Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,492 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,492 reviews
April 27, 2023
The staff was very friendly. They all seemed to enjoy their job. Joseph Wood took care of me and my wife and he was outstanding. Joseph Hart was also very helpful and professiona They all seemed to enjoy their job. Joseph Wood took care of me and my wife and he was outstanding. Joseph Hart was also very helpful and professional. Both Joes excelled with customer care. The facility was very organized and clean. Overall grade: excellent. More
by dannygarcia2
April 20, 2023
Adam Murczek was amazing to work with! He sold us a white infinity for my son we are very happy with all the work he did for us . We highly recommend him to shop the car with Adam Mruczek. He sold us a white infinity for my son we are very happy with all the work he did for us . We highly recommend him to shop the car with Adam Mruczek. Thank you so much for everything for sure we will recomend you too our friends !!!! More
by Asia88glod
Employees Worked With
Adam Murczek
April 19, 2023
The salesman was knowledgeable and eager to take us for a test drive even though we were “just looking” at the visit. He called and followed up with me a few times before we made our purchase. test drive even though we were “just looking” at the visit. He called and followed up with me a few times before we made our purchase. More
by Jackie O.
April 18, 2023
Our 3 car died and was looking for good used car. Came across this 2013 Toyota Highlander and it was the perfect car. Looked a lot better than I expected in person. Drove it and was hooked and it’s a Came across this 2013 Toyota Highlander and it was the perfect car. Looked a lot better than I expected in person. Drove it and was hooked and it’s a Toyota. Worked with Mark and we finalized the deal. Drove home with it the next day. Ben about a week and car running strong. Thanks Mark, Joe and Mike for all your help. More
by Andrew.szymel
April 17, 2023
Mark was great at getting me into the car I wanted and even more important got me a car payment within my budget! He was patient, understanding and was wiling to work with with what we wanted. even more important got me a car payment within my budget! He was patient, understanding and was wiling to work with with what we wanted. More
by Jacqueline C
Employees Worked With
Mark Roncone
April 11, 2023
I actually enjoyed the process of buying my pickup from this dealership. Mark was always polite and personable, all the staff I came into contact with were the same. I will return to Infiniti of Naperville this dealership. Mark was always polite and personable, all the staff I came into contact with were the same. I will return to Infiniti of Naperville for future vehicle needs. Thanks again Mark! More
by Robb
Employees Worked With
Mark Roncone
April 06, 2023
Mark was wonderful, very knowledgeable of the car and when I am going to need to bring it in for service. Also he checked on me several times after I purchased the car to see if I had any questions or pr when I am going to need to bring it in for service. Also he checked on me several times after I purchased the car to see if I had any questions or problems with car. Very good customer service. More
by Andrea r
Employees Worked With
Mark Roncone
April 05, 2023
Easy to work with. Car I was interested in was ready to drive when I arrived. Mark was very helpful and a pleasure to work with. It was only a couple of hours from walk Car I was interested in was ready to drive when I arrived. Mark was very helpful and a pleasure to work with. It was only a couple of hours from walking in to taking my car home! More
by Micheleb
Employees Worked With
Mark Roncone
