INFINITI of Memphis

Everytime I bring my SUV to Infiniti of Memphis on German Town Park Way, the manager Mike in automotive is very nice and takes time out to here my concerns. Thanks Mike. German Town Park Way, the manager Mike in automotive is very nice and takes time out to here my concerns. Thanks Mike. More

Mike was very professional and helpful in my experience. He made me at ease and kept me informed. He made me at ease and kept me informed. More

My service consultant was exceptionally awesome! !! I’m so grateful to be a part of the Infiniti family!!! !! I’m so grateful to be a part of the Infiniti family!!! More

Excellent service department with a friendly staff and they always keep you informed on the progress of you vehicle. they always keep you informed on the progress of you vehicle. More

I enjoyed my experience there everybody was friendly and helpful got what I needed fast and got out fast. helpful got what I needed fast and got out fast. More

Just let me say very disappointing. I have been sitting here since 11 am. Keep being told my car will be ready. It’s 233pm. The professional thing for them to do if you are planning to I have been sitting here since 11 am. Keep being told my car will be ready. It’s 233pm. The professional thing for them to do if you are planning to wait for your vehicle is to share an estimated wait time. This is beyond ridiculous. Oh and I only wanted an oil change. Alight and inspection. I was told I could not get the alignment then later was told I could. They somehow got the cars mixed up and now I wait some more. I guess if you have a newer model you can get better service. So sad angry and disappointed. More

The servicing of my car was completed in less time than predicted, and the car was cleaned before it was returned to me. The service department was efficient and accommodating. predicted, and the car was cleaned before it was returned to me. The service department was efficient and accommodating. More

Louise and the finance team were great. It was truly a pleasure. Louise and Deneice made the buying experience enjoyable. pleasure. Louise and Deneice made the buying experience enjoyable. More

I’ve had the worst experience for the first time. Service department was to fix my speed sensor on my car which the cost was over $2000., picked up my car on Nov 9 and then here Dec 31 the exact same problem department was to fix my speed sensor on my car which the cost was over $2000., picked up my car on Nov 9 and then here Dec 31 the exact same problem. I called several times never got an acknowledgment call back. Left messages and still no call. I guess I should’ve ask for the old part after supposedly fixed the first time. More