INFINITI of Naperville

Looking for a good deal I stopped by to look at what deals you had on used vehicles. I saw some cars I was interested in but I just started my search for a car and wanted I stopped by to look at what deals you had on used vehicles. I saw some cars I was interested in but I just started my search for a car and wanted to look around some more. Randy Chin was very helpful and I will probably return to this dealership after the new year. More

Stress-Free Lease Trade-In My first 3 year lease with this dealership went so well that I felt comfortable leasing a new car with them. I live out of state I literally drove 5 h My first 3 year lease with this dealership went so well that I felt comfortable leasing a new car with them. I live out of state I literally drove 5 hours to work with this Inifini dealership over my local one because my first lease with them was so outstanding. I dealt mostly with Mark Roncone who made the process easy, answered all of my questions, and got me a great lease price on a car that had what I was looking for. Unfortunately Mark could not be there the day I picked up the car, so Dale Morrone and Shane Farrell took over, who were both excellent as well. I also spoke with Joseph Limjuco for financing and Jacob Starke to go over the features of my new car. Overall, I have zero complaints and would recommend this dealership to anyone. I expect that I will be making the drive out to Illinois again when this lease is up in 3 years. More

Thank you INFINITI of Naperville and Joe Peters for another amazing car buying experience! You are the best! We now own a QX60 and a QX80 from your dealership. another amazing car buying experience! You are the best! We now own a QX60 and a QX80 from your dealership. More

Best experience! They were so patient and willing to find a way to work with my situation which took longer than expected. They treated me as if I was buying a brand new Infiniti instead of a used Nissan. Se a way to work with my situation which took longer than expected. They treated me as if I was buying a brand new Infiniti instead of a used Nissan. Sean P was an amazing salesman and so helpful. Joseph L worked hard to find me the best financing! Would definitely recommend this dealership to all! More

Great Experience! We traded in our 2014 QX80 for a 2018 QX80 and the transition was seamless! No pressure no hassle. Our initial visit was unlike any I've had in th We traded in our 2014 QX80 for a 2018 QX80 and the transition was seamless! No pressure no hassle. Our initial visit was unlike any I've had in the past. After telling Randy what vehicle we were interested in, he made a copy of my license and handed me the keys. " It's parked right outside the door, enjoy your test drive. If you leave your keys with me I'll have a trade-in value by the time you get back". We returned ten minuets later and after sitting down with him for a few minuets, we had a price for the new vehicle including our trade in. We thanked him and told him we had another vehicle we wanted to look at at another dealership and he shook our hands, said "if you decide on our vehicle, stop back, we would appreciate your business". The whole encounter took under a half an hour and my wife and I walked out of the showroom looking at each other in amazement. No ride along with the salesman making constant conversation and distracting us while we were trying to decide weather or not this was the vehicle for us. Our salesman didn't walk out of his office and leave us there for twenty minuets so he could "talk to the sales manger". We didn't even get accosted by the "big man in the suit" who is usually the last ditch effort to sell you on their vehicle before leaving the showroom. We returned the next day and purchased the truck without even looking at any other vehicle. All in all our experience was great. We got the vehicle we wanted and didn't have to go through all of the nonsense most dealerships put you through. When it comes time for our next vehicle, Infinity of Naperville will be our first stop! More

Great experience, Adam took great care of us. He explained the differences of the model we we're looking to buy and left with a car perfect for us. I would highly rec Adam took great care of us. He explained the differences of the model we we're looking to buy and left with a car perfect for us. I would highly recommend Infiniti of Naperville!! More

We went and test drove a G37. It was clean and a smooth ride. Joe was our salesman, he worked with us on the price and was very responsive to everything we were looking for. Everything went great until we ride. Joe was our salesman, he worked with us on the price and was very responsive to everything we were looking for. Everything went great until we meet with the very RUDE and extremely large horses rear end business manager. We purchased the vehicle and are planning on buying another Infiniti in six months. If we ever see or need to work with that business manager again we will walk and go to another dealership More

Repeat customer, same great car-buying experience. I enter into car purchases ready for battle having done my research, bringing support documents with me, expecting to have to deal with the ridiculous I enter into car purchases ready for battle having done my research, bringing support documents with me, expecting to have to deal with the ridiculous cat & mouse game of car-buying. Purchased my wife’s Infiniti QX60 in 2015 from Infiniti of Naperville and it was the most painless car-buying experience I’ve encountered. So, I went back to purchase a used Q50 to downsize from my SUV. Emailed our salesperson (Randy Chin) a week or so prior to making the purchase. Price was competitive with similar vehicles I’ve reviewed over the last few weeks. Had an offer for both my trade-in, which they matched, and pre-approved financing, which they beat. No games played by neither the salesman nor the Finance Manager, Joe Limjuco. Had planned on purchasing an extended warranty and their cost/coverage was better and cheaper than reputable warranty companies I’d found on the internet (e.g., CarChex). If you’re in the market for a new/CPO Infiniti or one of their non-Infiniti used cars, I would definitely recommend Randy Chin and the folks at Infiniti of Naperville. More

Low Pressure great Service Loved my experience buying my Q50 here. No pressure at all. Joe Peters my salesperson was fantastic. Test drive was professional no pressure and no Loved my experience buying my Q50 here. No pressure at all. Joe Peters my salesperson was fantastic. Test drive was professional no pressure and no unnecessary talking allowed me to not only drive the vehicle but listen to the ride as well. Joe was the best car salesperson I have ever dealt with at any dealership and I have purchased nearly 15 new cars. Ask for him by name when you go there you wont regret it! More

This dealership is a great business to work with. If you speak up with reasonable concerns, they will make it right! I was able to work with Shane and Jim for a used vehicle. There were some minor issues I speak up with reasonable concerns, they will make it right! I was able to work with Shane and Jim for a used vehicle. There were some minor issues I noticed AFTER making the sale. Shane and Jim worked with me to make sure I was treated fairly. I value their efforts and appreciated the loaner vehicle in between a service visit. I highly suggest Infiniti of Naperville for a great place to buy a vehicle. More