INFINITI of Naperville

Conner our sales person and the managers were friendly and easy to work with. I Would highly recommend coming here. and easy to work with. I Would highly recommend coming here. More

Great vehicle selection, helpful sales people, easy to work with financing, and a terrific service team. work with financing, and a terrific service team. More

Although I didn’t purchase a vehicle here, I would recommend the dealership, and especially the salesman (Connor Progar) that tried to locate a specific vehicle for me. He was professional, friendly, recommend the dealership, and especially the salesman (Connor Progar) that tried to locate a specific vehicle for me. He was professional, friendly, and went out of his way to help in my car search. Ask for Connor when your there. More

Mr Voice was great,He did a great job walking me through the whole process. I highly recommend Naperville Infinite the whole process. I highly recommend Naperville Infinite More

Although we did not end up purchasing the car, the test drive with Conner was outstanding! He was informative, outgoing, and respectful. No pressure to purchase and they understood I was not ready to buy y drive with Conner was outstanding! He was informative, outgoing, and respectful. No pressure to purchase and they understood I was not ready to buy yet! More

Last minute New Year's Eve car shopping. We not only received excellent service, but an amazing deal!!! Thank you for your patience and service. We not only received excellent service, but an amazing deal!!! Thank you for your patience and service. More

Great shopping car experience, incredible and excellent service quality!! Staff are so friendly and nice, do not hesitate to contact them if you need help, they definitely will impress you!! service quality!! Staff are so friendly and nice, do not hesitate to contact them if you need help, they definitely will impress you!! More

The administration went to good lengths. They worked to resolve my buxget restrictions to enable our mission. One question: Has this vehicle been served with the requsite KIA immobilizer? They worked to resolve my buxget restrictions to enable our mission. One question: Has this vehicle been served with the requsite KIA immobilizer? More

I am a 90 year old woman who just purchased my third Infinity. I have had good service from my cars. I contacted Randy Chin early February, but didn’t come in to test drive until several weeks later. V. Infinity. I have had good service from my cars. I contacted Randy Chin early February, but didn’t come in to test drive until several weeks later. V. The reason being the terrible weather. Randy didn’t continually phone me , but occasionally emailed. He never got real pushy, and was always very polite. Several days after I picked up my car I called Randy about a problem which he quickly resolved. My old Inifinity was being shipped to my grand daughter in CO. Randy and Dale made sure that this was taken care of. I enjoyed working with Randy, and that he had the patience to work with me. Top notch man! More

I originally took my vehicle to Infiniti of Orland Park and, after they informed me that they couldn’t really figure out what was going on with my convertible top, so I called Infiniti of Naperville. The s and, after they informed me that they couldn’t really figure out what was going on with my convertible top, so I called Infiniti of Naperville. The service advisor assured me that one of his master technicians would “surely” be able to diagnose my vehicle. Well… I took it in and they informed me that they would need another 3 hours of labor to see if they could diagnose it (with no guarantee that this would be sufficient enough time) but would be charged another $700 just to diagnose on top of the $211 they were already going to charge me. They charged me $211 to tell me that they couldn’t figure it out either. lol… At least Orland Park Infiniti had the decency to say we can’t do it and didn’t charge me a diagnostic fee at all. After all, they didn’t tell me anything. I’m not annoyed with their inability to diagnose, as it’s obviously a hard component to work on, I’m annoyed at at a business model that looks to charge regardless of whether or not an actual service was provided. More