INFINITI of Memphis

Was not pleased with my experience! I dropped my car off to have the recalls repaired and my navigational system. I showed the gentleman a video of my navigation screen flickering and he I dropped my car off to have the recalls repaired and my navigational system. I showed the gentleman a video of my navigation screen flickering and he said that's not good! I videoed it because it's not consistent when it happens! He said it's about to go out! So I get a call stating they can't repair it because it's not gone out yet! I don't understand why you would wait for an electronical problem to get worse before repairing it?! I have proof of what's going on! More

REPEAT CUSTOMER I HAVE BEEN VERY PLEASED WITH CHAD AND THE FOLKS THERE HAVE TREATED ME GREAT I HAVE PURCHASED 1 USED AND 3 NEW FROM HIM AND ENJOYED IT VERY MUCH. S I HAVE BEEN VERY PLEASED WITH CHAD AND THE FOLKS THERE HAVE TREATED ME GREAT I HAVE PURCHASED 1 USED AND 3 NEW FROM HIM AND ENJOYED IT VERY MUCH. SO MUCH I I COULD EVER BUY ANYWHERE ELSE. HE WON ME OVER FROM THE LOCAL LEXUS STORE( WHERE I HAD PURCHASED 2 NEW UNITS) ! More

Always enjoy working with Blake Having Blake Shook back Having Blake Shook back Having Blake Shook back is wonderful. What a fine young man. He adds so much to the service department. Need more like him. More

Exceptional Service I always receive exceptional service when my M35x requires repairs. I enjoy the personal friendliness of the staff. Adrian and Jerry are the best. Whe I always receive exceptional service when my M35x requires repairs. I enjoy the personal friendliness of the staff. Adrian and Jerry are the best. Whenever my M35x is no longer operational, I'm sure to stay with Infiniti because I know the service and quality exceed the rest. More

Sure Pleasure from the moment i stopped in to view the vehicle of my choosing to the pick up it was a very smooth and satisfying experience. My salesman made it ple from the moment i stopped in to view the vehicle of my choosing to the pick up it was a very smooth and satisfying experience. My salesman made it pleasant the entire staff was courteous and friendly. Will definitely be coming back to do more business with them and sharing my thoughts with my friends about the quality of my vehicle. By the way my wife loves it. Thanks again. Milton Thomas More

Service above and beyond I purchased my Infiniti new in 2010. We have returned for service at prescribed intervals and have always been above and beyond pleased with the serv I purchased my Infiniti new in 2010. We have returned for service at prescribed intervals and have always been above and beyond pleased with the service. Blake Shook and the entire service department do their best to make the experience a pleasure. I have always felt they serviced my car with only what it needed, but would do whatever was needed to make my car safe and lasting. They have provided loaner cars and shuttle wherever we needed to go. The car is always returned in better shape than it left us, looking shiney and new again! It is a pleasure and we are so pleased to have Blake back on board to work with!!! When we are ready to purchase again (and the only reason we haven't already is we LOVE our car), we will definitely use Infiniti of Memphis for sales and service beyond any other place!!! More

Service as always was excellent! Very Accommodating and concerned how they can make my visit to the Dealership Perfect! Had my loaner car ready to go as soon as I delivered my car f Very Accommodating and concerned how they can make my visit to the Dealership Perfect! Had my loaner car ready to go as soon as I delivered my car for Service! Car was ready that same day as promised. More

Great car buying experience I found a beautiful 2014 Q60 convertible online at this dealership that I was interested in buying. I was nervous about driving from St. Louis, Missou I found a beautiful 2014 Q60 convertible online at this dealership that I was interested in buying. I was nervous about driving from St. Louis, Missouri to possibly buy a car that I had only seen online. When I called the dealership, they connected me with Tony Busby. He was very nice and easy to talk to. I told him what car I was interested in and asked a few questions. He went and checked the car over and assured me that it was in fantastic condition. He made the entire experience painless. Since we had a four hour drive, he took my information over the phone and had most of the paperwork finished when we got there. Basically, all I had to do was sign on the line! The car did not disappoint. It is beautiful and I smile every single time I drive it. No regrets whatsoever! Oh, and the Infiniti of Memphis dealership itself is really nice. Very friendly people, a beautiful building, and gorgeous cars everywhere! More

Service overall was great. We really enjoyed the service we received from Gerald and the others who helped in the service department area ,also with car rental while we waited. We really enjoyed the service we received from Gerald and the others who helped in the service department area ,also with car rental while we waited. More

Garreth Golden at Infiniti of Memphis - the BEST sales guy! It is literally impossible for us to have had a better experience with our salesperson, Garreth Golden, at Infiniti of Memphis. From the first second It is literally impossible for us to have had a better experience with our salesperson, Garreth Golden, at Infiniti of Memphis. From the first second he greeted us, he was not pushy, very professional and made the entire buying experience wonderful. AA++!! More