INFINITI of Naperville

Best sales experience ever Great sales experience all car purchasing should be this easy and Sean addressed any concern and issue I had with my trade and my new purchase Great sales experience all car purchasing should be this easy and Sean addressed any concern and issue I had with my trade and my new purchase More

Easiest purchase I've ever experienced I have to thank Dale Marrone, For all his help. The manor in which Dale handles my purchase was perfect. I highly recommend him, when looking for your I have to thank Dale Marrone, For all his help. The manor in which Dale handles my purchase was perfect. I highly recommend him, when looking for your next vehicle. Dale treats you like family. And of course, a big thank you to Dallas.. Without his extensive knowledge of my vehicle operation.. I'd still be in the parking lot trying to figure everything out.. Thanks to all... More

Great Internet Only Purchase Experience I purchased a CPO Infiniti G37 as an out of state buyer over the internet. Adam Murczek assisted me throughout the process and created an easy, excel I purchased a CPO Infiniti G37 as an out of state buyer over the internet. Adam Murczek assisted me throughout the process and created an easy, excellent all around experience. The vehicle arrived as advertised in wonderful condition, and the paperwork process was streamlined and easy to do without ever setting foot in the dealership. He also helped me connect with a reliable transport company to ship the vehicle back home. I was somewhat apprehensive about purchasing a vehicle online, but Adam and Infiniti of Naperville smashed all my expectations and I am extremely happy with my purchase. More

Great experience all round! From the very first contact I had with Adam Murczek, I knew I was going t o have a good experience. He was thorough, patient and not pushy! I feel I t From the very first contact I had with Adam Murczek, I knew I was going t o have a good experience. He was thorough, patient and not pushy! I feel I truly got a fair deal all round. Jonathan in finance was great to work with as well. Dallas was wonderful in showing us all the bells and whistles the G37 has to offer and how to use them! I would definitely recommend Infiniti of Naperville and highly recommend you work with Adam. LOVE LOVE LOVE my car too! More

Quick and easy purchase I had been interested in an Infiniti G37 for quite some time and was nervous about aquiring a "new" vehicle as it was something I had never done befo I had been interested in an Infiniti G37 for quite some time and was nervous about aquiring a "new" vehicle as it was something I had never done before. Adam was very helpful and lead me on a very productive test drive. He was very knowledgeable and came to an agreement on the price quickly. More

Pleasant Dale was very helpful and accommodating. We purchased a used Mercedes which we hope to enjoy for a many years, but we have purchased two Infinities f Dale was very helpful and accommodating. We purchased a used Mercedes which we hope to enjoy for a many years, but we have purchased two Infinities from this dealership. All our experiences here have been positive. More

Great Experience My husband and I purchased a used vehicle last week. We are not only very happy with our purchase, but the experience we had at this dealership was g My husband and I purchased a used vehicle last week. We are not only very happy with our purchase, but the experience we had at this dealership was great! We dealt with four different gentleman because we were there two different nights and each one was nicer than the next. They treated us very well and I would recommend this dealership to anyone I know! More

Great dealership and people I purchased a car from here in June of 2015. The car buying experience was great. Everyone was very friendly, knowledgeable, and helpful. My husband d I purchased a car from here in June of 2015. The car buying experience was great. Everyone was very friendly, knowledgeable, and helpful. My husband drives a ton of miles to work everyday so the car already needed some recommended maintenance by August. A few issues also came up on the car (nothing having to do with purchasing a bad car or the dealership, just because my husband drives it to the ground!) but every time we bring this car in for service everyone is so helpful - it is always a great experience. Hilary has helped me multiple times and she has been great, I cannot say enough good things about her! This place has great customer service. I'm happy we purchased a car from here. More

Excellent Service and no pressure to buy. My wife and I were interested in purchasing a new vehicle within the next 1-6 months. We always liked Infinitis so we decided to stop by Infiniti of My wife and I were interested in purchasing a new vehicle within the next 1-6 months. We always liked Infinitis so we decided to stop by Infiniti of Naperville. Randy Chin was the salesperson that met us at the door and helped us that evening. Randy was very patient in answering all of our questions, allowing us to test drive 2 vehicles, and explaining their lease program. We spent at least 2 hours with Randy and not once did he pressure us into buying a car or put on the typical "hard sell". When I mentioned this to Randy, he said that his job was to provide us with the information we needed and the cars would basically sell themselves. Randy even took it a step further and recommended that we think about all the information we discussed overnight and come back the next day. I was pleasantly shocked by this since the whole time I was waiting for Randy to call in his manager so they could both hold me down and make sign on the dotted line. We were so happy with the experience that I decided to fill out a credit application the next morning so I could get pre-approved. We came back later in the evening and Randy had the car we wanted washed and ready to go. However, last minute we decided to go with a different color and model. Randy was very accommodating quickly revised all the necessary paperwork. I've always hated buying a new car since dealing with pushy salesmen was such an unpleasant experience. However, working with Randy was the complete opposite. Randy, thanks for the friendly, no pressure experience! More