INFINITI of Naperville

This is definitely a very professional dealership. Beautiful show room, friendly sales personnel, and fair dealings. They had a good stock of used cars, and the salesman was familiar with all the fea Beautiful show room, friendly sales personnel, and fair dealings. They had a good stock of used cars, and the salesman was familiar with all the features of each. The detailing of the used cars was excellent. It was very low pressure but we knew they were eager to have us as a customer. More

I went to look at a used infiniti FX35 and Sean was extremely helpful in assisting me with the purchase or the vehicle. He answered every question I had and never pressured me into the sale. Fantastic extremely helpful in assisting me with the purchase or the vehicle. He answered every question I had and never pressured me into the sale. Fantastic customer service, as even though we were there for a few hours it didn't seem like it. Also while my Fiance and I waited, Sean offered a car wash for my finace car, which was also an Infinti. I couldn't ask for better customer service and the Naperville Infiniti dealership now has two loyal customers who WILL be going back there to purchase future cars. Thank you for making a car purchase pleasurable. More

My husband and I traveled a long way to come to this dealership. Ray was terrific in helping us over the phone. When we first called, Edie was great also! Another dealer that was closer to us matched th dealership. Ray was terrific in helping us over the phone. When we first called, Edie was great also! Another dealer that was closer to us matched the price, however, Ray won our trust and our business. More

Bill was easy to work with and answered all my questions. He has been helpful and his followup has been great. However, I wish this dealership would understand that women are car buyers, too. When we wen He has been helpful and his followup has been great. However, I wish this dealership would understand that women are car buyers, too. When we went to sign the papers my husband,s name was on the top, thereby, placing the car in his name. After 4 hours of closing this deal we just wanted to go home and we left the names as is. My husband did not want to go to the Infinity dealership. I did and pushed for the car. To have it in his name upset us both. I was an international corporate trainer for a Fortune 50 company. I co-authored a customer service booklet that went out to over 14,000 employees. When I was working I would wait for attitudes of culture like this one. Case examples and exercises can be written based off of real life situations. Women continue to work and attain levles of success and want to purchase luxery cars. I hope this dealership will explore its approach and respect their presence on the selling room floor. More

Bob was very helpful in my purchase experience . I highly recommend this dealer and the new dealership is beautiful. I will recommend Bob Kozar to all their future car purchases. Grace recommend this dealer and the new dealership is beautiful. I will recommend Bob Kozar to all their future car purchases. Grace More

Hi Sean is one of the best fellas i can ever got a Hi Sean is one of the best fellas i can ever got a car from, He was so good and everything went fast and was just like he told me. i will be ba Hi Sean is one of the best fellas i can ever got a car from, He was so good and everything went fast and was just like he told me. i will be back soon buddy when i need to change my car. Great dealer More

Bob was very friendly and helpful. He was accommodating throughout the process and stayed well past closing making sure I was well taken care of. throughout the process and stayed well past closing making sure I was well taken care of. More

Bill was very professional and very welcoming. Great overall experience. Good price. Super service. Bill made the process easy. I have already recommended to my friends. overall experience. Good price. Super service. Bill made the process easy. I have already recommended to my friends. More

Thank you Infiniti of Naperville for delivering our JX35! Joe Peters was so patient with our purchase process. We visited the dealer 3 times to look at the car before we purchased; sent numerous emails and t Joe Peters was so patient with our purchase process. We visited the dealer 3 times to look at the car before we purchased; sent numerous emails and text messages with requests and inquiries. Not once did we feel any pressure or aggravation or impatience at our analysis of the vehicle. The service and maintenance plans are something to consider in your purchase. Thank you Ryan for educating us on all the bells and whistles and setting up the DVD for our 2 year old so we could have a moment to learn about our new car. Very pleased and looking forward to our newly formed relationship with Infiniti. More

Great Experience. Brand new showroom with lots of models to choice from. Sales Consultant was very helpful. Lastly, the finance department presented several options. I would definitely recommend Infiniti to choice from. Sales Consultant was very helpful. Lastly, the finance department presented several options. I would definitely recommend Infiniti of Lisle/Naperville. More