
INFINITI of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,496 reviews
Great service! Cedric was a great help in finding the vehicle we were interested in and answering our questions. Great experience especially since we were from out o Cedric was a great help in finding the vehicle we were interested in and answering our questions. Great experience especially since we were from out of state. We didn't feel pressured at all. Would recommend this dealership! More
Excited about my new Infiniti Came to the dealership unsure what model would be best, test drove a couple options. The staff were all friendly and the sales manager reasonable to Came to the dealership unsure what model would be best, test drove a couple options. The staff were all friendly and the sales manager reasonable to work with running multiple scenarios until we came to agreement. Overall a nice buying experience. More
Pleasant experience I would recommend John Schultz for your next car buying experience. He is friendly and personable. Good variety of car options available at this deale I would recommend John Schultz for your next car buying experience. He is friendly and personable. Good variety of car options available at this dealership More
Helpful and to the point I came into this dealership with a car in mind. My sales professional, Adam has the keys ready to go right away for a test drive. He was very educated I came into this dealership with a car in mind. My sales professional, Adam has the keys ready to go right away for a test drive. He was very educated on the car I had in mind. I highly recommend this dealership! Great experience! More
Love my car and great sales professional; process long I love my new QX60 and so happy with the purchase. I started looking in Feb and Randy Chin was determine to hang in there with my husband and I since I love my new QX60 and so happy with the purchase. I started looking in Feb and Randy Chin was determine to hang in there with my husband and I since it took us 4 months to finalize our decision. Randy understood our needs and helped position the QX60 to be our leader (considering Acura MDX too). The only reason I did not give a 5 star because of the backoffice systems that took too long. Low tech process for such a high tech car. The Business Mgr was great but we had to wait for him to finish another customer and this was a Wed afternoon not like a Sat. The after-market process was unnecessary to sell us "scotch guard" and fancy car mats we were a bit put off since we just spend $50,000 on a car and did buy the extended warranty. All the staff we met was friendly but need to improve the time in the paperwork process we were there for 4 hours; and again middle of the week. I might be too critical; but I sell technology to improve business process and I felt they need some improvements in the backoffice. More

GREAT DEALER TO DO BUSINESS "VERY HONEST'' WE WALK IN TO THE DEALER INFINITI OF NAPERVILLE ,WE MEET DALE MORRONE VERY NICE SALES PROFESSIONAL ,WE ASK FOR A JEEP CHEROKEE 2011 LISTED IN THE WEB WE WALK IN TO THE DEALER INFINITI OF NAPERVILLE ,WE MEET DALE MORRONE VERY NICE SALES PROFESSIONAL ,WE ASK FOR A JEEP CHEROKEE 2011 LISTED IN THE WEB, WE WENT FOR A TEST DRIVE ,WE LIKED THE JEEP AND MADE EVERYTHING VERY EASY FOR US ,VERY HONEST DEALER, I WILL NO THINK TWICE TO GO BACK AND GET MY NEXT CAR THERE,I WILL RECOMMEND IT TO EVERYONE TO GO THERE AND TRY IT. I WENT TO OTHER DEALER AND ASK FOR JEEPS LISTED IN THE WEB AND SURPRISING COME WITH EXCUSES ,IT WAS SOLD,DO NOT LONGER HAVE IT ,I WAS DISAPPOINTED THAT EVERY PLACE WAS THE SAME. I WAS WRONG WHEN WE WENT TO INFINITI OF NAPERVILLE THE ALL POINT OF VIEW CHANGE VERY ,VERY PROFESSIONAL THANKS'' DALE MORRONE'' FOR MAKING OUR SHOPPING VERY EASY More
I have been a customer for 15 years I have bought two cars and leased two cars form Infinity of Naperville. It has always been an excellent experience dealing with them. On my latest lea I have bought two cars and leased two cars form Infinity of Naperville. It has always been an excellent experience dealing with them. On my latest lease, I shopped around just to be absolutely sure and they came through for me once again with flying colors. I will continue to deal with them and a special shout out to Sean Pelkey who has been great since I started working with him almost 8 years ago. Definitely recommend these guys and their service group has always been first class every time as well. More
Good experience the place is nice. The seller guy Cedric Arrington very friendly and nice. all cars high quality and have good benefits. get financing easy, So we wo the place is nice. The seller guy Cedric Arrington very friendly and nice. all cars high quality and have good benefits. get financing easy, So we would recommend Infinity In Naperville. Thank You More
Outstanding! weeks later back for a second car Experience leasing my new car at Infiniti of Naperville was outstanding. Entire staff was friendly, polite, knowledgeable and so helpful. Sean Pelke Experience leasing my new car at Infiniti of Naperville was outstanding. Entire staff was friendly, polite, knowledgeable and so helpful. Sean Pelkey went above and beyond!! Mike Swanson thoroughly explained my new vehicle during delivery and answered all my questions. Four weeks later and we are back to see Sean about leasing a second new Infiniti. More
very comfortable atmosphere Adam made the whole process seamless. Very knowledgeable about the car that we wanted to purchase. Excellent customer service. Made the car purchas Adam made the whole process seamless. Very knowledgeable about the car that we wanted to purchase. Excellent customer service. Made the car purchase very easy. More