INFINITI of Nashua

Not my best experience For the first time after having my car serviced there many times this was not a good experience. The car was not finished when it was promised and t For the first time after having my car serviced there many times this was not a good experience. The car was not finished when it was promised and the loaner car I set up was not available. My wife waited for two hours before she left with the loaner car. My car was back in the shop for a repair they had done in January. I’m not upset with the service, just disappointed. I have been used to having much better customer service when I have been there in the past. I am hopeful that this was just the exception And not the new reality. I am looking forward to much better service in the future. More

Friendly Staff, Good Deals I had a great experience the first time I was looking for a new car. So, I went back to the dealership checking out my options and ended up leasing my I had a great experience the first time I was looking for a new car. So, I went back to the dealership checking out my options and ended up leasing my awesome new car. Both of my Infiniti's were obtained at Infiniti of Nashua. I would recommend them to anyone interested in buying or leasing an Infiniti. More

Fast, Friendly Service I had the first appointment on the day of major snowstorm, I ended up arriving a few minutes early and everyone was still ready for me. The service I I had the first appointment on the day of major snowstorm, I ended up arriving a few minutes early and everyone was still ready for me. The service I had booked on-line was a minor one and the service advisor instructed me a major service was due at this time. We booked the major service for a future date because I explained i was in s hurry that particular morning. They went on to perform the minor maintenance, it was done quickly and the car was returned clean. Thanks ION More

Superb personal professional Greeted by name, luxury brand with impeccable service. Amenities galore follow up in professionalism with a personal touch you don't find these days Greeted by name, luxury brand with impeccable service. Amenities galore follow up in professionalism with a personal touch you don't find these days bravo More

Happy customer Although my vehicle 2010 fx35 has a little over 100000 miles the Service dept treats you as if you have a brand new vehicle. When I received my estim Although my vehicle 2010 fx35 has a little over 100000 miles the Service dept treats you as if you have a brand new vehicle. When I received my estimate for the repairs needed I was a little concerned. I called and spoke with the service rep and he said he would work with us if at all possible At the end of the day for me, no matter the cost you need to feel the work was done and done right that’s what the service dept at infinity of Nashua Did for me. Thank guys More

New Vehicle Purchase Overall, I had a great experience purchasing a new QX60. It is our first new vehicle we have purchased in over 10 years. We are looking forward to ma Overall, I had a great experience purchasing a new QX60. It is our first new vehicle we have purchased in over 10 years. We are looking forward to many years of worry free driving. More

Service Purchased the car at Nashua in 2007 and Nashua is the only dealer that has serviced my car in 12 yrs - even for oil changes. I drive 1.5 hrs for serv Purchased the car at Nashua in 2007 and Nashua is the only dealer that has serviced my car in 12 yrs - even for oil changes. I drive 1.5 hrs for service because I know they are going to do an exceptional job. I have 207K miles and the car still drives beautiful! More

Great service You pull up to the door and this is the beginning of your great service experience, Victor Burgos and his service team are right there to check you in You pull up to the door and this is the beginning of your great service experience, Victor Burgos and his service team are right there to check you in and answer any questions you may have. My car was in for Maintenance and a detail, my 7 year old M37X looks brand new.They do great work and thanks to Mike Kramer my car is in perfect Mechanical condition. More

Great service as always Chad was very helpful. He met all my needs and addressed the concerns I had with my vehicle. I always receive excellent service and Chad is great to w Chad was very helpful. He met all my needs and addressed the concerns I had with my vehicle. I always receive excellent service and Chad is great to work with. More

oil change Friendly service people but expensive services. Oil change with synthetic oil was >$100 and even with 25% off coupon cost was >$68. These charges in Friendly service people but expensive services. Oil change with synthetic oil was >$100 and even with 25% off coupon cost was >$68. These charges included 6 quarts of oil at $10/quart even though the manual states 5 1/8 quarts of oil with an oil change. So since the dealership buys oil in 50 gallon drums rather than individual oil cans this results in an uncharge of 7/8 x $10 = $8.75 uncharge for each oil change they perform on this and similar cars....nice way to increase the dealership's profits without doing any additional work. Also, tried using the Albrecht Reward dollars that I had and, of course, these could not be applied to an oil change...presumably only to buying a $40,000 or more car....nice reward system you have.....won't be back for any other service for my car....local mechanics do the same job and a more reasonable price More