Back

INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Contact Dealership

1550 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,496 reviews

March 01, 2014

Finished strong. We went to this dealership to purchase a new QX80. We did have an initial hiccup but Steve Camp (executive manager) quickly jumped in and fixed any m More

by HeidiAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Camp
February 27, 2014

A truly wonderful and remarkable experience in leasing my 2014 Infiniti Q50. I have bought numerous cars in the past, but this was hands down the best buying experience ever. The staff is friendly and know More

by airjoel67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

INFINITI of Naperville responded

At Infiniti of Naperville-Lisle we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Ernie Alvarez was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until than the Infiniti of Naperville-Lisle staff wishes you happy/safe driving!

February 24, 2014

Best new car experience to date! The price was on the money as was the value for my trade in. I will definitely purchase a car from them again. More

by derudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville-Lisle. We are very happy to hear that purchasing a new Infiniti with Scott Rehfeldt was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this winter!

February 23, 2014

Beautiful dealership and the staff is welcoming and friendly. There was zero pressure, very smooth and easy process of buying my car start to finish. More

by B21bendix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan indelicato
Mar 03, 2014 -

INFINITI of Naperville responded

Thank you for the outstanding review of Infiniti of Naperville-Lisle, its staff and the new facility. We are very happy to hear that you found everything during your vehicle purchasing experience to be of your liking and that all of our employees that you dealt with exceeded your expectations. We look forward to seeing you again soon in service, but until then happy/safe driving this winter!

February 19, 2014

I went to the Naperville Infinity dealership because they had the best deal going on in the entirety of Chicago. I got the car I wanted for a very good price. The service was outstanding and Steve Johnson, m More

by infcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Mar 03, 2014 -

INFINITI of Naperville responded

Here at Infiniti of Naperville-Lisle we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Steve Johnson and of course your Infiniti purchase. We are very happy to hear that the service you received from Steve went way above your previous dealership experiences. Feel free to give us a call if you have any future question and happy/safe driving in your new Infiniti!

February 12, 2014

Joe and Ryan were great. I love my car and the time Joe spent with me to get the right one for my preference. Joe was willing to go the extra mile when I had issues. Good experience and I would return for More

by Jdahms2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your outstanding and sincere review, the perfect DealerRater score and of course your recent purchase. We are so happy to hear that Joe Peters was able to provide you with such excellent service. Also thank you for becoming a part of our dealership family, we look forward to seeing you again in the future and will always be around to answer any questions or issues. From the entire Infiniti of Naperville-Lisle staff, we wish you happy and safe driving in your new Infiniti!

February 11, 2014

Though I didn't originally select this dealer for the quality of service, that changed the moment I first interacted with them online. Like many car buyers, I searched the car I wanted, then contacted t More

by afczernicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle would like to thank you for your recent purchase and for the excellent review of our dealership. We are very happy to hear that your entire experience was professional and that Steve Johnson was able to make you feel relaxed during the buying process. Please feel free to recommend Infiniti of Naperville-Lisle to any of your family or friends and we look forward to seeing you again in the future. Happy and safe driving till then!

February 07, 2014

Sean Pelkey was awesome! very knowledgeable, very helpful, and yet, no pressure applied. He understood our situation, went the extra mile to get us exactly what we wanted. Great service! More

by oezzat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

February 07, 2014

Bob provided us with a no haggle deal and matched a certificate price that we were able to get from another Infiniti dealer in the area from our online research. We wanted to stay local and they made More

by tewcliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe L.
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Bob Kozar was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent winter!

February 06, 2014

Scott Rehfeldt was friendly, honest and knowledgeable. He targeted what I was looking for and was responsive to my concerns. After the sale the other members of the team were professional and helpful. T More

by JVasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Mar 03, 2014 -

INFINITI of Naperville responded

Thank you for your exceptional review of the Infiniti of Naperville-Lisle staff and facility. We truly appreciate your visit and your business. Please feel free to recommend our dealership to any of your family or friends. We wish you all the best this winter and look forward to seeing you again soon!

...
257
...