INFINITI of Naperville

Professional Service Excellent service center, professional staff. I have always been treated with respect, appreciation, and courtesy. The dealership goes out of its wa Excellent service center, professional staff. I have always been treated with respect, appreciation, and courtesy. The dealership goes out of its way to make a visit pleasant and everyone seems to be knowledgeable and accommodating. Salesman Steve Johnson is a great representative who has sold me two cars and the Infiniti product is the best!! More

Great experience Overall excellent experience working with Bill Haines and the Naperville Infiniti team. He understood what I wanted in a vehicle and met my needs. I w Overall excellent experience working with Bill Haines and the Naperville Infiniti team. He understood what I wanted in a vehicle and met my needs. I will be sure to visit this dealership when its time to upgrade or refer someone. Thanks. More

Good Experience It was my first time buying a car from a dealer and overall I thought the experience was pretty good. Bill was very easy to get along with, knowledgea It was my first time buying a car from a dealer and overall I thought the experience was pretty good. Bill was very easy to get along with, knowledgeable and honest. Bottom line, I am very satisfied with my experience at Infiniti of Naperville. More

Overall Good Experience When my husband, son and I first arrived at the dealership around 7pm, we got out of our car and walked over to look at a particular vehicle on the lo When my husband, son and I first arrived at the dealership around 7pm, we got out of our car and walked over to look at a particular vehicle on the lot. We were out there about 6-7 minutes before walking into the dealership. There was no receptionist at the desk at the time so we proceeded into the dealership and began looking at a vehicle we were interested in. We were looking at the vehicle for approximately 5-8 minutes and found it odd and unwelcoming that no one came over to us to greet us and ask if we needed any help. We could see employees at their desks, some of them with no one else in the office with them, but yet no one came over and greeted us. We finally had to ask someone who walked past us, still not greeting us, if we could get a salesperson. That person apologized and said he would get someone for us and went and got Bob Kozar. From that point on, we had a good experience with Bob. He was pleasant, informative, and stayed well past his time to leave to work with us on our potential vehicle purchase. We also worked with Joe Limjuco on the finances and had a great experience with him as well. In the end, we are pleased with our experience purchasing a used Infiniti QX56 and would recommend this dealership to family and friends. More

Friendly, helpful service This was by far the most enjoyable experience I had buying a car. Dale M. was fantastic. I must have test driven 4 or 5 cars to find the perfect one f This was by far the most enjoyable experience I had buying a car. Dale M. was fantastic. I must have test driven 4 or 5 cars to find the perfect one for me. Dale was patient and very useful in helping me come to a decision. He was very accommodating when it came to options. He found a car that was almost exactly what I wanted and was able to swap out the wheels for other ones that I wanted. Ryan I. showed me how everything in the car worked. He set up my phone to integrate to the car. After leaving the dealership, I was comfortable that I knew just about everything I needed to. He also gave me little tips and tricks about the car that weren't in the manual. All in all, it was a great experience and I never once felt pressured or that I was wasting anyone's time. They truly treat you well there and are extremely friendly. Highly recommended! More

Great Experience Bob Kozar is great to work with. He is knowledgeable and even keel when giving advice. He was honest with his thoughts on the car and was a great sale Bob Kozar is great to work with. He is knowledgeable and even keel when giving advice. He was honest with his thoughts on the car and was a great sales consultant to have for buying my first car ever. Great guy, great store. Recommend Bob for everyone. More

Pleasant experiance! We purchased a G37x and the overall experiance was great, Steve johnson was our salesman, he was very personable and knowledgable, Ryan Indelicato di We purchased a G37x and the overall experiance was great, Steve johnson was our salesman, he was very personable and knowledgable, Ryan Indelicato did a great job explaining the accesories, the navigation, and setting up blue tooth for my wifes phone, a beautiful and sparkling clean dealership. More

Sean is the MAN! From the time that we walked in the door we were greeted with open arms by Sean Pelkey. As a young 30's couple we were extremely happy with the way Se From the time that we walked in the door we were greeted with open arms by Sean Pelkey. As a young 30's couple we were extremely happy with the way Sean was open and honest with us, making this a car buying experience like no other. Sean treated us from start to finish like family and would not hesitate to go back and work with him or this dealership in the future. Best car dealership hands down. Everyone we worked with was great and made this process easy and fun. More

Appreciate your support! Thanks you Naperville Infiniti. I am truly satisfied with my purchase and would like to thank Bill Haines for his support. He has done a excellent j Thanks you Naperville Infiniti. I am truly satisfied with my purchase and would like to thank Bill Haines for his support. He has done a excellent job delivering a fun and serious experience during my observation of your stock, and shown genuine passion in satisfying his customer needs. I will steer anyone interested in Infiniti products to him and your organization. Keep up the good work and keep those high standards. More

Best Experience buying my car at INFINITI OF NAPERVILLE!!!!! Amazing Experience at Infiniti of Naperville. Bob Kozar was incredible! He was Knowledgable and Friendly. Ryan Indelicato showed us everything on the Amazing Experience at Infiniti of Naperville. Bob Kozar was incredible! He was Knowledgable and Friendly. Ryan Indelicato showed us everything on the vehicle. He was Terrific.I drove 45 minutes to get to this dealership. I spent Less than 2 hours to buy my Car...Priceless! I totally recommend Infiniti of Naperville!!! More