INFINITI of Naperville

I want to thank Infiniti of Lisle for providing services to me for the past ten years. I just purchased my fourth Infiniti car from sales professional Edie Hebert. I contacted Edie last Friday night and th to me for the past ten years. I just purchased my fourth Infiniti car from sales professional Edie Hebert. I contacted Edie last Friday night and the following morning I was in my new G35x. Edie selected my perfect car by knowing my expectations and financial range. I'm very impressed with the longevity of the staff and Edie Hebert at this dealership. More

I have a M35x and every time I come to the dealership Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service is always better here. He comfortably walks me through what needs to be done to my car to make it last for a long period of time. He calls me back when he says he will and my car is back in my hands in the time frame that he tells me. I have built a lot of trust with Mike and I will continue to come back and see him. More

The dealer service has been consistently awesome in no small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work is done right. If I buy a new Infiniti, I plan to end my negotiations here just for this reason. HIGHLY recommended! More

I have been working with Mike since 2004 I've owned 2 FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed me with service dates available,he has called me also.If they are service needs he follows up with me to confirm my needs and cost. More

This is a long overdue review. We love our car; more importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relo importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relocated back to Chicago from NYC and desperately needed a car. After doing our research, we found Infiniti of Lisle had the most selections. The gentleman we worked with is Bill. As an experienced consultant, Bill was very patient and willing to listen to our needs. He provided consultative advice by explaining the pricing variations and model differences that best suit our life style. In one word, you wouldn’t feel pressured at all here. When it comes to disagreement, Bill always graciously gave us time alone if he senses our hesitations. At the end, we went home happily with a 2007 Infiniti 35X. A small hiccup happened a few days later. We found the gas mileage is much lower than the advertised. In addition, the front bumper has a small dent. We called Bill. Bill took the car back for a checkup without hesitation. Everything turned out to be fine. Probably it the odometer was never reset for a long time. Unfortunately the small dent on the bumper wasn't fixed. Our final recommendation is that like every other purchase, you should always do the homework beforehand. Set your expectations right - especially you are buying a used car. That includes understanding your own finance situation, driving needs, comparables of the car you are looking to buy. More

This is a long overdue review. We love our car; more importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relo importantly, we will go back to Bill for our next Infiniti if we still live in the area. Our overall experiences are very positive. We just relocated back to Chicago from NYC and desperately needed a car. After doing our research, we found Infiniti of Lisle had the most selections. The gentleman we worked with is Bill. As an experienced consultant, Bill was very patient and willing to listen to our needs. He provided consultative advice by explaining the pricing variations and model differences that best suit our life style. In one word, you wouldn’t feel pressured at all here. When it comes to disagreement, Bill always graciously gave us time alone if he senses our hesitations. At the end, we went home happily with a 2007 Infiniti 35X. A small hiccup happened a few days later. We found the gas mileage is much lower than the advertised. In addition, the front bumper has a small dent. We called Bill. Bill took the car back for a checkup without hesitation. Everything turned out to be fine. Probably it the odometer was never reset for a long time. Unfortunately the small dent on the bumper wasn't fixed. Our final recommendation is that like every other purchase, you should always do the homework beforehand. Set your expectations right - especially you are buying a used car. That includes understanding your own finance situation, driving needs, comparables of the car you are looking to buy. More

My husband and I are exteremly happy with our service representative, Drew Panegessar, this is the reason we drive all the way from Roselle to Lisle to have our car serviced. Drew is always very polite, representative, Drew Panegessar, this is the reason we drive all the way from Roselle to Lisle to have our car serviced. Drew is always very polite, provides great knowledge about service for our vehicle, and we won't take our car to be serviced any where else. More

I have been an customer at the infiniti of lisle for at least four years. My experiences there so far have always been very pleasant, but ever since I have met Mike Harlow in the service department, taking least four years. My experiences there so far have always been very pleasant, but ever since I have met Mike Harlow in the service department, taking the car in for scheduled maintennance has become something I look forward to. Mike has a very positive attitude and demonstrates utmost respect for my time and convenience. Most of the people I have dealt with at the Infiniti of Lisle, especially Mike harlow have been extremely accomodating. He is the perfect person to go to when you need to "get something done". More

Steven and his boss Peter did a great job of getting my business. I traded in my BMW which I loved for a newer year model Infiniti, which I now love. No complaints on the car or the dealer ship. The cour business. I traded in my BMW which I loved for a newer year model Infiniti, which I now love. No complaints on the car or the dealer ship. The courtesy car washes are a really nice perk. I would buy another car from this dealership. More

We recently purchased our second Infiniti from Infiniti Of Lisle, after their Internet Department notified us of a great price on a 2010 M35x with the exact features and color we wanted. Steve Johnson, our Of Lisle, after their Internet Department notified us of a great price on a 2010 M35x with the exact features and color we wanted. Steve Johnson, our sales consultant, is a pleasure to deal with: friendly, professional, and thorough. He has been attentive to all of our needs and questions without any unpleasant high pressure. Assad, who delivered the car, made sure that we were able to become proficient with all of its considerable features. We have already been back to the dealership several times for the complementary car wash available with the "Infiniti Rewards" Loyalty Program. Each time, Steve has come over to chat and to assure that we are fully satisfied with the car. Overall, it has been a delightful experience. More