INFINITI of Nashua

Awesome service Everyone I’ve talked to at INFINITI has been absolutely pleasant and helpful. Service is efficient, my car has always been ready at the promised time. Everyone I’ve talked to at INFINITI has been absolutely pleasant and helpful. Service is efficient, my car has always been ready at the promised time. More

Great service as usual, Dennis is a pleasure to work with. Service was done quickly and efficiently. The multi point inspection found something we were not aware as usual, Dennis is a pleasure to work with. Service was done quickly and efficiently. The multi point inspection found something we were not aware of and took care of it as part of warranty. More

Excellent! Victor provided excellent customer service. He explained in detail the service that would be performed on my car which was consistent with the current Victor provided excellent customer service. He explained in detail the service that would be performed on my car which was consistent with the current milage More

Exceptional Service Exceptional service provided by Dennis and Chris. Chris test drove the car with me and diagnosed a vibration. He ensured the entire problem was resol Exceptional service provided by Dennis and Chris. Chris test drove the car with me and diagnosed a vibration. He ensured the entire problem was resolved before returning the car back to me. More

Nail in tire. When I realize I had a nail in my tire I called for an appointment. They got me in right away within an hour. They had me in and out within a reasonab When I realize I had a nail in my tire I called for an appointment. They got me in right away within an hour. They had me in and out within a reasonable amount of time. More

Just purchased Over all a very good experience. Some unnecessary pressure to upgrade to new model. Confusion on warranties. I may have 3 of them. Salesperson Brendan Over all a very good experience. Some unnecessary pressure to upgrade to new model. Confusion on warranties. I may have 3 of them. Salesperson Brendan was great to work with. More

Concerns The reason I gave the review I did was because I felt the service person wasn't quite knowledgeable about what parts my vehicle requires. All I came The reason I gave the review I did was because I felt the service person wasn't quite knowledgeable about what parts my vehicle requires. All I came in for was an oil change. She was trying to tell me that my vehicle needed synthetic oil. Had I not been an informed consumer, there's a good chance I would have signed off on it. I explained to her that my type of vehicle/engine didn't need that type of oil. She left the room and a minute later came back and said I was correct. Had I just went with her recommendations, my car now would require synthetic oil, always. Granted, it's not the most expensive Infiniti there is, but it is mine that I bought there three & half years ago. So I do try and take care of it. I'm not trying to get the service person in trouble, but I do feel this is a teachable moment. I'm beginning to question whether or not I'll be back to this location for my vehicle's needs. More

Service Dennis was wonderful to work with. He Me notified of all the repairs being done to my car and was able to get me a loaner car while my car was being Dennis was wonderful to work with. He Me notified of all the repairs being done to my car and was able to get me a loaner car while my car was being worked on. He was friendly and efficient. Five stars. More

Timely, Correct I went in to get another key on a used car I bought. I wasn't greeted with, "would you like us too, how about this..." Just what needed to be done. I I went in to get another key on a used car I bought. I wasn't greeted with, "would you like us too, how about this..." Just what needed to be done. I was told I had a recall you they took care of it in less than 30 minutes. Awesome service and very personable More

Great service as always Jeremy greeted me with a cheerful smile while guiding me into the bay and then the waiting area. Victor was very courteous, efficient, and attentive Jeremy greeted me with a cheerful smile while guiding me into the bay and then the waiting area. Victor was very courteous, efficient, and attentive to the service needs of my QX50 at 10,000 miles. Excellence in service is routine at Infiniti of Nashua and their new building makes it an even more pleasant experience. More