INFINITI of Naperville

I had researched the car and knew what I wanted. Steve was curteous and straightforward. He gave me a fair price on my trade in and was dedicated to getting me what I wanted. I appreciate the fact that I was curteous and straightforward. He gave me a fair price on my trade in and was dedicated to getting me what I wanted. I appreciate the fact that I did not feel like I was being "gamed". I highly recommend Steve if you are looking to purchase an Infinity. More

Sean was a great person for the dealership one of the main reasons I bought the car there. He even picked me up at my home and brought me to the dealership to get my car. Great experience would recommend main reasons I bought the car there. He even picked me up at my home and brought me to the dealership to get my car. Great experience would recommended them to friends in the market. More

I found the car i was looking for. Abe helped me buy it and Ryan told me how to use it. Other words are listed here. and Ryan told me how to use it. Other words are listed here. More

Everyone, from the receptionist,to the staff just walking by, to my salesman, Rich Ligeza, and Ryan Indelicato, who patiently explained the hi-tech options to me (and my daughter, who caught on alot faster), by, to my salesman, Rich Ligeza, and Ryan Indelicato, who patiently explained the hi-tech options to me (and my daughter, who caught on alot faster), were very professional, friendly, informative and warm without being pushy. I am thrilled with my sedan, even tho I literally 'downsized' from (another company's)SUV. I look forward to working with Infiniti of Naperville in their gorgeous new facility. An over 50 mom. More

My wife and I were in the market for a used, but not too used, crossover SUV. We had been to many dealerships prior and test drove many popular models. Nothing in our price range really seemed to fit the used, crossover SUV. We had been to many dealerships prior and test drove many popular models. Nothing in our price range really seemed to fit the bill and many of the dealers we dealt with started off friendly but then put annoying sales tactics into the mix including multiple phone calls on a daily basis asking for my business. We wound up test driving a 2WD Mazda CX7 at another dealer and were really happy with the way the vehicle handled but because we are in an area that can have dicey winters, we opted to look for an all wheel drive version of the CX7. Turns out there were not too many around for sale but we wound up finding a 2010 one at Infiniti-Lisle/Naperville that might be the ticket. I contacted Micah and he was extremely friendly and after confirming that the dealership still had the vehicle, we set up an appointment and worked with Ray Wolski on the test drive. Ray was incredibly friendly as well, and even helped get the dealership to come up in price on our trade-in to get the deal done. In the few days we've had the car, we've been very happy with it and the price we got it for. I think Micah and Ray understood exactly that we were focused buyers. There were no ridiculous sales tactics, it was simply a question of making sure we liked driving the CX7, answering many of our questions and then seeing where the numbers fell on price and trade in. Ray was a class act all the way and we would highly recommend this dealership for its friendly staff. Just a side note, the dealership is now located near Ogden and Jefferson in Naperville, not in Lisle off Route 53. We figured this out the old fashioned way when Google directed us to the Route 53 location. More

Spoke to two employees via phone prior to arriving. Waited 15 minutes after Robert, who was supposed to meet us, was announced as not available and Micah met us. In the meantime Mohammed greeted u Waited 15 minutes after Robert, who was supposed to meet us, was announced as not available and Micah met us. In the meantime Mohammed greeted us and was very professional and accommodating the entire time. Micah also met us at that time and was extremely professional as well. Joe managed the numbers with us. It was a less-than-transparent and rather confusing experience. This aspect has improvement needs. Randy delivered a great product and was very professional and personable. Note: the QX56 hood wasn't completely latched and it came loose on the way home on the highway. We pulled over and shut it without incident. More

exceptional service--absolutely satisfied with mmy experience. Both Ryan andRich went out of their way to make me feel comfortable and insure that all of my questions and concerns were answered. experience. Both Ryan andRich went out of their way to make me feel comfortable and insure that all of my questions and concerns were answered. More

The knowledge and professionalism of sales staff was second to none. Bill not only knew the product but went out of his way to make you feel like a friend . This buying experience was very pleasant an second to none. Bill not only knew the product but went out of his way to make you feel like a friend . This buying experience was very pleasant and I will return when it is time for a new car. More