INFINITI of Nashua

Seamless Process I was so impressed with the process and ease of buying a car. We did our research online so we were interested in a particular car but the process wa I was so impressed with the process and ease of buying a car. We did our research online so we were interested in a particular car but the process was so smooth that the experience was enjoyable. Shawn was upfront with all the information and started processes while we were test driving keeping so much of the usual waiting to a minimum. Stephen helped us with the financing and even that process was quite easy. I would definitely buy another vehicle here in the future. More

Price was significantly different than quote. After finding out my car was going to need a new power steering rack during a service appointment I was appalled at the price. I said that I would hav After finding out my car was going to need a new power steering rack during a service appointment I was appalled at the price. I said that I would have the work done at any one of number of reputable repair shops in the area instead. They were willing to work with me on the price and we agreed on a price. When I picked up my car the next day I was given a bill higher than I was quoted for the services the previous day. When I was so surprised the guy said no the price I gave you yesterday was for just the steering rack but we also did x,y and z. After asking for a detailed quote from the day before I was only offered the one at the original which is what I was told was the out the door price, but apparently only for the steering rack. The dealership did work with me on the price and came down to about 200 over the previous days price. I was asked if that made things better and I told him we were closer but it is still over what I was expecting so no. This was blamed on a “miss communication.” In what industry is it acceptable to only give a quote for a portion of the work being done? More

State Inspection and alignment Drive in accommodations for service is a plus, and as always service was performed in a timely manner and completed correctly. Far superior to any de Drive in accommodations for service is a plus, and as always service was performed in a timely manner and completed correctly. Far superior to any dealership that I have dealt with. Thank you More

Easy to work with Dennis didn't keep me waiting too long, express service for an oil change came in under an hour. Used a coupon for the oil change, but it was still Dennis didn't keep me waiting too long, express service for an oil change came in under an hour. Used a coupon for the oil change, but it was still a tad high I felt for just an oil change. More

Customer friendly Nick was accommodating to all the details involved on our purchase. Fully commendable. Victor assisted us with the transition and trade-in of our us Nick was accommodating to all the details involved on our purchase. Fully commendable. Victor assisted us with the transition and trade-in of our used vehicles. More

Exceeding the standard They always exeed the above average communication & want only the best for you, family and car preventive maintenance. You can provide the best snacks They always exeed the above average communication & want only the best for you, family and car preventive maintenance. You can provide the best snacks & beverage station at a dealership, but have awful service. Food is not the reason for me, it’s how I’ve been treated before and they maintain the high expectation of service for keeping your car on the road. More

Great Service Everything was great. I enjoy coming there. I have built rapport and a person relationship with Keith. I look forward to returning. I always recommend Everything was great. I enjoy coming there. I have built rapport and a person relationship with Keith. I look forward to returning. I always recommend this dealership to friends and colleagues. More

New car I got a new car. Nick and Cara were awesome as usual, I also had the pleasure of working with Dennis and Sean from previous visits. I got a new car. Nick and Cara were awesome as usual, I also had the pleasure of working with Dennis and Sean from previous visits. More

Easy to buy a car Shawn made it easy. He brought me the choices and the numbers. I drove the new Q70, and it met all of my requirements. thanks! Shawn made it easy. He brought me the choices and the numbers. I drove the new Q70, and it met all of my requirements. thanks! More

70,000 Mile Service As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on my car, it was done promptly with no issues, and the car is running well! More