
INFINITI of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Finished strong. We went to this dealership to purchase a new QX80. We did have an initial hiccup but Steve Camp (executive manager) quickly jumped in and fixed any m We went to this dealership to purchase a new QX80. We did have an initial hiccup but Steve Camp (executive manager) quickly jumped in and fixed any mistakes made in the process. He was highly professional and was fully committed to our happiness from the beginning to the end. The story isn't in the mistakes that are made but in how the mistakes are rectified. Steve Camp is a true gentleman and this dealership will continue to see much success under his leadership. More
A truly wonderful and remarkable experience in leasing my 2014 Infiniti Q50. I have bought numerous cars in the past, but this was hands down the best buying experience ever. The staff is friendly and know 2014 Infiniti Q50. I have bought numerous cars in the past, but this was hands down the best buying experience ever. The staff is friendly and knowledgeable and the facilities are top notch. I would never go anywhere else to purchase or service a vehicle, but Infiniti of Naperville. They EXCEEDED MY EXPECTATIONS !!! More
Beautiful dealership and the staff is welcoming and friendly. There was zero pressure, very smooth and easy process of buying my car start to finish. friendly. There was zero pressure, very smooth and easy process of buying my car start to finish. More
I went to the Naperville Infinity dealership because they had the best deal going on in the entirety of Chicago. I got the car I wanted for a very good price. The service was outstanding and Steve Johnson, m had the best deal going on in the entirety of Chicago. I got the car I wanted for a very good price. The service was outstanding and Steve Johnson, my salesperson, treated me very well, answering my questions and addressing any concerns. Ryan Indelicato carefully explained all the in's and out's of my car very clearly and carefully. The finance manager, Ray Wolski helped me out financially to a degree I had never experienced before. I would recommend this dealership to anyone looking for a car. I give it a 100%. More
Joe and Ryan were great. I love my car and the time Joe spent with me to get the right one for my preference. Joe was willing to go the extra mile when I had issues. Good experience and I would return for spent with me to get the right one for my preference. Joe was willing to go the extra mile when I had issues. Good experience and I would return for future purchases. More
Though I didn't originally select this dealer for the quality of service, that changed the moment I first interacted with them online. Like many car buyers, I searched the car I wanted, then contacted t quality of service, that changed the moment I first interacted with them online. Like many car buyers, I searched the car I wanted, then contacted the (at the time unknown) dealer to arrange a test drive. I was pleasantly surprised by how responsive Infiniti of Naperville-Lisle was. They kep me apprised of the car's availability and even took additional pictures of the vehicle and sent them to me by email. The test drive was pleasant, and the sales process was easygoing and enjoyable. The few flaws with the vehicle were fixed within a week and I picked it up in Like New condition. I was extremely happy with Steven Johnson and Tony Saldana - they made my experience a great one, and I will probably return the next time I'm looking for a car. More
Sean Pelkey was awesome! very knowledgeable, very helpful, and yet, no pressure applied. He understood our situation, went the extra mile to get us exactly what we wanted. Great service! helpful, and yet, no pressure applied. He understood our situation, went the extra mile to get us exactly what we wanted. Great service! More
Bob provided us with a no haggle deal and matched a certificate price that we were able to get from another Infiniti dealer in the area from our online research. We wanted to stay local and they made certificate price that we were able to get from another Infiniti dealer in the area from our online research. We wanted to stay local and they made sure that happened. Ryan was EXTREMELY detailed in providing us with our tutorial of the new vehicle. The service department was able to turn the detailing around in a decent amount of time considering the weather conditions. Overall, we are extremely pleased not only with our purchase, but the professionalism and courtesy with which it happened. Thank you. More
Scott Rehfeldt was friendly, honest and knowledgeable. He targeted what I was looking for and was responsive to my concerns. After the sale the other members of the team were professional and helpful. T He targeted what I was looking for and was responsive to my concerns. After the sale the other members of the team were professional and helpful. The dealership itself is a very attractive facility and appears to be very well run. More