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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

September 21, 2019

Easy and Fully Transparent Adam Murczek was honest and transparent. The car buying experience was truly what I would want in a car buying experience. There was no haggling. The More

by Jen S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Jim Kalcic
Oct 07, 2019 -

INFINITI of Naperville responded

Thank you so much for taking the time to share these kind words about your experience. We have a commitment to truly exceptional customer service and reviews like yours let us know we’re fulfilling that commitment. We’re here to help when you need anything going forward. Thanks again! - Your friends at INFINITI of Naperville

September 19, 2019

Straight forward, easy, and honest Came in to take a look at a car for an upcoming baby. Selling my first baby(My Mustang) for a more family friendly car. Adam greeted me at the door as More

by Fprill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Oct 07, 2019 -

INFINITI of Naperville responded

It’s wonderful to hear that you had a positive experience and it means a lot to know you took the time out of your day to write this review. We will strive to make sure your experience as an owner is just as positive. Thank you so much for your business! - Your friends at INFINITI of Naperville

September 18, 2019

Great overview of Q50 sport by Joe Joe Peters was very professional and gracious. Introduced me to the product line and we took out a Q50 Sport. Walked me through every feature so I kne More

by carshopperwheaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Peters
Oct 07, 2019 -

INFINITI of Naperville responded

Thank you so much for the kind words! Joe and the rest of us here at the dealership look forward to assisting you in the future! - Your friends at Infiniti of Naperville

September 16, 2019

So easy! After getting the runaround from several other dealerships, I reached out to Naperville Infiniti. Adam took the time to listen and quote me a fair pri More

by Corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
Oct 07, 2019 -

INFINITI of Naperville responded

Thank you so much for taking the time to share these kind words about your experience. We have a commitment to truly exceptional customer service and reviews like yours let us know we’re fulfilling that commitment. We’re here to help when you need anything going forward. Thanks again! - Your friends at INFINITI of Naperville

September 15, 2019

The most sincere customer service A little about me... I hate buying cars. Everything about it turns me off. Today, however, I enjoyed myself. Mark and Mike were both so welcoming, acc More

by kjacksonmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Oct 07, 2019 -

INFINITI of Naperville responded

It’s wonderful to hear that you had a positive experience with something you're not normally comfortable with and it means a lot to know you took the time out of your day to write this review. We will strive to make sure your experience as an owner is just as positive. Thank you so much for your business! - Your friends at INFINITI of Naperville

September 12, 2019

Professional, no pressure, Mark was very cordial and listened to what I was looking for. He was efficient and was very conscious of my time. Mark didn't over sell on features an More

by bbeers54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Finance, Jacob Starke, Mark Roncone
Oct 07, 2019 -

INFINITI of Naperville responded

Thank you so much for taking the time to share these kind words about your experience. We have a commitment to truly exceptional customer service and reviews like yours let us know we’re fulfilling that commitment. We’re here to help when you need anything going forward. Thanks again! - Your friends at INFINITI of Naperville

September 12, 2019

Easy transaction Mark found the exact car I wanted. He kept me informed of delivery regularly. Everything was as agreed, and was an easy transaction to complete. He More

by brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Oct 07, 2019 -

INFINITI of Naperville responded

We’re happy to have assisted you in finding your new vehicle and even happier to hear you had such a positive experience. We plan to carry that positivity over to your new life as an owner and look forward to assisting you throughout. Thank you for the kind words! - Your friends at INFINITI of Naperville

September 11, 2019

Straightforward Randy Chin was straightforward, knowledgeable, and helpful. Excellent facility. Negotiating is never fun, but this particular dealer did so without in More

by Laughingman216
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Lynch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

INFINITI of Naperville responded

It’s wonderful to hear that you had a positive experience and it means a lot to know you took the time out of your day to write this review. We will strive to make sure your experience as an owner is just as positive. Thank you so much for your business! - Your friends at INFINITI of Naperville

September 09, 2019

Quick and easy buying experience Adam was well informed about the car I asked about. He allowed me to test all aspects of the car while on our test drive. The whole process was very q More

by Amit Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Oct 07, 2019 -

INFINITI of Naperville responded

We’re happy to have assisted you in finding your new vehicle and even happier to hear you had such a positive experience. We plan to carry that positivity over to your new life as an owner and look forward to assisting you throughout. Thank you for the kind words! - Your friends at INFINITI of Naperville

September 07, 2019

Wonderful car shopping experience We had wonderful shopping experience here. The dealer is very professional and very nice. He answered all our questions very clearly. He also explaine More

by BearX
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Oct 07, 2019 -

INFINITI of Naperville responded

It’s wonderful to hear that you had a positive experience and it means a lot to know you took the time out of your day to write this review. We will strive to make sure your experience as an owner is just as positive. Thank you so much for your business! - Your friends at INFINITI of Naperville

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