INFINITI of Nashua

Excellent Customer Service and a Smooth Experience I strongly recommend this dealership given the experience I had from beginning phone call to the completion of the purchase and look forward to the se I strongly recommend this dealership given the experience I had from beginning phone call to the completion of the purchase and look forward to the service that will be completed at the dealership. I called to find more information on 2 competitively priced vehicles that I found online through the USAA car buying service. The Internet salesman Rick LeGault was very helpful in looking up and helping me to determine the features and specifics on two vehicles before taking a 1 hr 30 minute ride to look at the vehicle after work. He was prompt in getting back to me as I continued to ask questions via text throughout the day. Upon arrival I was greeted by Rick and he showed me the vehicle until the Certified Salesman, Ben Macieski, was available. As soon as we met, I was offered water by Ben but when no cold waters were left in the fridge on the lower level of the dealership we headed to the upper level. It is then that the General Manager herself, Diana DAvanzo, came up the stairs and offered a cold bottle of water from her own supply. She went out of her way to do this! Brian was an excellent and low pressure Sales Specialist - he wanted to make sure every request and that all steps of the sales process were taken care of with the right amount of attention. He and Rick ensured that I had an appointment with the Finance Manager, Veeral Bharucha, before I came to purchase the car the next day. Veeral knew his products and was good with laying the information out in a way I could understand the financing as well as the value of the warrantees and vehicle protection. He nicely took the extra step to bring me outside to see a vehicle that had the clear coat and AutoBrahn. Over Labor Day weekend Ben reached out to verify the time I was going to pick up the vehicle - so that all the detail work and protection work was completed and he even helped to provide transportation. When I arrived to pick up the car - it was detailed so nice! There was a slight defect in the Autobrahn protection and all in the dealership (Ben, Veeral, Dave, Sean, Shane, and the detail technician) were happy to look at it and help find a solution. The dealership wanted to stand behind getting it corrected and making it right! Ben has been spectacular throughout this whole transaction - he is all about customer service and genuinely aims to please. You should ask for Ben! Thanks to all at Infiniti of Nashua for this fabulous service. I will be back! More

Hassle free dealership I purchased used VW Jetta at this dealership by trading my used VW Jetta. Overall experience is smooth and hassle free. Not much sales pitch and toild I purchased used VW Jetta at this dealership by trading my used VW Jetta. Overall experience is smooth and hassle free. Not much sales pitch and toild upfront what I need and what they can offer. Ben made the process easy and he is very cooperative. I will recommend this dealership for future purchases. More

Ben helped to make the overall deal Signed paperwork on 9/05, unfortunately did not receive vehicle until 9/08 due to service work that had not been performed prior to the vehicle being Signed paperwork on 9/05, unfortunately did not receive vehicle until 9/08 due to service work that had not been performed prior to the vehicle being listed for sale. However Ben did everything he could working with the Service Dept to accommodate things & made himself available via cellphone. When completed, I do appreciate that a safety issue was addressed before we took possession of the vehicle. Ben also found the extra key, ordered an interior accessory piece and also the vehicle's owner manual that was missing from the previous owner. More

car purchase Shane was very professional and easy to work with. He understood that my family was on a tight budget and made sure my family got a safe vehicle that Shane was very professional and easy to work with. He understood that my family was on a tight budget and made sure my family got a safe vehicle that fit our needs. This was by far the easiest vehicle purchase we have ever made thanks to Shane! Zero stress! The receptionist Jennifer was very pleasant when greeting me and offered me a beverage multiple times. Next time I am in the market For another vehicle I will be purchasing from Infiniti Of Nashua again without a doubt! Thank you Infiniti Of Nashua for getting my family into a much safer vehicle! More

Shane Dennis Rocks!! If your looking for a good no pressure car buying experience. Go to Infinity of Nashua and make sure you ask for Shane Dennis or Cara Couture. These t If your looking for a good no pressure car buying experience. Go to Infinity of Nashua and make sure you ask for Shane Dennis or Cara Couture. These two know what they're doing and how to make your car buying day a treat. Thanks guys! More

No pressure, very relaxing, all around nice atmosphere This was our daughter's first car purchase so we went along for support. Our salesperson was Ben Macieski. He went out of his way to maintain our da This was our daughter's first car purchase so we went along for support. Our salesperson was Ben Macieski. He went out of his way to maintain our daughter as the focal point and carefully explained everything to her. He even took the time to sync the car blue-tooth with her phone. She came away learning a great deal about car buying and had a great experience with it. More

A great experience Ben was a pleasure to deal with. He handled my purchase of a new G50 very professionaly. He delivered the car on time and explained its many features Ben was a pleasure to deal with. He handled my purchase of a new G50 very professionaly. He delivered the car on time and explained its many features More

Very nice experience I very much enjoyed my visit. Right from the phone call in to me walking out the door with my papers not yet the car. Everyone had been so nice and I very much enjoyed my visit. Right from the phone call in to me walking out the door with my papers not yet the car. Everyone had been so nice and helpful. But I must say Ben is a very nice young man. He was always professional new all about the car and wanted me to feel very comfortable at all time. I would tell all my friends about my experience and I know that I will be enjoying my new car. You have a very valued employee in Ben I am sure he will do very well with your company. More

Exceptional Experience of buying New and Used cars The best salesmen and financing guys to deal with!!! It was an exceptional experience of buying New and Used car with salesman Shane Dennis and Financ The best salesmen and financing guys to deal with!!! It was an exceptional experience of buying New and Used car with salesman Shane Dennis and Finance documentation with Veeral Bharucha. They are the best. More

Excellant Excellent Great salesman. Always answere questions. Pleasant, friendly. Very knowledgeable about the car. Always willing to go the extra mile.This is Excellent Great salesman. Always answere questions. Pleasant, friendly. Very knowledgeable about the car. Always willing to go the extra mile.This is my second experience with Sean. He sold me my first Infiniti in 2013 and I was back for a new one 2016. Next time I will alos ask for him. More