost like we had no right to ask questions. I continued to push him to get us documentation of the warranty and he threatened to throw us out of the office and make us wait longer, almost like punishing us! Of course we didn't let that happen. We got what we were asking for and finished the deal. BEWARE of this guy, he is either overworked or was having a bad day or maybe he is just a jerk all the time but NO customer should ever have to listen to BS like that. More

Hassle free This dealership is professional and easy to deal with from the beginning of the transaction to the end. My sales person was extremely knowledgeable a This dealership is professional and easy to deal with from the beginning of the transaction to the end. My sales person was extremely knowledgeable and easy to work with, never made me feel pressured to make a quick decision. I highly recommend this dealership to anyone that is serious about buying an Infinity. More

Professional, courteos, timely and detailed service departme Service department listened and immediately scheduled an appointment to complete the requested work. Upon arrival and inspection, work was performed, Service department listened and immediately scheduled an appointment to complete the requested work. Upon arrival and inspection, work was performed, loaner offered and accepted. Proffessionaly completed above expectation. More