INFINITI of Naperville

great experience and knowledge great salesman was impressed with the inventory of cars available and the service that was provided the cars were all well shown and impressed with the options offerred impressed with the inventory of cars available and the service that was provided the cars were all well shown and impressed with the options offerred by the dealership More

This is the second time I have leased a car from Jeff. Both times we did most of the deal over the phone/email. He is upfront and honest and doesn't play the dealer games like all the other dealers do. He Both times we did most of the deal over the phone/email. He is upfront and honest and doesn't play the dealer games like all the other dealers do. He is very aggressive with pricing. I have an Infiniti dealer 5 minutes from my house but I drive 45 minutes to deal with Jeff. More

Bob was great. Worked with me on finding appropriate new car. Got me a trade-in value that worked. Bob handled last minute changes right down to putting floor mats in the car while I was waiting for the fi car. Got me a trade-in value that worked. Bob handled last minute changes right down to putting floor mats in the car while I was waiting for the finance guy. How can you beat service like that. I had done most of my research up front and I think Bob understood that and adjusted to where I was in the process. More

Scott is by far the nicest and most fair car salesman that I have worked with. His balance of professionalism and personal connection with my fiancé and I made us feel very comfortable with the entire e that I have worked with. His balance of professionalism and personal connection with my fiancé and I made us feel very comfortable with the entire experience. He is fantastic! Ryan showed us all the bells and whistles of our new car when it was delivered to us. There are so many features that it could have been a very confusing experience, but he did a great job of keeping it simple. He had a lot of patience and answered all of our questions thoroughly. And, we even remembered all of his instructions after the fact! Success!! I would highly recommend working with this team and this dealership if you are in the market for an Infiniti. This is our 4th Infiniti overall and second one we bought from Infiniti of Lisle and we will continue going back to this store and Scott the next time we are in the market. More

Overall I had a very good buying exprerience at this dealership.(Thus far). I was somewhar disappointed that when replacing tires on their used Infinities- one I did buy- a sub-standard brand was used dealership.(Thus far). I was somewhar disappointed that when replacing tires on their used Infinities- one I did buy- a sub-standard brand was used on a luxury car. I know my tire beands and though this brand -Milestar claims to be a 40 yr old name this is the first time I have comew accross it. I am 69 yrs old. Tires are very important to a cars safety thus my concern with using a second tier brand. More

Mr. Johnson was very professional and helpful from the start and throughout the entire process of my purchase. He very calmly and patiently allows you to dictate the pace of your time together, which is start and throughout the entire process of my purchase. He very calmly and patiently allows you to dictate the pace of your time together, which is great in taking away any stress associated with purchasing a car. He was very willing to stay late to help sort out some last minute issues with the insurance and made sure everything was set before handing over the keys. Ryan did a great walk-through of the car and made sure I understood how everything worked, also staying past closing time to help have things set before the car was handed over to me. All around great experience with the dealership. They go beyond other Infiniti dealers to be transparent about their pre-owned cars. Most Infiniti dealerships in the city don't get their pre-owned cars certified but Lisle was the only place that provided all the info regarding the inspection process (which includes CPO inspection so you can easily pay the extra $$ to have take the car as a CPO vehicle), service/repair records, and both Carfax and Autocheck reports. More

Overall great experiance. Ray listed well to my needs and delivered to them. Most other dealers sales asked questions but sold what they wanted and not what I was looking for. The car delivery went very and delivered to them. Most other dealers sales asked questions but sold what they wanted and not what I was looking for. The car delivery went very well and I was impressed that they had dedicated delivery experts instead of sales showing you features on the car. Finance was quick and easy and I was on the road with my new call instead of sitting in a dealership all day. I got 5+ follow up calls from Ryan and Ray a few days after purchase just thanking me and asking if my wife or I had any questions, great touch and made me refer my mother to go look at a new car. More

wish the valet service covered 60187 and 60189 , my office is less than 5 miles away but is not in the zip code. I thoght th esalesman was very professional and courteous, I felt like a valued custo office is less than 5 miles away but is not in the zip code. I thoght th esalesman was very professional and courteous, I felt like a valued customer ,and was quite satisfied with the tradein value of my car and the sales price of the car I bought. I have already recommmedned this dealership and Ray , the salesman to a few people. More

I can not speak English very well, however, Nick has been kind to me a description of the car. After I bought the car, Nick has continued to Tech Support vehicles. kind to me a description of the car. After I bought the car, Nick has continued to Tech Support vehicles. More

I drove over 2 hours to purchase from this dealership because they were willing to work with me and get me to the price I wanted. Both the finance manager and sales manager were extremely friendly and because they were willing to work with me and get me to the price I wanted. Both the finance manager and sales manager were extremely friendly and willing to get me the best deal and the exact vehicle I wanted. I would strongly recommend this dealership. More