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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

September 02, 2021

The entire team went out of their way to make sure to get me the car that I wanted! They were friendly, personable and knew the market. More

by jen310
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

INFINITI of Naperville responded

Jen310, thank you for your kind words and this wonderful review! We hope you are enjoying your new INFINITI!

September 01, 2021

Randy made the experience of buying a QX80 very easy. He was very polite through the whole process. Also the wife loves the new ride. More

by yassir7y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

INFINITI of Naperville responded

Yassir7y, we really appreciate your feedback! Randy has been with us for a long time and works very hard to make sure his clients are happy. I hope you are enjoying that beautiful QX80!

Sep 09, 2021 -

yassir7y responded

Thank you Randy is great.

September 01, 2021

The people are great. No haggle, no hassle, never felt pressured. That’s what I would expect in a car buying experience and that’s what I got. More

by jedbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Broughton
Sep 04, 2021 -

INFINITI of Naperville responded

Jedbaugh, we really appreciate your feedback!

August 31, 2021

I really enjoyed working with Mark. Mark was very friendly and knowledgeable. I would definitely recommend him to my friends and family members or anyone in the market for a new car. More

by Edith Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Sep 04, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2021

Joseph F.L. Wood was very attentive and answered all our questions In a polite and professional manner I recommend anybody going to talk with Joey👌👍🙌👏👏 More

by Aaron wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph F.L. Wood
Sep 04, 2021 -

INFINITI of Naperville responded

Hi Aaron Wells, thank you so much for your positive comments about Joseph F.L. Wood. He truly cares about helping his clients!

August 28, 2021

Very good service mark was very helpful I definitely go Very good service mark was very helpful I definitely go back to infinity of Naperville for my next purchase More

by Tbarylowicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Sep 02, 2021 -

INFINITI of Naperville responded

Tbarylowicz, thank you for your kind review; we are happy to pass along your comments to Mark R and the team here at Infiniti Of Naperville!

August 26, 2021

Randy is a great asset to Infiniti of Naperville. From start to finish, he was attentive to our needs and desires for this car purchase. More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

INFINITI of Naperville responded

We appreciate your positive review about Randy, and are so happy to hear you had a great experience with us!

August 25, 2021

I had to wait for the finance dept for a bit, but otherwise very happy with my experience. They even allowed my dog to go on the test drive. More

by Spaminator68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Sep 02, 2021 -

INFINITI of Naperville responded

Hello Spaminator68, we appreciate you taking the time to leave us this feedback.

August 25, 2021

Excellent service experience…my QX 50 was serviced well…Friendly/professional advice More

by HelenLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Hicks
Aug 25, 2021 -

HelenLewis responded

Great service as always

August 25, 2021

I purchased my used Infiniti at a Honda dealer and, unfortunately, the salesman was not able to tell me anything about the features because he was not familiar with an Infiniti. I called Infiniti of N More

by Alina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Sep 01, 2021 -

INFINITI of Naperville responded

Alina, we're happy you found our Adam to be so supportive during your experience here at Infiniti Of Naperville.

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