Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,500 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,500 reviews
December 08, 2020
Made the car purchase easy and quick. Arrived at a price that was acceptable to both the dealership and me without the typical back and forth tactics. that was acceptable to both the dealership and me without the typical back and forth tactics. More
by Mike1953
December 07, 2020
Great Experience! Randy and Joseph provided wonderful customer service! They made the process simple and timely. The vehicle is exactly what I was looking for. customer service! They made the process simple and timely. The vehicle is exactly what I was looking for. More
by April
December 05, 2020
My husband I had a GREAT experience and are thrilled with our purchase! We have been loyal Nissan customers for over 25 years and the transition to Infiniti was seamless. our purchase! We have been loyal Nissan customers for over 25 years and the transition to Infiniti was seamless. More
by Amy
Employees Worked With
Kaitlyn Kessler
December 05, 2020
Nice friendly knowledgeable people willing to educate you and help you make a good buying decision. Dale greeted and updated me on the new models while Adam got the keys for the test drive so there was no wa and help you make a good buying decision. Dale greeted and updated me on the new models while Adam got the keys for the test drive so there was no wasted time. More
by Dpeterp
December 04, 2020
Class act operation and they take great care of you! They work with you on pricing to make sure you get the best deal and best value on your purchasing decisions. work with you on pricing to make sure you get the best deal and best value on your purchasing decisions. More
by Matt.pell@accubow.com
December 03, 2020
The dealership exceeded our expectations. It was clean and well kept. The staff were professional and knowledgeable. One of the best dealerships I've been to. and well kept. The staff were professional and knowledgeable. One of the best dealerships I've been to. More
by Gbmm55
November 30, 2020
Adam was excellent at making us feel comfortable, describing the product benefits and helping us with the test drive. his product knowledge was outstanding and his testing protocol was very helpful. describing the product benefits and helping us with the test drive. his product knowledge was outstanding and his testing protocol was very helpful. More
by Joe
November 28, 2020
Very knowledgeable and straight forward, earned out business by giving us very competitive price. After that everything went smooth and quick, our new car was ready to take home in no time. business by giving us very competitive price. After that everything went smooth and quick, our new car was ready to take home in no time. More
by Beta T.
Employees Worked With
Adam Murczek
November 23, 2020
The team is very knowledgeable and friendly. They have streamlined the process so that your personal schedule is not impacted by the time you spend at the dealership. They always take the time to explain streamlined the process so that your personal schedule is not impacted by the time you spend at the dealership. They always take the time to explain the financial options and vehicle options to fit your budget. More
by Dennis Waller
November 22, 2020
Adam was incredibly honest and easy to work with. I called and expressed what I was looking for and he made it happen. No pressure and no back and forth. Best sales experience I have had in a long ti called and expressed what I was looking for and he made it happen. No pressure and no back and forth. Best sales experience I have had in a long time. Highly recommend. More
by ericehamilton60516
Employees Worked With
Adam Murczek
