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INFINITI of Lynbrook

Lynbrook, NY

4.7
315 Reviews
INFINITI of Lynbrook, an INFINITI dealer in Lynbrook, New York, was built with one mission - Provide the comprehensive sales guidance to our customers to form a long lasting relationship with them.
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843 Sunrise Highway

Lynbrook, NY

11563

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Showing 315 reviews

May 18, 2022

It’s very clean. The staff is very nice kind and professional. They are very customer oriented. I felt valued. More

by Sfaustin82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mele
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

INFINITI of Lynbrook responded

Sfaustin82, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Great service department. Rico really knows his stuff. Always gives me the best options fo my visit More

by Russm35x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Apr 29, 2022 -

INFINITI of Lynbrook responded

Russm35x, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Could be better, I feel as if all the dealership cares about is to make a buck. More

by seglyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Haynes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keston Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Ogando
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre Mathelier, Martin Osa, Russ Archer, Brian Tolentino, Vincent Valentino
Apr 29, 2022 -

INFINITI of Lynbrook responded

Thank you again for taking the time to let us know how we did. We would like to discuss your concerns. Please contact the Manager, Eddie at 516-536-9000 x4155.

April 19, 2022

Everything was great . Rico is exceptional manager. I will refer anyone to your dealership for anything More

by patrickcothias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Apr 23, 2022 -

INFINITI of Lynbrook responded

Patrickcothias, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2022

WOULD NOT RECCOMEND. I came here to buy my first car after graduating medical school and made an appointment for a test drive and potential purchase. As a young female More

by cp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Apr 23, 2022 -

INFINITI of Lynbrook responded

Hi Cp, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (516) 536-9000 at your earliest convenience and ask for Eddie.

March 25, 2022

My husband and I walked in and nobody came over to us. Finally after about 10-15 minutes someone did. We were looking at a QX60. The first thing he said was I just want you to know we're asking $10,000 More

by deniset
Recommend Dealer
No
Employees Worked With
The person never gave us his name.
Apr 13, 2022 -

INFINITI of Lynbrook responded

Deniset, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 536-9000. We look forward to hearing from you.

March 25, 2022

We walked in and were looking at a QX60. After about 10-15 minutes someone came over. He told us they were asking $10,000.00 OVER the sticker price! He said it's the only one they have an More

by deniset
Recommend Dealer
No
Employees Worked With
The person never gave us his name.
Apr 13, 2022 -

INFINITI of Lynbrook responded

Deniset, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (516) 536-9000 at your earliest convenience and we will do our best to resolve this with you.

Apr 14, 2022 -

deniset responded

Thank you for responding. I will reach out to you after the holidays.

February 18, 2022

Vincent was extremely professional, cordial and helpful. Above and beyond service. Thank you for a great experience. More

by Lmillan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie O'Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Osa, Vincent Valentino
Apr 13, 2022 -

INFINITI of Lynbrook responded

Lmillan, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2022

Excellent Customer Service! Rico was a professional during my visit in service. Has earned me as a customer More

by Johnguz187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Apr 13, 2022 -

INFINITI of Lynbrook responded

Hi Johnguz187, thank you so much for your positive comments about Infiniti Of Lynbrook! We look forward to your next visit! Take care!

January 22, 2022

THE SERVICE DEPARTMENTAL EMPLOYEES COMMUNICATE EFFECTIVELY WITH CUSTOMERS POLITELY AND KEEP US UPDATED AS THE WORK IS BEING DONE. More

by selaudhold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Apr 13, 2022 -

INFINITI of Lynbrook responded

Selaudhold, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! Please let us know if there is anything else we can do for you; we are more than happy to help!

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