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INFINITI of Naperville

Naperville, IL

4.9
3,478 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,478 reviews

October 13, 2012

I went to the dealership because i saw a good deal online and they were super friendly and nice to me. I went to get a used car and their service was excelent and made me feel great. They helped me in every More

by andremilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Oct 16, 2012 -

INFINITI of Naperville responded

Thank you for the perfect DealerRater review and thank you for deciding to purchase your first vehicle with Infiniti of Lisle-Naperville. Ray Wolski is one of our many highly experienced Sales Professionals and it is wonderful to hear that your time with him was excellent. We look forward to seeing you again at our new Naperville location opening next month! Happy and safe driving till then.

October 09, 2012

This was my 3rd car fron Infiniti of Lisle. The employee are all great, from Sale to Service. Always available to help. A loan car always available in case I need it. More

by edgardk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edie Hebert, Christian Lafferty
Oct 16, 2012 -

INFINITI of Naperville responded

Thank you for continuing to be a part of our Infiniti of Lisle-Naperville family for all these years. It is wonderful to hear that whether you have been working with our Sales Staff or Service Department you have always found your experiences exceptional. We look forward to your future visits when we move to Infiniti of Naperville next month. Thanks again and happy/safe driving!

October 05, 2012

My visit at Infiniti this weekend was great. Joe was very kind and patient with me and my husband. I called him before going to the dealer and he was able to give me an appointment the same day and spent qua More

by munoz-estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Oct 16, 2012 -

INFINITI of Naperville responded

It is great to hear that you were able to find exactly the kind of service you were looking for when working with Joe Peters/Infiniti of Lisle-Naperville. Please feel free to come visit us again at our new Naperville location (opening November 2012) if you have any future questions or vehicle needs. From the entire Infiniti of Lisle-Naperville staff we wish you happy and safe driving!

October 02, 2012

was a totally awesome experience at a car dealer that we have EVER had!! will be back when we need a new car! :)thank you ray & ryan More

by rene.c.wilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Oct 02, 2012 -

INFINITI of Naperville responded

Infiniti of Lisle-Naperville thanks you for the perfect DealerRater score you have given us and for letting us know that you have never had a better vehicle purchasing experience. We look forward to see you at our new location in Naperville (opening this November) and happy/safe driving in your Infiniti!

October 01, 2012

VERY FRIENDLY STAFF, TOM HAD EXPLAINED EVERYTHING THAT WE NEEDED TO KNOW. I WILL DEFINITLY GOING TO BUY NEXT CAR FOR MY DAUAGHTER FROM THIS DEALER. More

by HABHATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2012 -

INFINITI of Naperville responded

Thank you for letting us know at Infiniti of Lisle-Naperville that you found your visit to our showroom informative and enjoyable. We look forward to seeing you again soon when you are ready to make your vehicle purchase. Until then happy and safe driving!

October 01, 2012

My wife and I came in to look at the new Infinti JX35 where we were introduced to Sean Pelkey. He was very professional and was knowledgeable about the car. He found the car which was perfect for my wife More

by dalemorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey
Oct 02, 2012 -

INFINITI of Naperville responded

Thank you for choosing to purchase your new Infiniti JX35 from Infiniti of Lisle-Naperville and also thanks for the very thoughtful review. The staff here at our Du Page Dealership strives to make every car buying experience easy and knowledgeable and we are happy to hear we were able to accomplish our goals with you. Please contact us at anytime if you have any questions about the vehicle and also our Service Center is here to help you with any technical issues. Our entire staff wishes you Happy and Safe Driving till your next visit at our Naperville location, opening this November!

October 01, 2012

Both agents I worked with we're very patient and attentive. If it werent for the great salesmanship and customer service I would have chosen to purchase my car elsewhere. Thanks again for all your More

by tim.sattler.18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey
Oct 02, 2012 -

INFINITI of Naperville responded

Tim, It is wonderful to hear that because of the service you received from Sean Pelkey and Tom Welsh you decided to purchase an Infiniti from Infiniti of Lisle. Both salesmen and our Service Center will be moving with us to Infiniti of Naperville this November so if you have any future questions you will know where to find them. Our entire staff wishes you happy and safe driving in your new Infiniti!

October 01, 2012

I had a great experience when I visited Infiniti of Lisle. Tom Welsh was a great salesperson to deal with and he really knew his stuff. Even though I did not buy a car on my visit. Tom will be the firs More

by rflores144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2012 -

INFINITI of Naperville responded

Its is wonderful to hear that Tom Welsh was able to provide you with exceptional customer service during your visit to Infiniti of Lisle-Naperville. Our staff, Tom included, looks forward to seeing you when you are ready to make a vehicle purchase. Happy and safe driving till then!

October 01, 2012

After owning numerous Lexus and Toyota cars I decided to look at the Infiniti FX35. I had spoken to Sean Pelkey on the phone about the car in which he offered to bring it to my work for me to take a look at More

by jjgag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey
Oct 02, 2012 -

INFINITI of Naperville responded

Here at Infiniti of Lisle-Naperville we cannot thank you enough for your perfect DealerRater score. It is wonderful to hear that after years of Lexus and Toyota loyatly, Sean Pelkey was able to provide you with the kind of customer service that helped move you to Infiniti. Please enjoy driving your new FX35 and we look forward to see you for service at our new Naperville location opening in November!

September 29, 2012

EXHAUST SYSTEM WAS REPAIRED RATHER THAN REPLACED AT GREAT COST. I SAVED LOTS OF MONEY!! NICE JOB ON DASH REPLACEMENT (WARRANTY). LOOKS LIKE NEW. I SHOULD HAVE HAD IT DONE A LONG TIME AGO BUT I WAS AFRAID More

by tfkassner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cameron
Oct 02, 2012 -

INFINITI of Naperville responded

Thank you for the outstanding review of our Infiniti of Lisle-Naperville Service Center. We are very happy to hear that our Service Professionals were able to repair your vehicle well beyond your expectations and to leave you with a "just like new" Infiniti. Remember that this November our service department will be moving to Naperville so please visit us there for your future repair needs.

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