INFINITI of Nashua

Joe did not pressure us into buying a car. When I came in to test drive a car in August I told Joe I would not be purchasing the car until October and that I was undecided between an Infinity and Audi. I in to test drive a car in August I told Joe I would not be purchasing the car until October and that I was undecided between an Infinity and Audi. I told Joe I would contact him when I was ready. I did ask Joe to contact me if a red car came on the lot because I wasn't sure what color I wanted. Joe did call to let me know he had a red car on the lot. Joe was very easy going and personable. I liked both the Infinity and the Audi equally but the deciding factor was the overall experience with Infinity! Excellent!!!!!! More

My experience with Infiniti of Nashua was truly exceptional, due mostly to my sales associate Jeff Rocheleau. HE was very informative and truly exceptional. He made the buying experience low stre exceptional, due mostly to my sales associate Jeff Rocheleau. HE was very informative and truly exceptional. He made the buying experience low stress. I would recommend Infiniti of Nashua and highly recommend using Jeff R as a sales associate. More

It was a great experience. Joe was very knowledgeable and friendly. We will recommend this dealership to family and friends and be back for future purchases. and friendly. We will recommend this dealership to family and friends and be back for future purchases. More

Great experience. Top notch dealership and Joe Gindi was extremely knowledgeable and a pleasure to deal with. Everything about the g37x was explained and demonstrated to me. Recommend them highly. extremely knowledgeable and a pleasure to deal with. Everything about the g37x was explained and demonstrated to me. Recommend them highly. More

I found it to be a great experience from the moment I walked through the door. My salesman was very informative about the vehicle. It was a pleasure to deal with Paul Hayden and would highly recommend th walked through the door. My salesman was very informative about the vehicle. It was a pleasure to deal with Paul Hayden and would highly recommend the dealership and Paul to anyone looking to purchase a vehicle. More

Joe was great to work with and made the car buying process simple. He was very informative and friendly. I would encourage people to purchase their vehicles at Infiniti of Nashua. process simple. He was very informative and friendly. I would encourage people to purchase their vehicles at Infiniti of Nashua. More

Visited Infiniti of Nashua on three occasions as part of Visited Infiniti of Nashua on three occasions as part of a comprehensive review of several makes of cars I was interested in. Test drove the G37x Visited Infiniti of Nashua on three occasions as part of a comprehensive review of several makes of cars I was interested in. Test drove the G37x. Dave Smith was very accommodating in letting me learn about the car I was interested in at my own pace. He was great in answering all of my questions. Ultimately, decided to purchase the G37xS. I solicited internet pricing from other dealers and direct email negotiating with Nashua to get the best price. Infiniti of Nashua was initially about $1400 more than a quote I received from another dealership. Ultimately they worked their offer down to within $200 of my lowest quote. I accepted it in an effort to ensure Dave received credit for his sales efforts. Upon agreement to purchase the car, my wife informed the Sales Manager (via email) that we already had preapproved financing and a check. On pickup day, deal almost fell through as Financial Manager informed us that our “electronic” check would not clear in time (by 31 August) for them to receive their corporate incentive. We could either have pay an extra $1000 dollars or utilize their financing. We would only use our own preapproved financing. We had over a week ahead of our scheduled date to close the deal and avoid this situation. The sales manager either failed in his job knowledge to inform us in advance of a potential problem with electronic checks or was attempting to pressure us at the last minute and pull a “fast one” in an attempt to squeeze more money out of us. We ultimately worked out a solution keeping previously agreed to pricing/financing, but had to wait to take delivery a couple of days later while banks funds made their way into Infiniti of Nashua’s account. Additionally, I ordered accent lighting but was told that it would not be completed (parts on order) by the time I picked up the car on the original (first pickup) date. However, when viewing the Purchase and Sales agreement, the lighting item was included in the overall cost. I asked if it had been completed. I was told yes. I later discovered that it had not been done. I called back to the dealership and was told I had to schedule a time for this installation. Little annoyed that I paid for an item/service that had not been done. Dave was great given all the issues that occurred. He was very accommodating and delivered the car to my house at a time that was convenient for my family. He took the time to go over all aspects of the vehicle. He was also very helpful when I noticed a defect in the chrome on the trunk. He helped me avoid the whole warranty process and got the service department to order a replacement part. Lighting and chrome installation were accomplished during same appointment. He even offered to provide me a guided tour of the service department if I wanted it. Service department was great and loaner was provided for the day. The process would have been excellent except for the actual sales transaction. I would consider Infiniti of Nashua again but I will be more careful in dealing with the sales/financial managers. I would definitely work with Dave again. Btw, love my G37x Sport. More

When I went into Infiniti to look at cars I was not expecting to buy one. I had such a great customer service experience and the dealer was able to answer all of my questions. Everyone at the dealershi expecting to buy one. I had such a great customer service experience and the dealer was able to answer all of my questions. Everyone at the dealership was extremely friendly and easy to work with. I am very satisfied with my purchase and would recommend this dealership to any of my friends or family. More

Joe was so friendly and helpful. Ron made the process very painless and gave me a very good rate. Joe wouldn't let me leave until he showed me all the electronics and knew I understood the car thoroughly very painless and gave me a very good rate. Joe wouldn't let me leave until he showed me all the electronics and knew I understood the car thoroughly. I love doing business with Infinity of Nashua. It was the best car buying experience I've ever had. Barry Perlow More

I buy a lot of cars. I have 4 cars, none over 3 years old, so I am often in dealerships. With no exageration, this has been the most pleasant new-car sales experience I have ever had. I did my homework, old, so I am often in dealerships. With no exageration, this has been the most pleasant new-car sales experience I have ever had. I did my homework, so I knew what car I wanted, what I was willing to pay, what my trade was worth, and what options I wanted. Jeff and the sales management team did not waste my time. We quickly arrived at a great price, a fair trade, and all done QUICKLY. There is nothing worse than agonizing over a few hundred dollars difference. The kicker was the surprise I received when they told me that I would receive the low rate, 1.9% financing! Infiniti of Nashua will definitely receive my repeat business. More