INFINITI of Naperville

I had a positive experience working with Randy and Dale. It ended up taking a few days to get the deal done, but that was more on my end for it taking that long. There was no pressure on their end and more It ended up taking a few days to get the deal done, but that was more on my end for it taking that long. There was no pressure on their end and more importantly no games. They gave me what they said they would for my trade in and there were no “surprise” fees when it came to financing. I would recommend Randy and Infinity of Naperville. More

I was greeted by Adam and we sat down and discussed what my needs were. My current car was lost to Hurricane Ian. I don’t have the insurance money yet so Adam was very patient. I am still working with him my needs were. My current car was lost to Hurricane Ian. I don’t have the insurance money yet so Adam was very patient. I am still working with him and hoping I will be able to do business with him soon! More

The associates at Infiniti of Naperville are top notch. The level of professionalism and customer service at this dealership is hard to beat. They treat you like family, and go out of their way to make sh The level of professionalism and customer service at this dealership is hard to beat. They treat you like family, and go out of their way to make sharing your experience is the best in class. More

Excellent customer service! Joe the finance manager was willing to work with us to get the best deal possible. Joe the finance manager was willing to work with us to get the best deal possible. More

I stopped into the dealership with tons of questions unsure of which version(Luxe, Essential, or Sensory)of the QX50 would be best for me. Adam was amazing explaining the features and instructing me how unsure of which version(Luxe, Essential, or Sensory)of the QX50 would be best for me. Adam was amazing explaining the features and instructing me how to navigate the features in my test drive. Hands down best dealership experience. Thank you! More

Kaitlyn and team did an excellent job of helping me with my trade and getting me into a new QX60 quickly and efficiently! my trade and getting me into a new QX60 quickly and efficiently! More

Many thanks to Kaitlyn and the Infiniti Naperville team. She was so knowledgeable, patient and helpful through the entire process. Could not be happier with the new QX60! Definitely recommend this dealer She was so knowledgeable, patient and helpful through the entire process. Could not be happier with the new QX60! Definitely recommend this dealership and asking for Kaitlyn as your sales representative. More

Great car-buying experience! Kaitlyn was so helpful and responsive. Would definitely purchase here again! Kaitlyn was so helpful and responsive. Would definitely purchase here again! More

We had such a wonderful experience at Infiniti of Naperville. After having a horrible experience at the Mazda dealership around the corner we were so nervous taking a chance on another dealership but Naperville. After having a horrible experience at the Mazda dealership around the corner we were so nervous taking a chance on another dealership but Kaitlyn was such a phenomenal saleswomen. She made the process so comfortable and seamless for us. She was very transparent and made the whole buying process so easy. I also have to praise Doug in the service department for his diligence and kindness. He was so helpful, professional, and all around great to work with. And finally, Joseph in the finance department was so kind and helped us make a great decision on a warranty for our new vehicle. He communicated every little detail and explained everything perfectly. I have to say the team at this location is phenomenal and we couldn’t be more happy with our new purchase. 10/10 recommended doing business here! More

Just bought a used Tesla Model Y while trading in a Toyota Tacoma lease early. They made the process smooth and seamless. Joe, Mark and team are top notch. This is my 3rd transaction with Infiniti of N Toyota Tacoma lease early. They made the process smooth and seamless. Joe, Mark and team are top notch. This is my 3rd transaction with Infiniti of Naperville and definitely won’t be my last! More