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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
May 01, 2022
Randy was very helpful and knew the product very well. We had it narrowed down to a few different cars but ended up with something else. No complaints at all. We had it narrowed down to a few different cars but ended up with something else. No complaints at all. More
by hburkhart6
Employees Worked With
May 01, 2022
Great service & sales presentation. Cordial & Professional demeanor by sales & admin staff. Excellent follow up after initial visit and obtaining car. Cordial & Professional demeanor by sales & admin staff. Excellent follow up after initial visit and obtaining car. More
by lmandel213
April 28, 2022
Both Mark and Joseph operate at a very professional and proficient level of service to get you in the car of your dreams! Great job fellas.. proficient level of service to get you in the car of your dreams! Great job fellas.. More
by Donyal Thomas
April 27, 2022
I had the opportunity to work with Mark Rancone after a lengthy search for a vehicle at several other dealerships in the area. I appreciated his relaxed approach and he genuinely seemed interested in mak lengthy search for a vehicle at several other dealerships in the area. I appreciated his relaxed approach and he genuinely seemed interested in making sure that the Infiniti QX50 I purchased was the right car for me. He was thorough in regards to explaining features as I was new to owning an Infiniti. At the end of the day, he followed through on what he said he was going to do for us and I would definitely recommend him. Karin More
by kharbin96
Employees Worked With
Mark Roncone
April 27, 2022
Overall great experience; I worked with Heidi and she was wonderful. There were a few things I would've liked to be more involved in on the financing front and as far as negotiation, but ultimately I am happ wonderful. There were a few things I would've liked to be more involved in on the financing front and as far as negotiation, but ultimately I am happy with my decision to buy from this dealership. More
by DDHGAT
Employees Worked With
Heidi Guttman
April 25, 2022
Immediately, my impression of Adam Murczek was, he is a no nonsense guy. He was straight forward which allowed the situation and transaction to move rather quickly and smooth. I am pleasantly pleased. no nonsense guy. He was straight forward which allowed the situation and transaction to move rather quickly and smooth. I am pleasantly pleased. More
by Jean Brown
Employees Worked With
Adam Murczek
April 24, 2022
I have to write 15 words for this review. They were great thanks for everything. They were great thanks for everything. More
by rabbibert
April 22, 2022
Good people great place to do business they're efficient this is my third vehicle with them always a good experience and a great deal this is my third vehicle with them always a good experience and a great deal More
by daddyo10
April 22, 2022
I worked with Heidi Guttman who was very patient with me and very accommodating, never making me feel pressured or rushed. It was a busy Saturday at the dealership so it took a little while for me to get in and very accommodating, never making me feel pressured or rushed. It was a busy Saturday at the dealership so it took a little while for me to get into the finance office but Heidi kept checking on me and engaging me in conversation to help pass the time. She was kind enough to also take a picture of me with my car which Heidi had placed a big red bow on, nice touch Heidi! She was even kind enough to reach out to me days after my purchase to make sure everything was going ok. I’m sure most people would expect that kind of service when a new car is being sold but I was buying the least expensive vehicle on the lot. The dealership was very nice and the staff were all very friendly. I would definitely recommend speaking Heidi if you are in the market for a car. Thank you Heidi. More
by Straight2u
