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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

December 17, 2015

Exceptional Service!!! I recently acquired a QX60 from Infiniti of Naperville and privileged to attest that the service I received from Jon Hale was exceptional. From the t More

by JonC29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hale
Dec 21, 2015 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Jon Hale was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until then the Infiniti of Naperville staff wishes you happy/safe driving!

December 17, 2015

Traded in my Infiniti My experience at Infiniti of Naperville was positive and successful. They had a large stock of certified G37s and I ended up with a fairly rare sport More

by Davis Farnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Wolski
Dec 21, 2015 -

INFINITI of Naperville responded

The Infiniti of Naperville staff works very hard to make every customer experience positive and timely so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and your recent Infiniti G37 purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving this winter!

December 16, 2015

QX80 2016 Everyone at the dealership was very knowledgeable and helpful. The salesman and finance manager were pleasant to deal with. It was an overall great More

by Bassamylaw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe limjuco, Adam Murczek
Dec 17, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Adam Murczek was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent holiday season!

December 16, 2015

Excellent Costumer Service I am happy to report that I had an excellent experience at Infiniti of Naperville. Cedric Arrington was very helpful in showing me vehicle options More

by AlexParal87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Arrington
Dec 17, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Cedric Arrington and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

December 15, 2015

Buying experience Very accommodating.staff.. Everyone is very friendly and professional. The presentations of the product and services were very thorough. Looking forwa More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Limjuco, Sean Pelkey, Michael Swanson
Dec 17, 2015 -

INFINITI of Naperville responded

Thank you for your recent vehicle purchase from Infiniti of Naperville and for the positive review. It is wonderful to hear that Sean Pelkey was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville wishes you happy/safe driving.

December 14, 2015

Infiniti of Naperville - Sean Each time I enter the facility my experience is great. Whether it is the facility itself or my dealings with the ION personnel. Always efficient, pl More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cameron, Sean Pelkey
Dec 14, 2015 -

INFINITI of Naperville responded

Thank you for your recent vehicle purchase from Infiniti of Naperville, the wonderful review and the recommendation. We are very happy to hear that the experience you had with Sean Pelkey was efficient, professional and pleasant. Our service department looks forward to seeing you when your new Infiniti is ready for its first free oil change, but until then happy/safe driving during this holiday season!

December 13, 2015

Professional and Responsive Your website was very informative and easy to navigate. Internet sales was helpful answering questions. Jon was very responsive to all my questions. More

by Glendale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon, Dallas Carlson
Dec 14, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this winter!

December 10, 2015

Great Experience!!! This was my first time purchasing a vehicle on my own, and I had a great experience! Sean Pelkey was excellent at answering any questions I had, and r More

by Blaize D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco, Sean Pelkey
Dec 14, 2015 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Sean Pelkey always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this holiday season!

December 09, 2015

Great experience with Adam Adam took the time to show us the features and capabilities of the certified infinity that we purchased. He was low pressure and he knew all the detai More

by Andynwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Dec 10, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

December 07, 2015

Adam Murczek Recommendation Adam and his colleagues were professional, prompt, informative and fair through the sales process. I look forward to the after-sales service from Infi More

by David R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas & Ray, Adam Murczek
Dec 10, 2015 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the wonderful review of both our facility and staff. We are very happy to hear that you were able to find an enjoyable vehicle purchasing experience at our dealership. Please feel free to visit us anytime for your automotive needs. Thanks again for the review and happy/safe driving this winter!

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