Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,496 reviews
October 30, 2019
CPO Purchase Excellent customer service and follow thru. Made the transaction very convenient within my hectic schedule. Would buy another CPO or new Infiniti from Excellent customer service and follow thru. Made the transaction very convenient within my hectic schedule. Would buy another CPO or new Infiniti from Sean, and Infiniti of Naperville again. More
by john yurchuk
Employees Worked With
Sean Pelkey
October 30, 2019
Great out of state experience I am from KY and purchased this vehicle after not even driving it. I asked for, and received, lots of pictures and had lots of questions answered. I e I am from KY and purchased this vehicle after not even driving it. I asked for, and received, lots of pictures and had lots of questions answered. I even had my QX60 delivered (for a fee). Miriama and Joe were patient with me through the process. Thanks again for all your help! More
by Kyguy
October 29, 2019
Aaron was very knowledgeable and friendly. Aaron made our car buying experience more enjoyable by making my husband and I feel very comfortable, I will definitely be referring my friends and family to him. car buying experience more enjoyable by making my husband and I feel very comfortable, I will definitely be referring my friends and family to him. More
by Sandrad3
October 27, 2019
Q50 Signature Series Lease I stopped in on a Saturday afternoon to inquire about a lease sales event on the Q50. I was in and out in 2 hours with a brand new car, Mark and Joe I stopped in on a Saturday afternoon to inquire about a lease sales event on the Q50. I was in and out in 2 hours with a brand new car, Mark and Joe were absolutely great to work with!!! More
by Funkj1227
October 25, 2019
Highly Recommended! Stopped into Naperville Infinity and worked with Dan. Dan was fantastic and worked tirelessly with me to get the best deal for my trade in that was u Stopped into Naperville Infinity and worked with Dan. Dan was fantastic and worked tirelessly with me to get the best deal for my trade in that was upside down. Dan continually worked with his finance team to get the car within my tight budget. All aspects of my visit to this dealership were fantastic. I would highly recommend this to anybody looking for a new or used car. More
by Brian
October 24, 2019
"Incredible Buying Experience" I could not possibly be happier with the experience I had at Infiniti of Naperville. Mike, Mark, Joe and Jacob all were extremely friendly, knowledgea I could not possibly be happier with the experience I had at Infiniti of Naperville. Mike, Mark, Joe and Jacob all were extremely friendly, knowledgeable, patient and really went over and above through every step of the process. Easily the best car buying experience I have ever had. More
by Anne
October 24, 2019
Absolutely awesome experience From the start to the finish, this was a great car buying experience. Since I was undecided about which vehicle I wanted, I had several questions abou From the start to the finish, this was a great car buying experience. Since I was undecided about which vehicle I wanted, I had several questions about the different models. They were so knowledgeable and helpful, that in the end, I am confident I made the right choice for our family. I absolutely love my QX60! Everyone was welcoming and helpful. More
by Kelli
October 24, 2019
It was great. This was my first time buying a car and it felt a lot less stressful then I had imagined. Mark helped me find the exact car I was looking for, and I w This was my first time buying a car and it felt a lot less stressful then I had imagined. Mark helped me find the exact car I was looking for, and I was able to walk out happy. More
by Matt McConnell
October 23, 2019
Excellent dealership. Mark Roncone was excellent and worked with us in getting our QX50. He was very patient with us trying to decide between used/new car. The experience w Mark Roncone was excellent and worked with us in getting our QX50. He was very patient with us trying to decide between used/new car. The experience was hassle-free and pressure-free. Car shopping with a 15-month old toddler is no fun, but we had a great experience. Everyone at the dealership was friendly and helpful. Just an excellent dealership...this is our 3rd car from them in the past 10+ years. Highly recommend Mark! More
by Janice R.
Employees Worked With
Mark Roncone
October 23, 2019
Very Pleasant experience The car shopping experience was very good. Joe Peters our sales person was very knowledgeable and experienced with Great customer service. He was very The car shopping experience was very good. Joe Peters our sales person was very knowledgeable and experienced with Great customer service. He was very open to any questions we had. He has excellent customer service and sales experience. I would highly recommend Infiniti of Naperville. More
by Eva
