INFINITI of Naperville

The service representative was very friendly, efficient and explained things quite thoroughly. I can see his face but can't remember his name. Everything was done in a timely manner and at the cost that and explained things quite thoroughly. I can see his face but can't remember his name. Everything was done in a timely manner and at the cost that the service representative had estimated. This has been true of all of my visits to the service department. More

Received a free tire alignment and had a valet pick up - it was done quick and friendly. I also purchased my car last April - very thorough - so far I am happy w/ the service and the car and would recommen it was done quick and friendly. I also purchased my car last April - very thorough - so far I am happy w/ the service and the car and would recommend others to use Infinti of Lisle. I believe my sales person was Larry? - former Ad agency guy - helped me out a lot. More

Rich was able to answer all my questions and make the lease arrangement that worked with my budget. Have had the vehicle in for service only with no repairs or warranty issues. Car was always ready in lease arrangement that worked with my budget. Have had the vehicle in for service only with no repairs or warranty issues. Car was always ready in the time frame promised and there was no need to return for follow - up visits More

Mike (service department) is a great representative of the dealership. I always request him by name when my car is in for scheduled maintenance. I know I will be treated fairly and conscientiously. His the dealership. I always request him by name when my car is in for scheduled maintenance. I know I will be treated fairly and conscientiously. His ongoing involvement alone would make me buy my next car from Infiniti of Lisle. More

I had a great car buying experience at Infiniti of Lisle. This was my first Infiniti automobile and I had alot of questions. My salesperson was very helpful and did all he could to locate the particular ca This was my first Infiniti automobile and I had alot of questions. My salesperson was very helpful and did all he could to locate the particular car that I wanted. He did not try to pressure me to buy a car that I did not want. He was very patient. More

My experience with the dealership was wonderful! The entire team was really friendly and professional. This was my best experience buying a car. I will only buy from Infiniti of Lisle going forward. entire team was really friendly and professional. This was my best experience buying a car. I will only buy from Infiniti of Lisle going forward. I had visited the dealership 3 months prior and when I returned Steve remembered me and greeted me by name. I was really impressed with the overall level of customer service. More

I brought the car in for a check engine light, a 2002 Infiniti I35 with 78000 miles, I was not expecting a bill for $1964. with a recommendation of $1450. more. We had been bringing the car in for factor Infiniti I35 with 78000 miles, I was not expecting a bill for $1964. with a recommendation of $1450. more. We had been bringing the car in for factory service till the warranty ran out, but have been maintaining the recommended service schedule on our own. I didn't believe the price I was quoted for work that was an absolute necessity, plus the additional work that was needed. The service writer I worked with kept telling me he was sharpening his pencil to get me a better price. By him sharpening his pencil on a $2000. bill, he saved me about $50. For buying the car from here new and having it serviced here many times, that didn't seem like a very good deal. I was not even offered the coupon discount for service that is mailed out periodically during the year. Needless to say, he needs a new pencil sharpener,and I will have to find a new shop to service my Infiniti. More

I own my second G20, a car that has been outstanding for me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the service correct, their ability to work with my schedule also excellent. I have nothing but praise for this dealer. I'd like to think the price could be a bit lower; however, I've never had to return because something was not fixed right! Suzanne Watt Naperville,IL More

Mike Harlow in service is the best. Had my last two FX35's worked on their and the team at Infiniti of Lisle was great. I live in Naperville and work in OakBrook and Infiniti of Lisle is easy to get to FX35's worked on their and the team at Infiniti of Lisle was great. I live in Naperville and work in OakBrook and Infiniti of Lisle is easy to get to. Great sales and Service Treatment!!! Also love the free car washes. More

every encounter with infiniti of lisle has been a smooth, pleasant experience. I have purchased 3 cars from them in the past 5 years, have always felt as if i was getting a great deal, and have left happy an pleasant experience. I have purchased 3 cars from them in the past 5 years, have always felt as if i was getting a great deal, and have left happy and content. My service visits are always pleasant, as the dealership has my car picked up, provides me with a loaner vehicle, and return my car (always clean) when they are done. I then receive a phone call from Mike Harlow who explains to me what was done, if there were any problems, and how i can settle any bills over the phone or via mail. It couldn't get easier! More