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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

May 30, 2021

Though other Infiniti dealers are closer to my home in Lincolnwood, I drive the 40+ minutes to do business with Infiniti of Naperville because they have always treated me like family. I've leased and boug More

by Jimmy Persino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

INFINITI of Naperville responded

Hello Mr. Persino, your wonderful feedback and rating mean a lot to us. We truly appreciate you taking the time to share your experiences with Randy and the team here at INFINITI of Naperville. Thank you for your continued business.

May 29, 2021

Joey was very professional, extremely friendly and knowledgeable about the vehicle I was interested in. I would highly recommend asking to work with him if interested in purchasing or leasing a vehic More

by Moles family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
May 31, 2021 -

INFINITI of Naperville responded

Moles Family, thank you for your kind review; we are happy to pass along your comments to Joey. Thank you for recommending him!

May 29, 2021

Enjoyed my experience. Randy was outstanding. Professional, friendly, helpful...all the things I would want in a sales professional. I would recommend him to anyone. Thank you!! More

by jclare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

INFINITI of Naperville responded

Jclare, thank you for your kind words and this wonderful review! It is great to hear that Randy did an outstanding job for you.

May 29, 2021

I am so glad to deal with sales at Infiniti Naperville,service is great and helped me a lot. I really enjoy QX 60 ,thank you! More

by jjiezhang123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek, Daniel DuBois, Mark Roncone, Brad Broughton, Kaitlyn Kessler, Joseph F.L. Wood
May 31, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2021

We had a wonderful experience with Infiniti of Naperville purchasing our Infiniti. Many thanks to Kaitlyn Kessler who was so very professional, helpful and knowledgeable. She answered all our questions prom More

by angelhouse99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
May 31, 2021 -

INFINITI of Naperville responded

Angelhouse99, thanks for your praise and kind comments about our team. We would like to thank you for your business and appreciate you taking the time to share your experience

Jun 01, 2021 -

angelhouse99 responded

You’re very welcome. It was a pleasure working with your team. We are enjoying our Infiniti and say thanks again for a great experience.

May 26, 2021

Very friendly & knowledgeable staff. We came in to look at an infinity SUV. We had a 2019 leased keep for a trade in. We drove home with a silver SUV. My favorite color & I just LOVE it. More

by marvlasaty822@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph R. Limjuco, Mark Roncone
Jun 02, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We are happy that you love your new SUV!

May 26, 2021

I was beyond impressed with the work of Joey Wood. I met with him about 1 specific truck they had in stock. It was the only truck of its kind they had and it was just outside of my budget. Despite the fact More

by JimE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Jun 05, 2021 -

INFINITI of Naperville responded

Jime1, we're so glad that Joey was able to go above and beyond your expectations! Thank you so much for taking the time to share the details of your experience

May 20, 2021

Joseph you are awesome, thank you for helping me and being patient with me, I will definitely go back and ask for you, thanks again. More

by Janisse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
May 20, 2021 -

INFINITI of Naperville responded

Janisse, thank you for your kind review; we are happy to pass along your comments to Joseph here at Infiniti Of Naperville! Best regards, INFINITI of Naperville

May 19, 2021

My sales rep Mark Roncone was great to work with. Very easy process, he was very accommodating. All the paperwork doing a deal 500 miles away was smooth. More

by bill whitley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
May 20, 2021 -

INFINITI of Naperville responded

Thank you for taking the time to let us know about your experience. I know Mark appreciates you taking the time. Best regards, INFINITI of Naperville

May 14, 2021

I have always ben shown respect. I think they are fair. Beautiful clean facility. I have dealt with the business for over 30 years. I am satisfied. More

by wberkleysr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel DuBois
May 15, 2021 -

INFINITI of Naperville responded

Wberkleysr, thank you for your kind words and this wonderful review! We appreciate your business. Thank you!

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