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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

June 30, 2015

see the review Outstanding Dealership. First class sales and service layout. 6th purchase of a vehicle from this group. The sales person, Randy Chin, did an ou More

by ibjbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2015 -

INFINITI of Naperville responded

John, Thank you for the excellent review of Infiniti of Naperville and for your continued business. It makes us extremely happy to know that the customer service you have received from us has made you choose to stay a part of our dealership family. We look forward to seeing you again and our entire staff wishes you happy/safe driving until your next visit!

June 29, 2015

Got my Certified Pre Owned G37 I saw listing on Dealers website and contacted them for Test Drive. Randy Chin was informative and explained me all the functionalities during my Tes More

by sanjinfiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

INFINITI of Naperville responded

Thank you for your recent vehicle purchase from Infiniti of Naperville, the wonderful review and the recommendation. We are very happy to hear that the experience you had with Randy Chin was both informative and hassle free. Our service department looks forward to seeing you when your new Infiniti is ready for its first free oil change, but until then happy/safe driving during this summer!

June 28, 2015

Smooth Dale was incredible throughout the entire process, doing his best to check every last detail necessary! I would certainly recommend him in the future. More

by Rol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian Lafferty
Jun 29, 2015 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Dale Morrone always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this summer!

June 12, 2015

Happy Infiniti M37 Owner I want to start off by saying, my experience of buying a car at Infiniti of Naperville was smooth and painless. My sailes rep Dale Morrone made me fee More

by Infiniti m37x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your recent purchase and for the excellent review of our dealership. We are very happy to hear that your entire experience was professional and that Dale Morrone was able to make you feel relaxed during the buying process. Please feel free to recommend Infiniti of Naperville to any of your family or friends and we look forward to seeing you again in the future. Happy and safe driving till then!

June 09, 2015

Purchased new Q50 Infiniti I ordered a new Q50 Infinity, through Infinity of Naperville. My sales representative, Joe Peters was very helpful throughout the entire process provi More

by JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cameron, Joe Peters, Hilary Owens
Jun 11, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Joe Peters was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.

May 23, 2015

oil change and multipoint inspection Service was great; they explained everything very well from the multipoint inspection. Didn't try to up sell or anything like that. Very happy; I woul More

by AbidQ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian Lafferty, Doug Cameron, Hilary Owens, Dan Schultz
Jun 08, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your service visit. We are sorry for any inconvience the grease caused and will strive to make sure that does not happen again in the future. We look forward to seeing you at your next visit and wish you happy/safe driving till then!

May 06, 2015

My Car Buying Experience at Infiniti of Naperville I had an excellent experience at Infiniti of Naperville when buying my used car. Adam Murczek, the car salesman, did a great job during my visit. Th More

by M.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco, Ray Wolski, Adam Murczek
Jun 08, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowing that you found our process to be informative and helpful. We look forward to seeing you again in the future and wish you happy/safe driving in your new Lexus!

April 30, 2015

Stress free buying experience Abe was my salesperson for my purchase and he was extremely professional from start to finish! I had done quite a bit of research and had zeroed in on More

by Tim S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Apr 30, 2015 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Abe Premani and of course your Infiniti G37 purchase. We are very happy to hear that the service you received from Abe went way above your previous dealership experiences. Feel free to give us a call if you have any future question and happy/safe driving in your new Infiniti!

April 27, 2015

Low Pressure-Excellent Experience! I found working with Adam to be very low pressure and an overall excellent experience. I also found Mike Swanson to be very helpful in getting my win More

by lucky654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Michael Swanson
Apr 30, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Adam Murczek and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

April 27, 2015

Biggest Disappointment! First off, I will never entrust my vehicle with this dealer/service department ever again. I am enraged, as I find the Infiniti "car wash professional More

by Infiniti owner
Recommend Dealer
No
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