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INFINITI City of Massapequa
Massapequa, NY
194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 194 reviews
March 31, 2025
I was pleased to see that Gina in service was still there after all her years at Infiniti. I have purchased 4 vehicles from the dealership and I was kinda just looking and wasn't sure if I needed a new car after all her years at Infiniti. I have purchased 4 vehicles from the dealership and I was kinda just looking and wasn't sure if I needed a new car at this time. The main reason for my choice of this dealership is because of Gina in service. She is a kind and knowledgeable professional in her field and is why I continue to own Infiniti vehicles. Gina referred me to John Houston in sales. John possesses an extensive knowledge of the vehicles and was a pleasure to speak with. If you are in the market for a vehicle I highly recommend you ask for John and stop in the service department to meet Gina and begin your Infinity experience. More
by samadams
Employees Worked With
Gina in service and John Houston sales
March 17, 2025
Alyse is the best sales rep with whom I have ever had with a vehicle purchase. This is the sixth vehicle purchase I have been transacted within the last 18 months. She was prompt responding to me and too with a vehicle purchase. This is the sixth vehicle purchase I have been transacted within the last 18 months. She was prompt responding to me and took excellent care of me. Anthony her sales manager went above and beyond to get this deal worked out and I couldn’t be happier with the vehicle. Was disappointed with the finance person who made me wait an hour upon arrival and another hour because she didn’t have anything prepared and struggled with the out of state forms. Overall though I would work with this dealership again. Wish they were local to me instead of over 900 miles away. More
by billthoma
Employees Worked With
Alyse, Anthony and Flo
January 30, 2025
Highly Recommend! ” Alyse was great to work with and really went above and beyond to secure our desired car and ensure top quality. She also kept us well informed alon ” Alyse was great to work with and really went above and beyond to secure our desired car and ensure top quality. She also kept us well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her. More
by Carlos
Employees Worked With
Alyse Vargas
June 05, 2024
Infiniti Citi of Massapequa was the best dealership I have ever experienced in my 35 years of leasing (buying) cars. I just “stopped by” to check out the cars as my current lease ( Lexus NX300) was comin have ever experienced in my 35 years of leasing (buying) cars. I just “stopped by” to check out the cars as my current lease ( Lexus NX300) was coming to an end. That’s when I met Alyse. She convinced me to take a test drive to see if I even liked the car. (Which was a good point). Well, I not only liked the car (QX50), I liked it better than the Lexus. Alyse was knowledgeable, patient with all my questions and a definite pleasure to work with. She did everything she could to find the right car for me. And then Joe (Sales Manager) was equally pleasant. He was efficient, and actually listened to me as I explained what I preferred and needed to lease a car (a rare find in business today)! Now a week later, I have the QX50 and I love it! Thank you Alyse and Joe. PS: I must add a note about the dealership itself. Everyone there has a smile on their face and are genuinely eager to help and make a customer happy. Their respect for and interest in their customers’ needs is evident from the moment you walk in the door. More
by Gio
Employees Worked With
Alyse
May 28, 2024
Bait and switch. Agreed to deal on car. Actually had me sign some xx agreement, then said sorry car was “just” sold. Bring your business elsewhere. Agreed to deal on car. Actually had me sign some xx agreement, then said sorry car was “just” sold. Bring your business elsewhere. More
by Diezel4334
Employees Worked With
Jeff
April 03, 2024
Alyse was fantastic to work with. Very knowledgeable and professional. She made sure all the paperwork was prepared timely and correctly. One of my best car shopping experiences. High Very knowledgeable and professional. She made sure all the paperwork was prepared timely and correctly. One of my best car shopping experiences. Highly recommended!!! More
by Tatyana
Employees Worked With
Alyse Vargas
March 24, 2024
From the moment I walked into the store I was greeted and attended to promptly. Millie listened to my concerns and assisted in finding me the vehicle I wanted. We went on a test drive and I knew that was t attended to promptly. Millie listened to my concerns and assisted in finding me the vehicle I wanted. We went on a test drive and I knew that was the vehicle for me. Nick, the finance manager, was vital in my purchase of the vehicle. I wouldn’t be able to get my vehicle without his help. I also had the pleasure of working with Alyse. She was the one who helped close out the purchase. Everyone was professional, assistive and helpful throughout the entire process of purchasing a new vehicle. More
by Kadubi26
Employees Worked With
Millie, Nick and Alyse
