INFINITI of Naperville

Overall, every experience I have had at the dealership has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiti has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiting for my car, getting on the internet to do my work email is just another bonus. Everyone who works at Infiniti of Lisle has the customer in mind. More

This is the 4th new Infiniti that I have purchased from this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales a this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales and servive personnel. and their Manager. Everyone there has always strived to satisfy the customer and deliver excellent customer service. Today I had scheduled servive done on the M35x, and Doug Cameron once again went out of his way to provide us a pleasant and great service experience. More

I have given that above mentioned rating because I love the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. Th the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. They are willing to go the extra mile and explain what type of service will be performed and let you make the decision. They are willing to make that extra call and advise you that this is what we did so far, we have these parts on order and should have them hear tomorrow and by any chance is there anything else that you might have remembered that needed to be serviced that you might have forgotten to tell me. More

The staff at Infiniti of Lisle was a great help when I came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 F came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 FX 45. The driver's seat was broken and in terrible condition. Mr.Corey Robinson replaced the driver's seat cushion and replaced the welt molding with no additional charge. His help was greatly appreciated. The individuals that work at the Lisle Infiniti dealership are very professional and I will continue comming to this location for the rest of my life. Thank you for all your help! More

By far the best experience purchasing a car! Everyone was friendly and accomodating. Sales person wasn't aggresive or pushy. Entire experience was relaxed and enjoyable. I would definitely recommend anyone l friendly and accomodating. Sales person wasn't aggresive or pushy. Entire experience was relaxed and enjoyable. I would definitely recommend anyone looking for an infiniti to this dealer. A+ sales and service. More

Christian has demonstrated the reason why I continue to come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and colleagues. I would hope that in the future the porters deliver a clean car after service. The only concern I have is that they do not clean up after the mechanics. Even though the exterior is clean the interior has been very dirty with finger print and foot print marks in the areas worked on. Other than that, Christian and Jayson are fantastic. More

I am very pleased with my purchase from this dealership. They were able to beat any dealer quote I received. There were no games, and I was able to be in and out with my purchase. Micah was very helpful in They were able to beat any dealer quote I received. There were no games, and I was able to be in and out with my purchase. Micah was very helpful in answering all my questions and concerns. He also followed up with me during my first snow storm, and to make sure my transition with the new car was going smooth. I would recommend anyone looking to purchase an Infiniti to buy from this establishment. The people here treat you like family. More

Was in town from St. Louis to visit and had a flat tire on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it wa on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it was busy. I explained the situation and Corey and his team assured me they had a tire that was comprable to what was already on my car and they could get it done quickly. On a Saturday morning, without and appointment, they had my car ready to go in 45 minutes. But the true service came after that. I have a tire warranty for my car that I purchased when it was new. They gave me all the information I would need in order to fulfill the requirements to get reimbursed. It was clear that have had to deal with the situation before because they gave me all the required information as well as the actual tire back since they knew that would be required for reimbursement. After a flat tire out of town on a Friday night, I was unsure what my options were. Corey and his team at Infiniti of Lisle made the situation the best it could be and additionally, gave me the best chance of getting reimbursed for the damage. More

The salesman claimed that he is the business of selling cars. One of the reviews listed on dealerrater.com for him claims that the deal was closed almost by phone. In my case, I asked for the so called "un cars. One of the reviews listed on dealerrater.com for him claims that the deal was closed almost by phone. In my case, I asked for the so called "under invoice" price that he was talking about. Well, his majesty WANTS ME IN THE SHOWROOM. I told him that I know the product, test drove it already and that I want to score the best/lowest price possible on the market. In order to do that I needed a quote for the specifications noted in my email in order to compare it with other quotes from other dealerships. Well, I never got that answer. So, in consequence I will purchase my car from another dealership. This delership is DEAD to me. I take offense when people DO NOT RESPECT my time and when they like to play games, hagle etc. I am just a well informed consumer that wanted to do the best decision for me, not for the dealership or this particular salesman. I was totally ignored after few emails, when they realized what kind of customer I am. VEry dissapointed with this experience. More

We have an older QX4 and every time we have service done, Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down the road. I would highly recommend Infinity of Lisle, not only for the automobiles themselves, but for the great service you get when your car needs servicing. More