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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
March 26, 2022
Prompt and courteous service and Randy stayed in touch with me for 6 months while we were searching - always letting me know when new vehicles arrived that met our specifications. with me for 6 months while we were searching - always letting me know when new vehicles arrived that met our specifications. More
by Flatplane_crank
March 26, 2022
Heidi is the best to work with! Ask for her the next time you’re hunting for a car! She’s fast, efficient, loves purple and was a genuine joy to work with! Ask for her the next time you’re hunting for a car! She’s fast, efficient, loves purple and was a genuine joy to work with! More
by deeharsh2
March 25, 2022
Randy and Joe both helped me to Buy-Out the lease. They were helpful, responsive, and had my best interest in mind. My experience was pleasant. They were helpful, responsive, and had my best interest in mind. My experience was pleasant. More
by Greg Zorovich
March 22, 2022
Mark R. is a great and wonderful person to work with and Infiniti of Naperville made the experience very pleasant. Third purchase from there and again a 5-s is a great and wonderful person to work with and Infiniti of Naperville made the experience very pleasant. Third purchase from there and again a 5-star experience. More
by Bill1
Employees Worked With
Mark Roncone
March 17, 2022
We had a great experience at this dealer. Salesman Mark Roncone is very knowledgeable of his product and professional. We did not feel rushed to make our decision, and Mark made sure we wer Salesman Mark Roncone is very knowledgeable of his product and professional. We did not feel rushed to make our decision, and Mark made sure we were comfortable all the details. More
by Gailkijowski
Employees Worked With
Mark Roncone
March 16, 2022
Very Professional, extremely accommodating, and over all a pleasure to work with. This was my first time working with them but it wont be my last. a pleasure to work with. This was my first time working with them but it wont be my last. More
by derrick53
March 15, 2022
Very pleased. Heidi Guttman was our sales person… Absolutely Fantastic…. Very detailed, knowledgeable, customer service. Heidi Guttman was our sales person… Absolutely Fantastic…. Very detailed, knowledgeable, customer service. More
by irliving
Employees Worked With
Garret/ Finance, Heidi Guttman
March 12, 2022
The dealership was great. This was our third car from Infiniti of Naperville and I am certain that it won't be our last. Our sales person Adam Murczek is always very knowled This was our third car from Infiniti of Naperville and I am certain that it won't be our last. Our sales person Adam Murczek is always very knowledgeable about the vehicle and about the changes from one year to the next. More
by bbdruhan
Employees Worked With
Adam Murczek
March 12, 2022
I called, made appointment Had to wait an hour to give them my money Ridiculous them my money Ridiculous More
by rodchristmon
March 11, 2022
We found the car on line then Kaitlyn Kessler contacted us by Email, we set up an appointment to see the car. She was very helpful and pleasant to work with. She answered our questions and did not pressure us by Email, we set up an appointment to see the car. She was very helpful and pleasant to work with. She answered our questions and did not pressure us. Which was the big thing for us! She spent a good deal with us and did not try to hurry us as we tried out all the things on the car. Seats, radio, windows , doors,etc... . Also Joe Limjuco in finance was very helpful and pleasant to work with. In all the experience was great and I would recommend this dealership. Thank you for the great job well done. Roland and Phyllis More
by snyderii
