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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

August 18, 2022

Impeccable sales service from beginning to end. This dealership sets the standard for quality service. Could not be happier. Thanks again. More

by Mrjduran77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret , Mark Roncone
August 08, 2022

The interface with my salesman Randy was smooth. There was some misunderstanding and difficulties with the closing process, but these were quickly resolved by management of the store. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Aug 11, 2022 -

INFINITI of Naperville responded

Bob, we are glad that the team was able to provide you with a positive purchase experience.

Aug 11, 2022 -

Bob responded

No further comment

August 08, 2022

Adam Murczek was an pleasure to work with. He answered all my questions flawlessly, and addressed every concern I had with the used vehicle promptly. I put a lot of trust in him, since I flew More

by Josualohr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Aug 11, 2022 -

INFINITI of Naperville responded

Josualohr, we strive for 100% satisfaction, and it is great to see you had such a great experience with Adam M and the team here at Infiniti of Naperville.

August 03, 2022

They made the car buying process really easy and stress free! Mark from Sales is the best! More

by AmberHallock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco, Mark Roncone
Aug 05, 2022 -

INFINITI of Naperville responded

Amber hallock, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Naperville.

August 02, 2022

Came in to just browse and ended up buying an Infinity QX50. Excellent customer service! I would definitely recommend Infinity of Naperville. More

by LS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Aug 05, 2022 -

INFINITI of Naperville responded

Ls, we are very happy we could provide you with a positive purchase experience!

July 28, 2022

Me & my friend went to infinity of Naperville . We met Adam to discuss on used cars . We had a great experience exploring available cars and Adam did really great job of suggesting , guiding our pic More

by Venkata Siva Nagaraju Appala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Mark Roncone
Aug 01, 2022 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! -INFINITI of Naperville

July 27, 2022

Sales, service, and overall experience has always been nothing but excellent. Happy to come back again and again. More

by jcaradonna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Cameron
Aug 01, 2022 -

INFINITI of Naperville responded

Jcaradonna, we are so happy to read such a great review about the dealership, thank you! -INFINITI of Naperville

July 25, 2022

Great dealership to work with. Mark made it super easy and handled everything professionally and in a timely manner! More

by Noel Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Aug 01, 2022 -

INFINITI of Naperville responded

Noel Gonzalez, thank you for your kind review; we are happy to pass along your comments to Mark! -INFINITI of Naperville

July 21, 2022

Randy and Garret were fantastic to work with. Patient, we were able to find the right car for us. More

by Mowry2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

INFINITI of Naperville responded

Mowry2007, we're happy you found Randy and Garrett to be so supportive during your experience here at Infiniti Of Naperville.

July 20, 2022

Definitely had a great experience with my trade in process at Infiniti of Naperville, and a good deal on my Q50RS. Joey and Garrett provided excellent service and were able to address any questions I More

by Q50RS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret S. , Joseph F.L. Wood
Jul 31, 2022 -

INFINITI of Naperville responded

Q50rs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Naperville.

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