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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
June 19, 2021
Nice experience. Everyone was nice. They wanted to work with me and make me happy, which they did. The process was smooth. Thanks to everyone. with me and make me happy, which they did. The process was smooth. Thanks to everyone. More
by Nick C
June 17, 2021
Adam and the whole infinity team went above and beyond for us when we were shopping for our next vehicle. Adam took the time to answer all of our questions and made sure that our every need was met. We ap for us when we were shopping for our next vehicle. Adam took the time to answer all of our questions and made sure that our every need was met. We appreciated that Adam was honest and straight-forward without the pressure and gimmicks that are usually involved when buying a car. Purchasing a car from Infinity of Naperville feels like the beginning of a working relationship not just a transaction. Overall I am not sure what I love more, the car we ended up purchasing, or the experience overall, but either way everything was top notch. More
by Elise Jackson
Employees Worked With
Adam Murczek
June 13, 2021
Joey was easy to work with and he knows the exact requirements of the Costumer. He understands the financial situation of the Costumer and offers the best solution possible. requirements of the Costumer. He understands the financial situation of the Costumer and offers the best solution possible. More
by Perali123
Employees Worked With
Finance
June 12, 2021
Joseph and all of the guys I dealt with at Infiniti of Naperville were fantastic. Made the whole thing very easy, and made sure I was comfortable with everything during the whole process. Naperville were fantastic. Made the whole thing very easy, and made sure I was comfortable with everything during the whole process. More
by David
June 11, 2021
Adam Murczek was our salesperson. Adam was professional, knowledgeable, kind and patient! We appreciate all he did for us! Thank you Adam! We wouldn't hesitate to recommend Adam or Infiniti of Naperville! knowledgeable, kind and patient! We appreciate all he did for us! Thank you Adam! We wouldn't hesitate to recommend Adam or Infiniti of Naperville! More
by gal0927
Employees Worked With
Adam Murczek
June 11, 2021
Joe Wood was excellent !!!, No pressure, listen to our needs and tried his best to find something that met our needs and budget. Will come back!!! needs and tried his best to find something that met our needs and budget. Will come back!!! More
by bachocron
June 11, 2021
GREAT EXPERIENCE!! Joe Wood and the rest of the team are fantastic! Very knowledgeable and not to mention the no haggle price on the vehicle! fantastic! Very knowledgeable and not to mention the no haggle price on the vehicle! More
by Big Tuna Jr.
June 10, 2021
We had a excellent experience, Sales staff is knowledgeable and was helpful to our decision process. We test drove a QX50, super nice SUV, options packages from Infinity are split poorly in our knowledgeable and was helpful to our decision process. We test drove a QX50, super nice SUV, options packages from Infinity are split poorly in our opinion. More
by gmre
Employees Worked With
Mark Roncone
June 09, 2021
Jie Wood is a amazing sales rep,he is very knowledgeable and considerate.He cleaned up vehicle upfront and put it in right place and gave me a brief,helpful training before I go.I had a fantastic memory on and considerate.He cleaned up vehicle upfront and put it in right place and gave me a brief,helpful training before I go.I had a fantastic memory on him. Joe is super! More
by jjiezhang123
Employees Worked With
Daniel DuBois, Brad Broughton, Joseph F.L. Wood
June 09, 2021
Leased a new Q50 Red 400 Sport AWD last week from Randy Chin. Randy is simply the best. I've been leasing cars from him for more than 20 years. He's knowledgeable, patient, and very helpful. I always get a Chin. Randy is simply the best. I've been leasing cars from him for more than 20 years. He's knowledgeable, patient, and very helpful. I always get a good deal from him and Infiiniti. Joe was helpful with the financial paperwork and gave me a good deal on a tire & wear warranty. More
by SteveC
