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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

December 21, 2022

The transaction was handled in a professional and courteous manner. Randy Chin was knowledgeable and diligent in his communication and execution. More

by Bookstoreguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

INFINITI of Naperville responded

Hi Bookstoreguy, thank you so much for your positive comments about Randy and your experience here at Infiniti Of Naperville!

December 20, 2022

Adam,Really good experience, you answered all my questions,My gratitude for going the extra mile, It was a pleasure doing business with you and you can be sure that family and friends will hear abou More

by Blended
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 27, 2022 -

INFINITI of Naperville responded

Blended, we're glad you had such a wonderful experience Adam M! Thank you for sharing.

December 19, 2022

Adam was very knowledgeable and professional Infiniti expect. Unlike other salespersons in other dealerships his manner was beyond expectation. We have not completed the purchase yet due to some constrai More

by Reza
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 20, 2022 -

INFINITI of Naperville responded

Reza, thank you for your kind words and this wonderful review!

December 11, 2022

Salesman Christian and finance manager Joey were both fantastic to work with. We had worked via text with Christian the day before on a 2018 Murano we were interested in. He answered all of our questions More

by acrump32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Lynch and Joey Limjuco
Dec 13, 2022 -

INFINITI of Naperville responded

Acrump32, Thank you for letting us know how fantastic your experience was with Christian C and Joe L. Your wonderful feedback, and 5-star rating mean a lot to us. Congratulations on your new vehicle.

December 09, 2022

Adam does a great job of finding the right vehicle for you and your family. More

by imran61602
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 12, 2022 -

INFINITI of Naperville responded

Imran61602, thank you for your kind words about Adam M and this wonderful review!

December 09, 2022

Randy Chin made the car buying process enjoyable. No pressure, always helpful, extremely patient. This is the second Infiniti i've purchased from Infiniti of Naperville. I will likely be back for More

by csodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

INFINITI of Naperville responded

Csodes, we're happy you found Randy C to be so supportive during your experience here at Infiniti Of Naperville.

December 05, 2022

Infiniti of Naperville and Joey Wood exceeded all our expectations in picking out and receiving our new QX60 Autograph. We even received it quicker than we thought we would, which is no easy feat since w More

by Sarah Allibone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph F.L. Wood
Dec 07, 2022 -

INFINITI of Naperville responded

Sarah Allibone, your wonderful feedback, and rating mean a lot to us. We hope you enjoying youR new INFINITI! Thank you

December 05, 2022

Adam was very helpful and informative. He was also very patient. He did everything to answer all the questions we had even though we were looking at two different used vehicles and were More

by JasonR
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Garrett, Adam Murczek
Dec 07, 2022 -

INFINITI of Naperville responded

JasonR, thank you for your kind review; we are happy to pass along your comments to Adam M and the team here at Infiniti Of Naperville!

December 05, 2022

No pressure sale. Mark and Garrett were very knowledgeable on EV’s. Would highly recommend this facility to others More

by Ebellinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Dec 07, 2022 -

INFINITI of Naperville responded

Ebellinder, thank you for your kind words and this wonderful review!

December 02, 2022

Mark Roncone was a great to work with. Mark helped Julie and I to purchase a 2014 Subaru Outback to replace Julie's Outback that was totaled in an deer collision accident. We needed to b More

by tblair10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Dec 06, 2022 -

INFINITI of Naperville responded

Tblair10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Naperville.

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