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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
August 31, 2022
Great experience and easy transaction all around. We love the new vehicle!! Highly recommend this dealership! We love the new vehicle!! Highly recommend this dealership! More
by amy.linduska
August 30, 2022
The dealership was great all of the staff was friendly my sales associate was Mark Roncone I told him I would be dropping by to complete the sale I had mentioned that I was somewhat pressed for time so he wa sales associate was Mark Roncone I told him I would be dropping by to complete the sale I had mentioned that I was somewhat pressed for time so he was expecting me.Mark jumped into action he was expecting me so as soon as I entered the dealership he jumped into action. He had the car right up front ready for my test drive the car looked brand new is was so clean. After the test drive I went into the finance office and finished everything up.I was a great car buying experience Top flight dealership and Associates. More
by bygjoe1
August 30, 2022
Very professional, fare pricing clean used cars , ask for Randy Chin in sales . Great over all customer service Randy Chin in sales . Great over all customer service More
by Kevin Spires
Employees Worked With
August 30, 2022
Randy was excellent making our new vehicle purchase a memorable experience! He was patient and understanding as we waded through the purchasing process. I have purchased many vehicles in the past and thi memorable experience! He was patient and understanding as we waded through the purchasing process. I have purchased many vehicles in the past and this was the smoothest purchase by far. His overall vehicle knowledge will earn our future business as well! More
by Russ & Kim
August 30, 2022
Second time buying a Car here. I like no pressure and willingness to work together. I like no pressure and willingness to work together. More
by Luna.amber
August 25, 2022
Brad was efficient and knowledgeable. We had a unique situation. We flew in from Utah to buy our car and Brad was completely accommodating and kept us updated, even sending pics of our cl We had a unique situation. We flew in from Utah to buy our car and Brad was completely accommodating and kept us updated, even sending pics of our clean car waiting for us to take her home. He walked us through every detail of the car and even recommended a delicious restaurant for dinner so we could celebrate. He has continued to check in and see how things are going and update us in the title arriving. More
by Wayne
Employees Worked With
Brad Broughton
August 25, 2022
Mark is number one in North America! His professionalism, passion and customer service is absolutely the best. His senior management deserves a ton of credit for running a perfect busine His professionalism, passion and customer service is absolutely the best. His senior management deserves a ton of credit for running a perfect business that executes 100%. Thank you, Kevin P More
by Naperville Infinity Best in North America
Employees Worked With
Other Employees :
Mark Roncone
August 24, 2022
We have worked exclusively with Adam for many years now & he continues to provide a high level of expertise and professionalism. He is honest, clear, transparent and very helpful. We never feel like he’s try he continues to provide a high level of expertise and professionalism. He is honest, clear, transparent and very helpful. We never feel like he’s trying to make a deal, but rather that he is in genuine partnership to find the best vehicle solution. It’s always great working with Adam and he will continue to be our go-to sales representative. More
by SWest
Employees Worked With
Adam Murczek
August 22, 2022
Very helpful and easy to work with. Brad was patient and gave very helpful advice. Brad was patient and gave very helpful advice. More
by jjnewburg77
August 19, 2022
I bought two cars from this dealership but I am reviewing the service department who I’ve been nothing but awesome to me I drive almost 55 miles out of my way from northern suburbs to Naperville because t the service department who I’ve been nothing but awesome to me I drive almost 55 miles out of my way from northern suburbs to Naperville because they get the service done right the first time. They listen, they are accommodating, and very helpful. My 2020 Q50 redsport had a cooling issue and they got me in right away and provided me a brand new loaner since this job may take a day or three to diagnose and fix it the right way. Doug is a true gentleman and works hard. He is great to work with. Their service department has always treated me well. Great job- thanks to Doug M. Elliott Hawthorn Woods Il More
by Mbelliott72
Employees Worked With
Doug Cameron
