Back

INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Contact Dealership

1550 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,496 reviews

April 23, 2015

Almost Painless Randy Chin was very knowledgeable about the car I was interested in. He explained all functions and was not high pressure. The negotiation was "almo More

by Marcy H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Limjuco, Michael Swanson
Apr 30, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business and for the outstanding DealerRater review/score. As always our door is open for any future questions or vehicle inquires and we look forward to seeing you in the future. The entire Infiniti of Naperville staff wishes you happy and safe driving this spring!

April 17, 2015

Great job Adam Murczech,my salesman was great he help me out in every way he could to make sure that I had the best car buying experience..I will recommend Infi More

by Lexman1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Adam Murczek
Apr 30, 2015 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Adam Murczek was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

April 14, 2015

I can't wait for our next Infiniti purchase! Adam was a pleasure to work with. He made the entire process quick and painless. The staff went above and beyond to ensure we were comfortable and c More

by slapage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Adam Murczek
Apr 14, 2015 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Adam Murczek was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until than the Infiniti of Naperville staff wishes you happy/safe driving!

April 14, 2015

Great guys to work with!!! They all were great! I got the best deal and Adam waxed and buffed my new car. I will buy all of my cars from these guys. More

by manof1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Renato Garcia, Adam Murczek, Michael Swanson
Apr 30, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this spring!

February 16, 2015

Finance department I have never been so disrespected. Joe Peters is was amazing. He was kind, honest and straight forward from the minute I walked in. Now the kid workin More

by Wicabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Wolski, Joe Peters
Mar 05, 2015 -

INFINITI of Naperville responded

Good Evening Wicabal, I first and foremost wanted to thank you for your kind words about Joe Peters. Joe is a great guy and I'm glad to hear he was able to make a great impression with you. On the other end of the spectrum, I would like to also thank you for bringing to light some inefficiencies with our Finance Dept. We are always working to keep improving ourselves and without your feedback that can prove to be difficult sometimes. I will be sure to have this matter brought to light with our entire staff so we may address it head on. If you wish to discuss this further I invite you to message me directly at mbasarich@auto-plaza.com or you can always contact me at 630-241-3000. Again, I do appreciate everything you've brought to my attention, both good and bad, and hope we can make it right for you. Regards, Micah Basarich

February 11, 2015

Outstanding Service for an Outstanding Product The product and the service offered in Infiniti of Naperville are outstanding. Abe Premani and Christian Lynch make an excellent team. They are smart, More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new Infiniti!

January 21, 2015

Good Experience We had a good experience with this dealer. We started discussions and test drives with another Infiniti dealer but eventually bought our car from Infi More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Jan 23, 2015 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that purchasing a new Infiniti with Joe Peters was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this winter!

January 05, 2015

Great Service from Micah and team. I flew in to Chicago to buy the vehicle I had only seen online. It was exactly as Micah had described it. Micah was great to work with. There was More

by Dleach17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new vehicle. From the entire Infiniti of Naperville staff, we wish you happy/safe driving!

December 29, 2014

Leased a new QX60 We worked with Joe Peters over a couple of days with a trade in and leasing a new QX60. He was very friendly, professional and did a great job during More

by Abrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Jan 05, 2015 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Joe Peters always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this winter!

December 18, 2014

spectacular customer service I just wanted to take the time to express my gratitude for the impeccable service i received at Infinity of Naperville. Joe Limjuco and Doug Belgio ma More

by jmac5706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Limjuco, Doug Belgio
Jan 05, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your exceptional review and for the perfect DealerRater score. We are very glad to hear that your experience with Doug Belgio made the top of your list for purchasing a new vehicle. Thanks again for joining our Infiniti family and please feel free to recommend our dealership to any of your family or friends. The entire Infiniti of Naperville staff wishes you happy and safe driving this winter!

...
249
...