Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,496 reviews
September 29, 2021
Mark made everything very smooth for my transition into a new lease. He was very courteous and professional, would definitely work with him again! new lease. He was very courteous and professional, would definitely work with him again! More
by George
Employees Worked With
Mark Roncone
September 29, 2021
Kaitlyn was extremely helpful and kind! Love how clean the dealership and vehicles are kept the dealership and vehicles are kept More
by erin_bosman
September 28, 2021
This is the second Infiniti I leased with Randy! He is very knowledgable, and a pleasure to work with. I'm looking forward to working with him again when this lease is up! very knowledgable, and a pleasure to work with. I'm looking forward to working with him again when this lease is up! More
by carguy
Employees Worked With
September 28, 2021
Sales process with NO detail and NO sincerity. Information we found out AFTER buying would mean we would negotiate from a lower number. Once signed for the garage wanted nothing furthe sincerity. Information we found out AFTER buying would mean we would negotiate from a lower number. Once signed for the garage wanted nothing further to do with us or the car. Total lack of sincerity More
by ian.d.hole101
September 24, 2021
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Infiniti of Naperville More
by Slim
Employees Worked With
Joseph F.L. Wood
September 23, 2021
To say that Kaitlyn was fantastic is an understatement. She provided timely responses, transparent pricing and accommodated several special requests throughout the process. Anybody looking for an Infinit She provided timely responses, transparent pricing and accommodated several special requests throughout the process. Anybody looking for an Infiniti in the Chicagoland area (or elsewhere, as I was) should call Kaitlyn first. Thank you for making the deal seamless! More
by Senna123
September 23, 2021
Were helpful about the various options on models and reviewing them with us. Kept the appointment moving and respected our time. reviewing them with us. Kept the appointment moving and respected our time. More
by steve.b
Employees Worked With
September 21, 2021
Mark was very patient with us and worked with us. We knew which model we wanted and he showed us a few. Knowledgeable with the product. Would recommend. which model we wanted and he showed us a few. Knowledgeable with the product. Would recommend. More
by Mrwrm1237
September 18, 2021
Salesman very knowledgeable about vehicle, answering all questions. Would highly recommend this dealership. I had a great experience with no pressure. questions. Would highly recommend this dealership. I had a great experience with no pressure. More
by Bobmancias.rm
Employees Worked With
September 17, 2021
As it has been for 16 years for me, excellent service. Always get a good deal. Always get a good deal. More
by GSuacillo
