INFINITI of Naperville

Bill Haines was very friendly and hepful. He made the buying experience pleasant instead of high pressure. He has offered to follow up to get an answer on a question I have about the headlights. Ryan's buying experience pleasant instead of high pressure. He has offered to follow up to get an answer on a question I have about the headlights. Ryan's training and demonstration has been extremely helpful and Ryan has been very nice to work with. More

I have been coming to Lisle Infiniti since 2009 when I purchased my G37xS from this dealership. For nearly four years, my wife and I have been bringing in our Infiniti vehicles to Lisle for service and h purchased my G37xS from this dealership. For nearly four years, my wife and I have been bringing in our Infiniti vehicles to Lisle for service and have only the greatest things to say about their service staff, particularly guys like Christian Lafferty, Doug Cameron, and Drew Panegasser. These guys go the extra mile, they are honest, up front about issues that do and do not need to be addressed on our vehicles. I cannot expect more from a service department than the type of professionalism we have received. We are lucky to be around a department like Lisle that is close to our home, we feel like we are at home when we visit this dealership. Truly, the service experience makes a huge difference in our perception of the ownership of any vehicle, and this dealership makes me want to keep buying the infiniti brand. Kudos to another job well done! More

I had a very good experience, The lot was a bit disorganized, but I was able to find the car I was looking for. Tom was very helpful through the whole process. He kept me informed on everything so disorganized, but I was able to find the car I was looking for. Tom was very helpful through the whole process. He kept me informed on everything so there were no surprises. A few days after I bought the car I realized it had no manual, I mentioned it to Tom and the next day he brought it to my house. Very good customer service, I'm bringing it in for service next week and I'm sure it will be a smooth process. Thanks Tom. More

Sales personnel was very professional and curteous. They where very informative and very concerned about my needs and financial budget. I also spoke with the sales manager Mr. James Mac, who was also a plea where very informative and very concerned about my needs and financial budget. I also spoke with the sales manager Mr. James Mac, who was also a pleasure to talk to. I have purchased many cars in my life time and never recieved such a pleasurable experience. I will refer this dealership to anyone in the market for the purchase of a new or used vehicle. More

Very helpful dealership, able to find the car with the amenities I was looking for at the price I wanted to pay. Renato made this all happen for me in a very short amount of time (which was very helpful)! amenities I was looking for at the price I wanted to pay. Renato made this all happen for me in a very short amount of time (which was very helpful)! More

Overall, an excellent experience working with Infiniti of Lisle/Naperville in the purchase of a 2013 JX35. The car arrived about month late, but not the fault of the dealer at all. They kept me updated con Lisle/Naperville in the purchase of a 2013 JX35. The car arrived about month late, but not the fault of the dealer at all. They kept me updated consistently so I knew exactly when the car was coming in. (In fact, it came in a week early and Steve let me know immediately). The purchase through Steve and the car review with Ryan went very smooth and informative on all options. They showed us all the options and was not pressured into any of them. Make sure you plan time for this as these cars are complex. Arrived at dealer at 5pm and left at 8pm, including a trade-in. More

Bill Haines was very helpful, enthusiastic and knowledgeable about my purchase of a G37x; I would not want to buy a car from anyone else. knowledgeable about my purchase of a G37x; I would not want to buy a car from anyone else. More

It took a couple of days to get the deal done along with some struggles getting a loan, but Steve was very helpful. With Steve's help, we were able to get the deal done. I am very satisfied with the servic some struggles getting a loan, but Steve was very helpful. With Steve's help, we were able to get the deal done. I am very satisfied with the service provided and am pleased with my car. More

Joe, is extremly easy to talk to. I purchased a used truck and he treated me as if I was buying the highest priced car on the lot.I did have some concerns and he addressed them all. I will be sure to lo truck and he treated me as if I was buying the highest priced car on the lot.I did have some concerns and he addressed them all. I will be sure to look no further when it is time to purchase our next car. More

Great car buying experience. Professional efficient staff. Bottom line pricing. Huge selection. Worth the trip to the dealer even if from out of state. Highly recommended to friends and family. staff. Bottom line pricing. Huge selection. Worth the trip to the dealer even if from out of state. Highly recommended to friends and family. More