INFINITI of Naperville

The service was exceptional. My salesman Mark was ready when i arrived. I was very impressed with customer loynge. The sales manager was made the car buying process quck an prof My salesman Mark was ready when i arrived. I was very impressed with customer loynge. The sales manager was made the car buying process quck an professional More

We just purchased another vehicle from Infiniti of Naperville last night. Our extended family has purchased many cars from them over the years. They always take A+ care of us. In addition to their new Naperville last night. Our extended family has purchased many cars from them over the years. They always take A+ care of us. In addition to their new cars they always have a high quality selection of used cars in inventory to choose from. And the staff.... the best!! Our salesperson Randy Chin was very helpful and knowledgeable. The managers we dealt with (Garret Soderlund, Mike Korallus, and Joe Lumjuko) were all very pleasant, professional, and not pushy at all. They made sure we had all the information that we needed to make a good decision for us. When we came to pick up the car the process was quick and the truck was cleaned and detailed beautifully. Very pleased. If you are looking for a new or used car definitely give these guys a try! More

Dealership and Randy wre top notch. However, the software support is lousy. My VIN never made it to Infinity USA. I made at least a half dozen calls with no resolution, and finally a However, the software support is lousy. My VIN never made it to Infinity USA. I made at least a half dozen calls with no resolution, and finally a month later, I chatted with someone. My account was not linked to the Vin, Insur or registration card and was getting password resets. Good service today on the tech, but it took a month. Randy was great on the transition end of the deal, but the cust service on the web side was highly frustrating on my end. I basically had to fix it myself. More

I had an amazing service from Mark. He made the process so smooth and definitively worth the visit. He is very knowledgeable and patience in acknowledging my needs at the point of purch He made the process so smooth and definitively worth the visit. He is very knowledgeable and patience in acknowledging my needs at the point of purchase. I will most definitely be looking forward to Mark and his team at Infiniti of Naperville for my future purchases and also refer my family and friends that way! More

Honest and straight forward Sales deprtment, good pricing for the product, prompt reply to your questions and above all GREAT Service at the Dealership. for the product, prompt reply to your questions and above all GREAT Service at the Dealership. More

It was a pleasure working with Mark and Adam. They make the process smooth and easy for us. They make the process smooth and easy for us. More

The transaction was handled in a professional and courteous manner. Randy Chin was knowledgeable and diligent in his communication and execution. courteous manner. Randy Chin was knowledgeable and diligent in his communication and execution. More

Adam,Really good experience, you answered all my questions,My gratitude for going the extra mile, It was a pleasure doing business with you and you can be sure that family and friends will hear abou questions,My gratitude for going the extra mile, It was a pleasure doing business with you and you can be sure that family and friends will hear about you as well Your The Best Keep true to yourself My prayers to you. More

Adam was very knowledgeable and professional Infiniti expect. Unlike other salespersons in other dealerships his manner was beyond expectation. We have not completed the purchase yet due to some constrai expect. Unlike other salespersons in other dealerships his manner was beyond expectation. We have not completed the purchase yet due to some constraints but Adam and Infiniti of Naperville will be on top of our list. More

Salesman Christian and finance manager Joey were both fantastic to work with. We had worked via text with Christian the day before on a 2018 Murano we were interested in. He answered all of our questions fantastic to work with. We had worked via text with Christian the day before on a 2018 Murano we were interested in. He answered all of our questions and gave us a good idea of numbers for that car and our trade in before we made the 5 hour round trip. Joey made the financing a breeze and gave us plenty of options for a warranty and still kept our payment in the range we wanted. Car was exactly as described. From the time we test drove it to the time we left the lot to head home was just shy of 3 hours. Would absolutely use this dealership again. Happy customers and love our new to us car! Thank you Christian and Joey. More