INFINITI of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Jeff was awesome. I contacted him on the phone and told him what type and color of truck I was looking for and he located the truck right away. When we went to pick the car up he had everything waiting fo him what type and color of truck I was looking for and he located the truck right away. When we went to pick the car up he had everything waiting for us. He made it simple and hassle free to purchase a car. Would definately purchase another car from this dealership. Assad explained all the features of the car in great detail. He made sure that we understood how everything worked. He informed us that we could call him at any time with any questions which was great. I have purchased cars before and have not understood how everything worked even at the time that it was time to trade them in. He did an awesome job. Great experience overall and would definately recommend this car dealership. More
Scott who sold me the car was not pushy he did not try to play with my trade or the price. I could not take the car that night I had to much stuff from work in the car & I did not want to put it into a new c play with my trade or the price. I could not take the car that night I had to much stuff from work in the car & I did not want to put it into a new car. Scott was kind enough to bring the car to my home & he & Assad Hamzeh took the time to explain all the options of my new car & did not make me feel dumb More
Scott Rehfeldt did an outstanding job throughout the entire car buying process. He's friendly, professional, thorough. He was extremely prompt in his follow up and did an overall Great job getting me th entire car buying process. He's friendly, professional, thorough. He was extremely prompt in his follow up and did an overall Great job getting me the vehicle i wanted at a price I was willing to pay. I recommend him to anyone interested in buying an Infiniti vehicle. Assad Ramzch handled the delivery/orientation of my new M37X. He was very professional and knowledgeable of all the new features on the car. he did a great job explaining them them and how to use them. he made sure all my questions were answered before letting me drive off. Overall, I had a great buying experience at Infiniti of Lisle and I'd recommend this dealer to anyone. More
I recently purchased my second new car from Infiniti of Lisle working with Steve Johnson. He is very patient, low pressure, knows his product line, and works with you to arrive at a very reasonable deal. Lisle working with Steve Johnson. He is very patient, low pressure, knows his product line, and works with you to arrive at a very reasonable deal. Steve Johnson makes sure that the details of the buying process go smoothly so that you can actually enjoy your new car. The dealership even has a knowledgeable post-sales support person (A. Hamzeh) who patiently shows you how to use all the great technology in your new Infiniti. In addition, I have been using this dealership's service department for ten years (and my old Infiniti was still running fine). The service department has been fair, honest, professional, and treat you like a valued customer; they also do a good job on the actual maintenance and repairs. I shopped around, but I came back to Infiniti of Lisle because of their superior sales, service, and product line. Some dealerships that I visited were very rude to a woman shopper. However, both Steve Johnson and Infiniti of Lisle’s management are committed to treating people with respect and using fair business practices. More
Being a credit challenged individual, I have found most car dealers are impolite and rude. This is not the case at Infinate of Lisle. They were very helpful and polite. They chose to work with me and I d car dealers are impolite and rude. This is not the case at Infinate of Lisle. They were very helpful and polite. They chose to work with me and I did buy my car from them. They were extremely knowledgeable and helpful. I was treated like a king. Even when I had a slight problem with the used car I bought, they fixed it at no charge and gave me a loaner for the time they had my car. I rate them a 12 out of 10. I recommend anyone buying a car, buy it fom them! More
Bill was a great resource and very knowledgable about the vehicles that we were interested in. Decided on the FX 35 and he took a lot of extra time highlighting the features and making sure that it was the vehicles that we were interested in. Decided on the FX 35 and he took a lot of extra time highlighting the features and making sure that it was the best purchase for us. He also followed up after the sale to make sure we were happy with the car and offered to help with any outstanding questions, etc. Very pleased with this service. More
Consistently friendly, professional service...the best. I have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping me find the vehicle of my choice. Your dealership deserves a ton of praise. More
I recently bought a used G35X from Tony Saldana. I could not be more pleased with my experience. He treated me as if I was the most importanat person in the world while I was in the dealership. Ho has als not be more pleased with my experience. He treated me as if I was the most importanat person in the world while I was in the dealership. Ho has also offered to pick up my car if I ever need service. I thought that was just going above and beyond the call of duty. I have already recommended this dealership, and my salesman, Tony, and will continue to do so. More
Great dealership to buy from. Steve Johnson was Very Great dealership to buy from. Steve Johnson was Very Knowledegable and very friendly. No hard pressure sales. Gave us a great price and made the tr Great dealership to buy from. Steve Johnson was Very Knowledegable and very friendly. No hard pressure sales. Gave us a great price and made the transaction very easy and smooth. No B.S like most dealerships that you go into where they jump on you and try to jam a car down your throat. I also bought the maintenace package since I could see there Customer service is second to none. Love my new QX56 and look forward to many enjoyable miles driving it! More
My interaction with the Dealership began with my on-line inquiry for a test drive. There was thorough follow-up via email and my husband and I eventually came in for a test drive. I loved the car and we be inquiry for a test drive. There was thorough follow-up via email and my husband and I eventually came in for a test drive. I loved the car and we began the process of purchasing the car. My salesman, Steve Cardenas was extremely helpful and personable. He explained things very clearly and was patient as we went back and forth on the price and obtaining the FX35 in the color I wanted. I've owned the car for about 2 months now and he has checked in a couple of times to make sure everything is okay with the car. I would definitely recommend this dealership and Steve to anyone. More