INFINITI of Naperville

Great customer service! Everyone was so friendly and helpful. Adam Murczek helped me find the perfect car. He was very detailed in explaining everything about the car, how Everyone was so friendly and helpful. Adam Murczek helped me find the perfect car. He was very detailed in explaining everything about the car, how it works, special features, etc and he helped me setup everything before I drove off. His level of customer service is exceptional and he made me feel very comfortable throughout the entire buying process. Joe Limjuco was also great and made the purchasing process very easy. More

Good salesperson and finance team; poor management We recently bought a vehicle at Infiniti of Naperville. Peter Bozich - the sales person- was knowledgeable and professional. Dale Morrone, a manager, We recently bought a vehicle at Infiniti of Naperville. Peter Bozich - the sales person- was knowledgeable and professional. Dale Morrone, a manager, also was helpful and attentive. The finance lead - Joseph Limjuco - was professional and efficient. The dealership, though, is mismanaged. The property is dirty and neglected. The manager did not come to greet me or show interest in the deal, even though the dealership was empty. Most shockingly, the staff were not wearing masks or socially distancing, even with clients. I would not recommend this dealership. They clearly do not care for their clients' safety, health, or opinion. More

Very professional staff. Easy to work with. x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

Great Experience! We enjoyed our experience working with Randy and Joe. They were friendly and very helpful with the process of purchasing a pre-certified vehicle. Rand We enjoyed our experience working with Randy and Joe. They were friendly and very helpful with the process of purchasing a pre-certified vehicle. Randy was very knowledgeable on the models we were looking for, and gave some great insight. More

Excellent service! Mark was knowledgeable and patient with all our questions. He definitely helped make our buying experience a good one. I would definitely see him for my next car purchase. with all our questions. He definitely helped make our buying experience a good one. I would definitely see him for my next car purchase. More

nice and professional very professional and trustfully crew ,Adam was very helpful and it was nice to do a business with Him.The day after I bought the truck I found out s very professional and trustfully crew ,Adam was very helpful and it was nice to do a business with Him.The day after I bought the truck I found out some issue with the brakes and the crew told me to bring the truck back so they will fix it .Thank You More

Mark helped me with my lease.out. It was a tough decision whether to buy or lease again or buy my q50s red sport. I have leased around 5 or 6 Infiniti’s from your dealership. Mark helped me through the proce whether to buy or lease again or buy my q50s red sport. I have leased around 5 or 6 Infiniti’s from your dealership. Mark helped me through the process. More

Really went the extra mile The whole experience of buying a new car was smooth and painless for me. They really made the effort to find the best deal that would fit what I want The whole experience of buying a new car was smooth and painless for me. They really made the effort to find the best deal that would fit what I wanted. I will be shopping here again. More

From beginning to end everyone was very polite and professional. Randy made our experience go very smoothly. I would recommend Randy and Infiniti of Naperville to my family and friends professional. Randy made our experience go very smoothly. I would recommend Randy and Infiniti of Naperville to my family and friends More

Honest and Relatable Staff, Easy Transaction We found a vehicle of interest online and called for more information. Kaitlyn was happy to help and her warm and balanced manner instilled confidence We found a vehicle of interest online and called for more information. Kaitlyn was happy to help and her warm and balanced manner instilled confidence. We even went and looked at a near identical near that was far closer to home, but felt that we should go to this dealership as well as we "just felt good" about it. Well the drive was worthwhile. The car was exactly as she has described and she was just as friendly, knowledgeable, and easy to work with as expected. Even the price discussions were easy and in line with expectations. Joseph Limjuco walked us through the financing and continued the easy experience with an warm, efficient, and helpful approach. All the offerings and terms were as expected and I appreciate that he took the time to explain our options without pushing. We were in and out within 90 minutes and on our way with a new (to us) vehicle. More