INFINITI of Memphis
Bartlett, TN
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The sales associate was very helpful by researching the right car for us and was friendly. He also made us feel comfortable and made the experience not stressful, as well as the others who helped with the right car for us and was friendly. He also made us feel comfortable and made the experience not stressful, as well as the others who helped with the buying process. After buying the vehicle, we also received instruction to use the features of the vehicle. More
Blake shook is a great service rep. very responsive and professional.My appointment was scheduled and loaner car provided. Blake gives you an estimate of service cost. when you pick up your car, blake go professional.My appointment was scheduled and loaner car provided. Blake gives you an estimate of service cost. when you pick up your car, blake goes over, in detail, exactly what was done. recommendations are made for future services. More
Excellent knowledge and customer service. Very detailed and informative. Great experience. The people at Infinti of Memphis are the highest of quality. The car was in perfect condition and I was explained and informative. Great experience. The people at Infinti of Memphis are the highest of quality. The car was in perfect condition and I was explained everything in detail. I know that I will always be taken care of. More
Okay the only thing that annoys me at present is that I have to write a minimum of 250 characters to talk about how insanely awesome my Infiniti dealership is. I have bought several new cars and have neve have to write a minimum of 250 characters to talk about how insanely awesome my Infiniti dealership is. I have bought several new cars and have never - and I mean never - experienced the A+++++++++++ service that I did with Marty Pryor and crew at the Infiniti dealership. They rock and so does my beautiful new SUV. More
I have been dealing with this dealership since the unveiling of the new Q45! I have bought several vechiles from them and would never consider using another Infiniti dealer. I feel like they are my unveiling of the new Q45! I have bought several vechiles from them and would never consider using another Infiniti dealer. I feel like they are my family. Tony Busby has sold me all of my vechiles and is now selling to my son. He is great...Grant Sanders knows these vechiles from top to bottom. If I ever have a problem with how to work something he has given me his personal telephone number on call 24/7. Love INFINITI OF MEMPHIS. And did I say their service department is top notch. Chad in service is my best friend!!!! More
Blake Shook has excellent customer service. I felt confident in him that he would make sure that my car was repaired correctly and as quick as possible. He also has great people skills. When I took confident in him that he would make sure that my car was repaired correctly and as quick as possible. He also has great people skills. When I took my car in for service I was very fraustrated and upset, I asked Blake to ride with me so he could hear the noise that I was hearing, and he did. He actually heard the noise while we were still on the parking lot, but I was so upset I wanted him to continue to ride with me so he could hear everything that I had been experiencing. He listen to me complain the entire trip, but he was patient with me. The last thing he told me before I left my car with him was, "we are going to make you love your car again". And he did just that. More
Marty Pryor introduced me to the Infiniti SUV and suggested a drive the car for a day. I did and fell in love with the quality of the Infinity product (I was driving my 4th Chevy Suburban). We worked suggested a drive the car for a day. I did and fell in love with the quality of the Infinity product (I was driving my 4th Chevy Suburban). We worked out a price that I thought was very fair and Marty and the Infiniti of Memphis team made the transaction smoothe and easy. I spent an hour with a service technician learning about the technology and the technician even offered to come to my home (at the cost of one cold beer) to program my garage opener on my car. This has been a great experience and I am very happy with the car and with the service at Infiniti of Memphis. More
Jay was great from start to finish. Throughout the process, Jay was responsive, followed through and delivered on everything he said he would. My experience was very good abd I would recommend Jay an process, Jay was responsive, followed through and delivered on everything he said he would. My experience was very good abd I would recommend Jay and all the other staff members of Infinit of Memphis I encountered. M Butler More
Fantastic experience from the first test drive to the execution of the sale paperwork to delivery to the great car. Josh knows his cars thoroughly. Began with the very best test drive that we have ever execution of the sale paperwork to delivery to the great car. Josh knows his cars thoroughly. Began with the very best test drive that we have ever had. Continued with complete candor regarding the relative merits of options. We couldn't be happier and would heartily recommend Josh and Infiniti of Memphis to all. More
Stan Blount was knowledgeable, friendly, and low-key. It was a pleasure working out the details with him when buying our 2011 G37. David Niland (Business Manager) was very professional and thorough with the was a pleasure working out the details with him when buying our 2011 G37. David Niland (Business Manager) was very professional and thorough with the financial and other paperwork. Grant Sanders (Delivery Specialist) gave good explanations and demonstrations of the various features of our new Infiniti. I wouldn't hesitate to recommend those people and Infiniti of Memphis to my fiends and neighbors. More