INFINITI of Naperville

Mr. Johnson was very professional and helpful from the start and throughout the entire process of my purchase. He very calmly and patiently allows you to dictate the pace of your time together, which is start and throughout the entire process of my purchase. He very calmly and patiently allows you to dictate the pace of your time together, which is great in taking away any stress associated with purchasing a car. He was very willing to stay late to help sort out some last minute issues with the insurance and made sure everything was set before handing over the keys. Ryan did a great walk-through of the car and made sure I understood how everything worked, also staying past closing time to help have things set before the car was handed over to me. All around great experience with the dealership. They go beyond other Infiniti dealers to be transparent about their pre-owned cars. Most Infiniti dealerships in the city don't get their pre-owned cars certified but Lisle was the only place that provided all the info regarding the inspection process (which includes CPO inspection so you can easily pay the extra $$ to have take the car as a CPO vehicle), service/repair records, and both Carfax and Autocheck reports. More

Overall great experiance. Ray listed well to my needs and delivered to them. Most other dealers sales asked questions but sold what they wanted and not what I was looking for. The car delivery went very and delivered to them. Most other dealers sales asked questions but sold what they wanted and not what I was looking for. The car delivery went very well and I was impressed that they had dedicated delivery experts instead of sales showing you features on the car. Finance was quick and easy and I was on the road with my new call instead of sitting in a dealership all day. I got 5+ follow up calls from Ryan and Ray a few days after purchase just thanking me and asking if my wife or I had any questions, great touch and made me refer my mother to go look at a new car. More

wish the valet service covered 60187 and 60189 , my office is less than 5 miles away but is not in the zip code. I thoght th esalesman was very professional and courteous, I felt like a valued custo office is less than 5 miles away but is not in the zip code. I thoght th esalesman was very professional and courteous, I felt like a valued customer ,and was quite satisfied with the tradein value of my car and the sales price of the car I bought. I have already recommmedned this dealership and Ray , the salesman to a few people. More

I can not speak English very well, however, Nick has been kind to me a description of the car. After I bought the car, Nick has continued to Tech Support vehicles. kind to me a description of the car. After I bought the car, Nick has continued to Tech Support vehicles. More

I drove over 2 hours to purchase from this dealership because they were willing to work with me and get me to the price I wanted. Both the finance manager and sales manager were extremely friendly and because they were willing to work with me and get me to the price I wanted. Both the finance manager and sales manager were extremely friendly and willing to get me the best deal and the exact vehicle I wanted. I would strongly recommend this dealership. More

Bob went out of his way to help me and expedited me parts so I could make a trip I had planned. He was not obligated to help me but was very willing to go out of his way to provide exceptional service. so I could make a trip I had planned. He was not obligated to help me but was very willing to go out of his way to provide exceptional service. More

Bob Kozar was very friendly and was great to deal with. He wasnt very pushy like most used car salesmen and he seemed to love his job and wat he was doing. It is always a pleasure dealing with people like He wasnt very pushy like most used car salesmen and he seemed to love his job and wat he was doing. It is always a pleasure dealing with people like Bob, who have such a passion for what they do. More

I have had a great experience when I purchased both my FX I have had a great experience when I purchased both my FX 35 vehicles. Bill worked with me to get the deal where I felt comfortable with the payment I have had a great experience when I purchased both my FX 35 vehicles. Bill worked with me to get the deal where I felt comfortable with the payment. I have had great customer service with everyone that has helped me, service and any other area. It has been great for me. More

This is my second vehicle in the last 4yrs. I have only good things to say about this dealership. Rich was my salesman for both vehicles a 2008 QX56 , and a G37X in 2011. Rich is honest, knowledgeable and good things to say about this dealership. Rich was my salesman for both vehicles a 2008 QX56 , and a G37X in 2011. Rich is honest, knowledgeable and professional. For this purchase I wanted a sport exhaust system that was ordered and installed. Rich kept me up to speed about the delivery of the vehicle and the exhaust system. This led to a smoothe transaction with no surprises. Ryan patiently explained and programed the vehicle systems. Thanks Guys More

THIS IS MY 6TH PURCHASE WITH BOB KOZAR; HE'S AN EXCELLENT SALES REP. HE'S VERY ATTENTIVE TO WHAT I LOOK FOR IN A VEHICLE. HE'S GREAT WITH PRICING AND AVAILABILITY OF THE CARS IN STOCK. I AM VERY SATISFIED WI SALES REP. HE'S VERY ATTENTIVE TO WHAT I LOOK FOR IN A VEHICLE. HE'S GREAT WITH PRICING AND AVAILABILITY OF THE CARS IN STOCK. I AM VERY SATISFIED WITH MY VEHICLE; THIS IS A GREAT DEALERSHIP. More