INFINITI of Naperville

Consistently friendly, professional service...the best. I have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping me find the vehicle of my choice. Your dealership deserves a ton of praise. More

I recently bought a used G35X from Tony Saldana. I could not be more pleased with my experience. He treated me as if I was the most importanat person in the world while I was in the dealership. Ho has als not be more pleased with my experience. He treated me as if I was the most importanat person in the world while I was in the dealership. Ho has also offered to pick up my car if I ever need service. I thought that was just going above and beyond the call of duty. I have already recommended this dealership, and my salesman, Tony, and will continue to do so. More

Great dealership to buy from. Steve Johnson was Very Great dealership to buy from. Steve Johnson was Very Knowledegable and very friendly. No hard pressure sales. Gave us a great price and made the tr Great dealership to buy from. Steve Johnson was Very Knowledegable and very friendly. No hard pressure sales. Gave us a great price and made the transaction very easy and smooth. No B.S like most dealerships that you go into where they jump on you and try to jam a car down your throat. I also bought the maintenace package since I could see there Customer service is second to none. Love my new QX56 and look forward to many enjoyable miles driving it! More

My interaction with the Dealership began with my on-line inquiry for a test drive. There was thorough follow-up via email and my husband and I eventually came in for a test drive. I loved the car and we be inquiry for a test drive. There was thorough follow-up via email and my husband and I eventually came in for a test drive. I loved the car and we began the process of purchasing the car. My salesman, Steve Cardenas was extremely helpful and personable. He explained things very clearly and was patient as we went back and forth on the price and obtaining the FX35 in the color I wanted. I've owned the car for about 2 months now and he has checked in a couple of times to make sure everything is okay with the car. I would definitely recommend this dealership and Steve to anyone. More

I want to thank Infiniti of Lisle for providing services to me for the past ten years. I just purchased my fourth Infiniti car from sales professional Edie Hebert. I contacted Edie last Friday night and th to me for the past ten years. I just purchased my fourth Infiniti car from sales professional Edie Hebert. I contacted Edie last Friday night and the following morning I was in my new G35x. Edie selected my perfect car by knowing my expectations and financial range. I'm very impressed with the longevity of the staff and Edie Hebert at this dealership. More

I have a M35x and every time I come to the dealership Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service is always better here. He comfortably walks me through what needs to be done to my car to make it last for a long period of time. He calls me back when he says he will and my car is back in my hands in the time frame that he tells me. I have built a lot of trust with Mike and I will continue to come back and see him. More

The dealer service has been consistently awesome in no small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work is done right. If I buy a new Infiniti, I plan to end my negotiations here just for this reason. HIGHLY recommended! More

I have been working with Mike since 2004 I've owned 2 FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed me with service dates available,he has called me also.If they are service needs he follows up with me to confirm my needs and cost. More

This is a long overdue review. We love our car; more importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relo importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relocated back to Chicago from NYC and desperately needed a car. After doing our research, we found Infiniti of Lisle had the most selections. The gentleman we worked with is Bill. As an experienced consultant, Bill was very patient and willing to listen to our needs. He provided consultative advice by explaining the pricing variations and model differences that best suit our life style. In one word, you wouldn’t feel pressured at all here. When it comes to disagreement, Bill always graciously gave us time alone if he senses our hesitations. At the end, we went home happily with a 2007 Infiniti 35X. A small hiccup happened a few days later. We found the gas mileage is much lower than the advertised. In addition, the front bumper has a small dent. We called Bill. Bill took the car back for a checkup without hesitation. Everything turned out to be fine. Probably it the odometer was never reset for a long time. Unfortunately the small dent on the bumper wasn't fixed. Our final recommendation is that like every other purchase, you should always do the homework beforehand. Set your expectations right - especially you are buying a used car. That includes understanding your own finance situation, driving needs, comparables of the car you are looking to buy. More

This is a long overdue review. We love our car; more importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relo importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relocated back to Chicago from NYC and desperately needed a car. After doing our research, we found Infiniti of Lisle had the most selections. The gentleman we worked with is Bill. As an experienced consultant, Bill was very patient and willing to listen to our needs. He provided consultative advice by explaining the pricing variations and model differences that best suit our life style. In one word, you wouldn’t feel pressured at all here. When it comes to disagreement, Bill always graciously gave us time alone if he senses our hesitations. At the end, we went home happily with a 2007 Infiniti 35X. A small hiccup happened a few days later. We found the gas mileage is much lower than the advertised. In addition, the front bumper has a small dent. We called Bill. Bill took the car back for a checkup without hesitation. Everything turned out to be fine. Probably it the odometer was never reset for a long time. Unfortunately the small dent on the bumper wasn't fixed. Our final recommendation is that like every other purchase, you should always do the homework beforehand. Set your expectations right - especially you are buying a used car. That includes understanding your own finance situation, driving needs, comparables of the car you are looking to buy. More